Common Tasks

        Jere Minich
Lake-Sumter Computer Society



                               1
Overview:

– What you will Learn: How to…..
  1. Add hardware,
  2. Download S/W, Install S/W,
  3. Remove S/W,
  4. Manage Windows Updates
  5. Define & manage a Firewall
  6. Create & Change User Accounts,

                                      2
Adding Hardware
• When you plug in new USB devices:
a. portable devices
   1.   you may hear the computer beep (make a sound)
   2.   see a pop-up message
   3.   this is good, your PC is talking to you
b. Plugging in and turning on a device (camera, smart Phone, etc)
   1. Connect first, then turn on the device..




                                                                    3
Sample Pop-up




                4
device isn't recognized by Windows
Reasons: When the computer resumes from standby or hibernation:
       there is a five-to-ten-second. The time delay depends on the following factors:
           Host controller hardware
           Attached hubs
           Attached devices
           USB driver versions
           Support for USB 2.0
• Answer: Unplug the USB device, and then plug the device back into the
  computer or hub.
    – 1. check website of the device manufacturer
    – download drivers from the "Support" section of such sites
Watch your monitor when adding hardware


                                                                                          5
a device driver or software driver is:
• a computer program allowing higher-level
  computer programs to interact with a
  hardware device.
• A driver typically communicates with the
  device through the:
  – computer bus or communications subsystem to
    which the hardware connects. (USB Port, HDMI
    Port, etc)


                                                   6
Hardware requires ‘Driver’ software

   1. can be in Windows itself = (plug & Play)
   2. additional software may be required
         a. it must be installed.
         b. must follow the software installation instructions :
            sometimes:
                   (1). hardware installed before the software,
                   (2). Software installed before Hardware.
   3. After adding hardware devices, restart Windows.
         a. Run POST. (Power On Startup Test) – Beeps = problems
If Windows fails to recognize the new hardware,
    1. use ‘Devices and Printers’ in the Control Panel. (Add Hardware)


                                                                         7
Control Panel – Devices and Printers




                                       8
Download Software – from the Internet

• Overview- Download and install a program.
Go To: www.filehippo.com – Why?
  Major Geeks
Select ‘Foxit Reader’ for download
Caution: ‘Beware of Advertisements’
•   After you click the ‘right’ software download link, a dialog box will pop up, you
    will be given the options to: (depends on Browser)
     – Run
     – Save – (choose this one….)
     – Cancel
          • the software for download.

                                                                                    9
http://filehippo.com/




                        10
http://majorgeeks.com/




                         11
File Download Window
   Always pick “Save”




     Selections = Browser used.
                                  12
When ‘Run’ is selected
• An automatic two step process:
    1. file is downloaded to your Computer
        – A. It's normally placed in your browser's:
            » "Temporary Internet Files",
            » or Windows temporary file location.
        – B. Piggyback software may also be included.
     2. The file is automatically :
       a. installed on your computer.
       b. run on your computer.
You have lost control of your computer.

                                                        13
When ‘Save’ is Selected
• in response to a software download:
  – the browser will simply download the file.
     • Usually a compressed file
  – The file is copied to your hard disk,
     • You can choose where to save.
  – you install it.
  – You select piggyback software to install or not..
You have control of your computer & Programs.

                                                        14
Scan & Install the Software
• Scan the download for Virus. (if not already performed)
   – Right click the download.
   – Select ‘Scan for Viruses’.
• After Scan – Double click the “.exe” download icon.
   – Read all the different options.
   – Watch close for ‘Piggyback’ software.
• After Install – Open the Program & check it out.
   – If it work right,
       • Delete the downloaded software.

                                                            15
Scan Downloads you have saved.
 Right Click the software icon before install




                                                16
Remove Software

Choose what software to remove.
 1. Google programs you do not use or know about
   a. Find out what they are.
 2. Only programs written for Windows will appear in
        Programs and Features.
 3. If you don't see the program listed:
      1.    check the information that came with your program,
      2.    go to the manufacturer's website.
 4. Certain Windows programs can be controlled by
      using “Program and Features” in Control Panel.
                I use ‘Revouninstaller Free’ – Google it.
                                                                 17
Problems in removing apps

• If you do not see the program that you want to
  remove:
   – Google it to get the answer.
       • Example: 'Remove Napster'
       • Go to Google Search and Type in 'Remove Napster'
If you can not get rid of a program:
   a. it is running in the Background.
   b. it is a DRM.(Digital rights management) a protected file.
   c. Google it…
         Example: How to delete Napster


                                                                  18
Windows Updates - Overview
• There are different kinds of updates.
  – Security updates or critical updates protect against
    vulnerabilities to:
     • malware
     • security exploits.
  – Other updates correct errors that aren't related to
    security, or enhance functionality.
• Security updates are routinely provided on:
  – the second Tuesday of each month, Patch Tuesday,
  – but can be provided whenever:
     • a new update is urgently required to prevent a newly
       discovered or prevalent exploit targeting Windows users.

