Communication-Principles-and-Ethics-1.pptx
- 2. Lesson 1: Communication Principles and Ethics
- 4. Importance of Communication: Communication is integrated in all parts of our lives: 1. ACADEMICS - Communication skills are tied to academic success. 2. PROFESSIONAL -Desired communication skills vary from one career to another. 3. PERSONAL -The skills to talk with fluency and write with efficiency lead to a person's achievement of his aspirations. 4. CIVIC -One cannot live alone , so being able to blind with the community is a satisfying endeavor. This can only be a done when a person can communicate his/her ideas with different people coming from different backgrounds in the community.
- 5. • Communication is beyond simply putting words into thoughts and emotions. It is done effectively only when information is transmitted without changing both the content and the context of the message. • Effective communication is a key interpersonal skill and by learning how you can improve your communication has many benefits. It sounds so simple: say what you mean.
- 7. Communication barriers • Another aspect that needs consideration in analyzing the audience is identifying and trying to overcome possible communication barriers. These are not confined to physical. • Anyone might experience one or all of these barriers at any given circumstance, and that such barriers exist has to be recognized so that anyone who is trying to communicate can adjust and apply the proper tools and strategies to remove those barriers that prevent the message from getting across.
- 8. Words are not the only thing that helps in the communication process. Some actions like using body language to convey something also plays a very crucial role in the communication process. Communication can be anything through which one person interacts with others about anything. Communication is beyond simply putting words into thoughts and emotions. It is done effectively only when information is transmitted without changing both the content and the contextof the message. Simply put, communication is the art of creating and sharing ideas for a specific purpose. It comes in many forms:
- 9. Verbal Communication Verbal Communication - includes the use of language, sounds, and tone of voice. • It is a form of transmitting messages using word symbols in representing ideas and objects which comes in two forms: Oral and Written.
- 10. Factors that affect Verbal Communication •Tone of voice •Use of descriptive words •Emphasis on certain phrases •Volume of voice
- 11. • Includes body language and facial expressions. Two Categories of Non-Verbal Communication a. Non-verbal messages produced by the body. b. Non-verbal messages produced by the broad setting such as time, space and silence. Non-Verbal Communication
- 12. Functions of Non-Verbal Communication • It is used to repeat the the verbal message. Example: Point in an object while saying it. • It is often used to accent a verbal message. Example: Verbal tone indicates the actual meaning of the words • It often complements the verbal message but also may contradict. Example: A nod reinforces a positive message among Americans and Filipinos. A wink or a frown may contradict a positive message.
- 13. • It regulates interaction Example: Hand gestures may signal a person to speak or not. • It may substitute for the verbal message, especially if it is blocked by noise or interruption. Example: Touch to mean comfort or encouragement A thumbs-up gesture indicating approval
- 14. Written Communication • 3. Written - such as through journals, emails, blogs, and text messages • Written communication is the act of writing, typing or printing symbols like letters and numbers to convey information. It is helpful because it provides a record of information for reference. Writing is commonly used to share information through books, pamphlets, blogs, letters, memos and more. Emails and chats are a common form of written communication in the workplace.
- 15. Visual Communication • 4. Visual - which involves signs, symbols, pictures, graphics, and emojis • Visual communication is the act of using photographs, art, drawings, sketches, charts and graphs to convey information. Visuals are often used as an aid during presentations to provide helpful context alongside written and/or verbal communication. Because people have different learning styles, visual communication might be more helpful for some to consume ideas and information.
- 16. Audience Analysis • A key element in effective communication is audience analysis. “Audience” here does not only refer to the people listening to you in a public speech. Rather, it refers to anyone who is expected to receive the message you are sending. Knowing the audience, understanding their level and how they need to receive the information – also known as skills on audience analysis – are extremely important in “packaging” the message and sending it across. Audience analysis is therefore one skill an effective communicator must have. It is imperative that you find out who the audience is – who will actually receive your ‘message’ – and what they need to know. Only in doing so can you properly adjust all the other elements of communication, such as your words or registers, your tone, and your expressions.
- 17. Effective communication requires a certain level of connection between and among people, allowing a series of exchanges of thoughts and emotions, eventually leading to mutual understanding. In order for that to happen, the following principles must be observed. • Clarity. This pertains to both the message and the purpose why the message has to be sent. The message should be clear by using appropriate language and communication channels, but equally important is that the reason for sending and receiving the message must be understood by both sender and receiver. • Conciseness. The message should be as brief as may be required depending on one’s purpose, especially in most modern contexts in the business and academic fields where time is of the essence. It should be devoid of trivial details that would hinder communication. • Completeness. Despite its conciseness, the message should still be complete and accurate. Whenever necessary, background information should be given to provide better context; facts and observations may also be helpful., Principles of Effective Communication
- 18. • Organization. Effective communication is usually planned in order to ensure the systematic flow of ideas and transition from one point to another. There are instances, however, when communication is impromptu, but this should not be an excuse for an organized presentation of ideas. • Empathy. The sender of the message should be sensitive to the needs and interests of the receiver. In case of face-to-face communication, the speaker must always be conscious of the reaction of the listener and adjust his/her communication strategy accordingly. • Flexibility. Different people have different communication styles, and consequently, different expectations. Effective communicators know how to adapt to the varying needs and expectations of their audience, and modify the message or the way the message is sent to avoid misunderstanding or misinterpretation.
- 19. Ethics in Communication Ethical Communicators are: 1. Respectful of their audience 2. Consider consequences of their communication 3. Respect the truth 4. Use information properly 5. Do not falsify information 6. Respect the rights of others to information