Comm 202 Skills Matrix - Brennan
- 1. COMM 202 T31&T32 Wednesday 12pm - 2pm Sarah Brennan
- 3. Week 4 Week 5 Week 6 CLASS: Intro to Skills Matrix CLASS: Skills Matrix Presentations CLASS: Resume & Cover Letter DUE: Job Posting Assignment DUE: Skills Matrix Draft DUE: Skills Matrix Feb 10 (6+2 stories) Thats less than one story per day!
- 4. What do YOU want out of this course?
- 6. It starts with YOUR stories!
- 7. Strengths Skills RELATOR — Teamwork, conflict management MAXIMIZER — Initiative, awareness FUTURISTIC — Planning, willingness to learn IDEATION — Creative, innovative STRATEGIC — Leadership, analytic
- 8. S-T-A-R Format SITUATION TASK ACTION RESULT LINK The WHO? WHAT? WHERE? WHEN? Set the scene The WHY? The objective, obstacle or issue you had to conquer The HOW? What did you consider/do to overcome the situation What skills were applied — you vs. team The OUTCOME What was the result of your (teams) actions? The LESSON How is this relevant to the employer? Show how what you learned & what you took away
- 9. The BIG Picture Resume Cover Letter Interview Skills Matrix Your Resume, Cover Letter, and Interview are the Lego blocks to building your dream job Your Skills Matrix is the foundation
- 10. Skills Matrix … Skills Matrix Situation Task Action Result Link I was the Event Assistant at GranFondo Canada, managing the recruitment of volutneers. I was responsible for recruiting 900 volunteers. Our focus was on creating an engagement program to ensure the volunteers felt valued and appreciated. Each newly registered volunteer received a personalized phone call from myself to welcome them onto the team while addressing any specific needs or concerns. I maintained regular communication through a bi- monthly newsletter announcing contests and providing event updates. As the event date approached, I created and released a 6- page training guide — a concise summary of their roles and responsibilities, my contact information, and an overview of the event. I was able to measure engagement by tracking a retention rate of 80% on the event day while also collecting qualitative feedback from volunteers through insightful conversations. Through this experience I learned the importance of building relationship with volunteers so they feel valued and know their efforts are greatly appreciated.
- 11. … Cover Letter … Cover Letter During my internship as the volunteer coordinator for GranFondo Canada, I implemented an engagement program for 900 volunteers. Each newly registered volunteer received a personalized phone call from myself to welcome them onto the team while addressing any specific needs or concerns. I maintained regular communication through a bi-monthly newsletter announcing contests and providing event updates. As the event date approached, I created and released a 6-page training guide — a concise summary of their roles and responsibilities, my contact information, and an overview of the event. I was able to measure engagement by tracking a retention rate of 80% on the event day while also collecting qualitative feedback from volunteers through insightful conversations. Through this experience I learned the importance of building relationship with volunteers so they feel valued and know their efforts are greatly appreciated.
- 12. … & Resume. Resume Obtained an overall 80% retention rate for the volunteer program through consistent and personalized communication.
- 13. Failure Format SITUATION MIS-STEPS FAILURE LESSON ACTION The WHO? WHAT? WHERE? WHEN? Explain the context What did I do wrong? How am I accountable for the mistakes made? What happened as a result of my actions? What did I learn through this failure? Why are you better for it? How did you overcome the failure? OR What will you do moving forward?
- 14. Failure Stories • Story clearly indicates what went wrong and accountability is taken • Majority of story focuses on lessons learned — personal & professional development • Student shows what would be done differently if faced with a similar situation • GOAL: Be authentic, humble, & accountable
- 15. An Example…
- 16. 4 - Excellent Student has demonstrated an excellent standard in stories. The diversity and quality of stories and proof of CAN/ WANT/FIT is clearly apparent. 3 - Good Student has begun to build a solid foundation for their resume/cover letter and interview prep moving forward. The diversity and quality of stories and proof of CAN/WANT/FIT is apparent however is not exceptional. 2 – Satisfactory Student has a start to understanding their CAN/WANT/FIT to a specific posting though needs to be further developed. 1 – Unsatisfactory Student may struggle to prove their CAN/WANT/FIT to a specific job posting given the limited knowledge provided. Weight 6 Positive STAR Stories Story meets all of the criteria of STAR listed above and is: Logical Concise Employer Centric Story meets the majority of the criteria of STAR listed above and is: Logical Concise Employer Centric Story is complete and meets the majority of the criteria of STAR listed above however does not meet one or more of the following: Logical Concise Employer centric Story is either incomplete or does not clearly cover STAR format. X6 6x4= 24 marks possible 2 Failure Stories Story outlines the situation, mis- steps and lessons learned. Personal accountability and reflection is very clearly evident. Majority of the answer is focused on the lesson learned. Story outlines the situation, mis- steps and lessons learned. Personal accountability and reflection is apparent. Part of the answer is focused on the lesson learned. Story outlines the situation, and what went wrong. However personal accountability is not proven and/or student does not have “Plan B” if faced with this situation again. Student fails to outline story and lesson X2 2x4= 8 marks possible
- 17. Remember, stories can come from ANYWHERE!
- 18. Activity 1) Take 5 minutes to brainstorm a story in STAR format 2) Pair up and share your story • Applicant — 2 minutes to tell story • Interviewer — 1 minute to give feedback • Is it specific enough? • Is the skill relevant? • Is there any missing information? • Is it confusing? Does the story flow? • Is the story relevant for an interview?
- 19. Action Items 1. SKILLS MATRIX due next week — 3 STAR Stories + 1 Failure 2. Next week is TUTORIAL 3. OFFICE HOURS start next week 4. Come see me if you are not receiving WEEKLY EMAILS