                                                                  19
Windows Update - download
• using Internet Explorer. (best for Windows Update)
• Automatic Updates - checks the Windows Update
  servers once a day.
   – 90% of all PC Users - use automatic updates
   – 10% - using the Windows Update web site.
• some updates are:
   – not needed
   – just take up space.
   – cause compatability with some business software,
• so it's important to know what you're downloading.

                                                        20
Windows Update Display




Change Settings




                                           21
Change Setting Page –
default is ‘Automatic Updates’




                                 22
Has this Happen to you ?
• You start to shut down your computer and:
  – Do not shut down Computer, Installing X of Y
    Software Updates.
• You leave your computer for a few minutes
  and:
  – When you return your computer is restarting, or
    doing something, and what you were doing is lost.



                                                    23
Change Settings –Windows Update.




Multiple
Choices




                                    24
Sample Windows Update
  ‘Control Panel’ Page




                Click here to see what they are.




                                            25
Sample ‘Select Updates to install’
      Control Panel Page




            Select this item

             Get Explanation here




                                     26
Windows Update Process
• A dialog box will open to display the download and
  installation progress.
   – If you are prompted for any license agreements, you will
     need to accept them.
• Wait for the updates to download and install.
   – You CAN minimize Windows Update and perform other
     tasks.
• Always RESTART your computer.
   – repeat the process until you are sure there aren't any more
     critical updates.
• Often, installing a major update like a Service Pack
  makes a whole new set of important updates available.

                                                                27
Firewall – What is it??
• Firewall – defined = software or hardware that checks
  information coming from the Internet,
   – either blocks or allows it to pass through to your computer,
   – depending on your firewall settings.
• can help prevent hackers or malicious
• can also help stop your computer from sending malicious
  software to other computers.
• implemented in either hardware (Router) or software,
• Or a combination of both.



                                                                    28
Windows Firewall
• Verify that a Firewall is enabled
   – ‘Windows Firewall’ in control Panel.
   – Run only 1 Firewall on your computer
   – A second Firewall (hardware) in a Router is OK.
• What are some of the things that a firewall can't
  prevent?
   – E-mail viruses
   – Phishing scams – get your personal info.
• Use a Firewall that checks incoming and outgoing
  data.
                                                       29
Create & Change User Accounts.
•  Change User Accounts - create separate accounts for each person using the
   computer.
   1. each user to have their own:
          a. document folders
          b. settings such as the wallpaper,
          c. Start menu
   2. Two types of Accounts;
Administrator –
          a. change security settings,
          b. install software and hardware,
          c. access all files on the computer.
          d. make changes to other user accounts.
Limited –
          a. prohibited from changing most computer settings
          b. prohibited from deleting important files.



                                                                               30
Don't stay logged on as an
             administrator
• Why use a standard user account instead of an
  administrator account?
• When you are using programs that require
  Internet access, such as:
  – a web browser
  – an e-mail program,
• we recommend that you log on as a standard
  user rather than an administrator.
• That's because many viruses and worms can't be
  stored and run on your computer unless you're
  logged on as an administrator.
                                                   31
Manage Accounts in Control Panel




    Sign in each days as ‘Standard’ account, NOT as ‘Administrator’

                                                                      32
User Accounts
• Note: You can not delete the account for a user that is
  currently logged on to the computer.
• The standard account can help protect your computer
• Always login using a Standard Account- never as
  “Administrator”
   – If you are hacked while on the internet:
       • The hacker has limited capabilities..
   – you can do almost anything that you can do with an
     administrator account,
       • Windows will ask you to provide a password for an
         administrator account.
                                                             33
Users at Home
• On Your Home Computer: ‘Security
  Companies recommend’
  – Create a password for all computers (Desktop or
    Laptop).
  – Create a Standard Account with Hard Password in
    your name.
     • Use that to Login every day.
  – Have a Guest Account for Grandchildren & other
    guests, with a simple password.

