![Mechanisms for commenting
•
Need be logged in [yes/no]
•
Moderated [yes/no]
•
Spam checking [yes/no]
•
Sub-comments or flat level?
•
Can be up or down voted [yes/no]
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Rewarded for commenting [yes/no]
•
Punished if comment is down voted [yes/no]](https://image.slidesharecdn.com/comment-culture-130621072224-phpapp02/85/Creating-a-constructive-comment-culture-10-320.jpg)
![Conclusions
•
[OPINION] “reply to” and subcommenting may
encourage bickering and off-topic discussions
•
Too short comments can be easily detected, but
then what to do? (fail and ask for more text or
simply don't add the comment?)](https://image.slidesharecdn.com/comment-culture-130621072224-phpapp02/85/Creating-a-constructive-comment-culture-13-320.jpg)
Creating a constructive comment culture
- 1. Creating a courteous and constructive comment culture Or “Why do some apps have a great comment culture but others don't?” By Daniel Rhodes of Warp Asylum Www.warpasylum.co.uk
- 2. Introduction • I'm fascinated and baffled about why some apps seem to generate rubbish user comments but other apps don't (and to a lesser extent why some apps generate more comments than others) • Sometimes even with different apps of same type! • Let's look at crap comment culture first:
- 3. Crap comment culture • YOUTUBE • Many one line responses • Many one word responses • Many off topics responses • Juvenile insults and bickering • Chain letters • “Press Ctrl-X to see boobies”
- 4. Crap comment culture • ADDICTINGGAMES.COM (Flash games) • Short, one wordy answers • Lots of “this sucks, too hard” • Lots of “this sucks, doesn't work” • Mostly negative comments • Positive comments short like “good game, thanks”
- 5. OK, so what is “crap” comment culture • Crap comments are: • Short • Negative / unhelpful (to both creator and viewer) • Off topic • Let's look now at cool comment culture:
- 6. Cool comment culture • VIMEO • Tend to be at least two sentences • Mostly positive • Almost zero spam / abuse etc • Some negative comments but well explained and maybe “compliment sandwiched”
- 7. Cool comment culture • KONGREGATE.COM (Flash games) • Mostly positive, considered comments • Very on-topic • Negative comments point out specific flaws (eg. “the jumps control are tricky”)
- 8. OK, so what is “cool” comment culture • Cool comments are: • Not too short • On-topic • Never hateful – even if negative • Interesting to creator and other viewers
- 9. Yeah, so what? • People are just gonna spout any old gibberish aren't they? • Yes, but why do some apps have much nicer comments? • We can't control the people, but we can control the mechanisms:
- 10. Mechanisms for commenting • Need be logged in [yes/no] • Moderated [yes/no] • Spam checking [yes/no] • Sub-comments or flat level? • Can be up or down voted [yes/no] • Rewarded for commenting [yes/no] • Punished if comment is down voted [yes/no]
- 11. Kongregate.com case study • Must be logged in • Get a point for commenting • Can up and down vote comments • Comments with -VE votes are hidden (but u can click to c) • Flat level BUT developer can do an official sub- comment
- 12. Conclusions • Not needing to be logged in will increase spam • Rewarding commenters will increase the amount of comments • Allowing downvotes can be a way to discover / hide crap comments... • ...but will be abusable • Allowing upvotes can be a way to discover the coolest comments – with no side-effects
- 13. Conclusions • [OPINION] “reply to” and subcommenting may encourage bickering and off-topic discussions • Too short comments can be easily detected, but then what to do? (fail and ask for more text or simply don't add the comment?)
- 14. The end • This presentation is mostly an ideas starter • Took less than 10 minutes to make so please forgive ;-)