                                                  34
Review
•   How easy adding Hardware can be, Wizard.
•   Risk in Downloading S/W.
•   Remove unknown S/W using Google Search.
•   Windows Update- How you control.
•   What is a Firewall.
•   The Best & worst of a Firewall.
•   Everything about User Accounts.

                                               35

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Common tasks oct 2012

  • 1. Common Tasks Jere Minich Lake-Sumter Computer Society 1
  • 2. Overview: – What you will Learn: How to….. 1. Add hardware, 2. Download S/W, Install S/W, 3. Remove S/W, 4. Manage Windows Updates 5. Define & manage a Firewall 6. Create & Change User Accounts, 2
  • 3. Adding Hardware • When you plug in new USB devices: a. portable devices 1. you may hear the computer beep (make a sound) 2. see a pop-up message 3. this is good, your PC is talking to you b. Plugging in and turning on a device (camera, smart Phone, etc) 1. Connect first, then turn on the device.. 3
  • 5. device isn't recognized by Windows Reasons: When the computer resumes from standby or hibernation:  there is a five-to-ten-second. The time delay depends on the following factors:  Host controller hardware  Attached hubs  Attached devices  USB driver versions  Support for USB 2.0 • Answer: Unplug the USB device, and then plug the device back into the computer or hub. – 1. check website of the device manufacturer – download drivers from the "Support" section of such sites Watch your monitor when adding hardware 5
  • 6. a device driver or software driver is: • a computer program allowing higher-level computer programs to interact with a hardware device. • A driver typically communicates with the device through the: – computer bus or communications subsystem to which the hardware connects. (USB Port, HDMI Port, etc) 6
  • 7. Hardware requires ‘Driver’ software 1. can be in Windows itself = (plug & Play) 2. additional software may be required a. it must be installed. b. must follow the software installation instructions : sometimes: (1). hardware installed before the software, (2). Software installed before Hardware. 3. After adding hardware devices, restart Windows. a. Run POST. (Power On Startup Test) – Beeps = problems If Windows fails to recognize the new hardware, 1. use ‘Devices and Printers’ in the Control Panel. (Add Hardware) 7
  • 8. Control Panel – Devices and Printers 8
  • 9. Download Software – from the Internet • Overview- Download and install a program. Go To: www.filehippo.com – Why? Major Geeks Select ‘Foxit Reader’ for download Caution: ‘Beware of Advertisements’ • After you click the ‘right’ software download link, a dialog box will pop up, you will be given the options to: (depends on Browser) – Run – Save – (choose this one….) – Cancel • the software for download. 9
  • 12. File Download Window Always pick “Save” Selections = Browser used. 12
  • 13. When ‘Run’ is selected • An automatic two step process: 1. file is downloaded to your Computer – A. It's normally placed in your browser's: » "Temporary Internet Files", » or Windows temporary file location. – B. Piggyback software may also be included. 2. The file is automatically : a. installed on your computer. b. run on your computer. You have lost control of your computer. 13
  • 14. When ‘Save’ is Selected • in response to a software download: – the browser will simply download the file. • Usually a compressed file – The file is copied to your hard disk, • You can choose where to save. – you install it. – You select piggyback software to install or not.. You have control of your computer & Programs. 14
  • 15. Scan & Install the Software • Scan the download for Virus. (if not already performed) – Right click the download. – Select ‘Scan for Viruses’. • After Scan – Double click the “.exe” download icon. – Read all the different options. – Watch close for ‘Piggyback’ software. • After Install – Open the Program & check it out. – If it work right, • Delete the downloaded software. 15
  • 16. Scan Downloads you have saved. Right Click the software icon before install 16
  • 17. Remove Software Choose what software to remove. 1. Google programs you do not use or know about a. Find out what they are. 2. Only programs written for Windows will appear in Programs and Features. 3. If you don't see the program listed: 1. check the information that came with your program, 2. go to the manufacturer's website. 4. Certain Windows programs can be controlled by using “Program and Features” in Control Panel. I use ‘Revouninstaller Free’ – Google it. 17
  • 18. Problems in removing apps • If you do not see the program that you want to remove: – Google it to get the answer. • Example: 'Remove Napster' • Go to Google Search and Type in 'Remove Napster' If you can not get rid of a program: a. it is running in the Background. b. it is a DRM.(Digital rights management) a protected file. c. Google it… Example: How to delete Napster 18
  • 19. Windows Updates - Overview • There are different kinds of updates. – Security updates or critical updates protect against vulnerabilities to: • malware • security exploits. – Other updates correct errors that aren't related to security, or enhance functionality. • Security updates are routinely provided on: – the second Tuesday of each month, Patch Tuesday, – but can be provided whenever: • a new update is urgently required to prevent a newly discovered or prevalent exploit targeting Windows users. 19
  • 20. Windows Update - download • using Internet Explorer. (best for Windows Update) • Automatic Updates - checks the Windows Update servers once a day. – 90% of all PC Users - use automatic updates – 10% - using the Windows Update web site. • some updates are: – not needed – just take up space. – cause compatability with some business software, • so it's important to know what you're downloading. 20
  • 22. Change Setting Page – default is ‘Automatic Updates’ 22
  • 23. Has this Happen to you ? • You start to shut down your computer and: – Do not shut down Computer, Installing X of Y Software Updates. • You leave your computer for a few minutes and: – When you return your computer is restarting, or doing something, and what you were doing is lost. 23
  • 24. Change Settings –Windows Update. Multiple Choices 24
  • 25. Sample Windows Update ‘Control Panel’ Page Click here to see what they are. 25
  • 26. Sample ‘Select Updates to install’ Control Panel Page Select this item Get Explanation here 26
  • 27. Windows Update Process • A dialog box will open to display the download and installation progress. – If you are prompted for any license agreements, you will need to accept them. • Wait for the updates to download and install. – You CAN minimize Windows Update and perform other tasks. • Always RESTART your computer. – repeat the process until you are sure there aren't any more critical updates. • Often, installing a major update like a Service Pack makes a whole new set of important updates available. 27
  • 28. Firewall – What is it?? • Firewall – defined = software or hardware that checks information coming from the Internet, – either blocks or allows it to pass through to your computer, – depending on your firewall settings. • can help prevent hackers or malicious • can also help stop your computer from sending malicious software to other computers. • implemented in either hardware (Router) or software, • Or a combination of both. 28
  • 29. Windows Firewall • Verify that a Firewall is enabled – ‘Windows Firewall’ in control Panel. – Run only 1 Firewall on your computer – A second Firewall (hardware) in a Router is OK. • What are some of the things that a firewall can't prevent? – E-mail viruses – Phishing scams – get your personal info. • Use a Firewall that checks incoming and outgoing data. 29
  • 30. Create & Change User Accounts. • Change User Accounts - create separate accounts for each person using the computer. 1. each user to have their own: a. document folders b. settings such as the wallpaper, c. Start menu 2. Two types of Accounts; Administrator – a. change security settings, b. install software and hardware, c. access all files on the computer. d. make changes to other user accounts. Limited – a. prohibited from changing most computer settings b. prohibited from deleting important files. 30
  • 31. Don't stay logged on as an administrator • Why use a standard user account instead of an administrator account? • When you are using programs that require Internet access, such as: – a web browser – an e-mail program, • we recommend that you log on as a standard user rather than an administrator. • That's because many viruses and worms can't be stored and run on your computer unless you're logged on as an administrator. 31
  • 32. Manage Accounts in Control Panel Sign in each days as ‘Standard’ account, NOT as ‘Administrator’ 32
  • 33. User Accounts • Note: You can not delete the account for a user that is currently logged on to the computer. • The standard account can help protect your computer • Always login using a Standard Account- never as “Administrator” – If you are hacked while on the internet: • The hacker has limited capabilities.. – you can do almost anything that you can do with an administrator account, • Windows will ask you to provide a password for an administrator account. 33
  • 34. Users at Home • On Your Home Computer: ‘Security Companies recommend’ – Create a password for all computers (Desktop or Laptop). – Create a Standard Account with Hard Password in your name. • Use that to Login every day. – Have a Guest Account for Grandchildren & other guests, with a simple password. 34
  • 35. Review • How easy adding Hardware can be, Wizard. • Risk in Downloading S/W. • Remove unknown S/W using Google Search. • Windows Update- How you control. • What is a Firewall. • The Best & worst of a Firewall. • Everything about User Accounts. 35