3. 📘The way an organization is structured to align people, systems,
and strategy.
📌 In Power Utilities:
1. 🔧 Manages technical complexity
2. ⚡ Supports fast service delivery
3. 🌐 Responds to policy and environmental goals
📊 Fact: 79% of utilities are redesigning for tech, climate &
customer alignment (Accenture, 2022)
Organizational Design
4. Key Elements of
Organizational Design
01
02
03
🧩 Strategic Alignment – Teams support
company mission
(e.g., grid efficiency, sustainability)
🔄 Flexibility & Scalability – Adapt to new tech
(SCADA, smart meters, EV charging)
️
🛰️Decentralization – Regional offices solve
problems faster, tailor service to local needs
(McKinsey: Decentralization improves service by
40%)
5. Case Study – Tata Power Delhi
Distribution Limited (TPDDL)
️
🕰️Pre-2002 Issues: 🔁 Changes Made 🚀 Results
• 53% AT&C losses
• Poor customer experience
• Ineffective hierarchy
• Flattened org structure
• Created new roles – Customer
Care, Energy Audit
• Integrated smart tech (GIS,
SCADA, smart meters)
• AT&C losses down to 8%
• 99% collection efficiency
• International HR
recognition
6. Organizational Structure
📘 How work is divided, coordinated, and
supervised in a company.
✅ Importance :
1.️🛠️Handles technical complexity
2. 🌍 Serves large geographic areas
3. ⚖️Meets safety & regulatory compliance
📌 Types of Structures:
4.🧩 Functional
5.️
🗺️Geographical
6.🔀 Matrix
7.🔁 Hybrid
7. Emerging Structure Trends
SCADA, AMI, outage tracking
01
🧠 Digital Teams
02
03
IT, customer ops (Scrum, DevOps)
⚙️Agile Units
Risk & compliance as core functions
️
🛡️Safety Cells
04
🔋 Renewable Integration
Dedicated clean energy divisions
8. Case Study – MSEDCL (Maharashtra)
🚧 Challenges Faced 🔧 Reforms Implemented 📈 Impact
• Poor regional response
• Delay in decision-making
• Lack of leadership pipeline
• Decentralized zones
• Dashboards for KPIs (e.g.,
downtime, complaints)
• Leadership training via IIT/IIM
• Faster action
• Better feedback loops
• Improved coordination
10. ️
🏷️Title + Summary – Role clarity
✅ Responsibilities – Day-to-day tasks
🎓 Qualifications – Degrees, licenses, soft skills
🧭 Reporting Line – To whom the role reports
📈 KPIs – SAIDI/SAIFI, resolution time
💼 Work Conditions – Shift, field, risk
💵 Compensation Band – Pay grade & perks
What Makes a
Great JD?
01
02
03
04
05
06
07
11. 📘 Total rewards package—financial & non-financial.
Components:
1.💵 Direct Pay: Salary, overtime, incentives
2.🎁 Indirect Benefits: Insurance, housing, pension
3.🏆 Non-Financial Perks: Recognition, flexibility, career growth
📊 Key Role in Motivation + Retention = Safety & Stability
Compensation & Benefits
12. Motivation – Driving Energy Forward
📘Internal & external drivers that push employees
to perform.
🧠 Intrinsic: Purpose, pride, learning
💰 Extrinsic: Salary, job security, rewards
🎓 Frameworks:
📐 Job Characteristics Model
📚 Maslow’s Hierarchy
⚡ In power sector, motivation = safety + speed +
satisfaction
13. 🔷 Organizational Design – Hybrid & Harmonized
️🏗️Combines functional centralization (HR, Finance, Legal) with
divisional decentralization (Nuclear, Renewables, Services).
🌍 Regional subsidiaries empowered to address local needs
with agility.
💡 Innovation & Sustainability
🚀 EDF Pulse: Accelerates internal & startup-led innovations in
clean energy.
🔬 Strong R&D arm develops smart grids, energy storage, and
eco-tech.
🌱 Sustainable Development Division aligns strategy with ESG
goals.
🤝 Cross-Functional Agility
🧠 Agile, project-based teams blend engineers, marketers, and
finance experts.
EDF (France) – The Agile Green
Giant
14. 🔷 Organizational Design – Network-Centric & Globally Local
️
🕸️
A flexible matrix with global business lines (e.g., Enel X, Grids) and empowered country
units.
📌 Enables standardization with localized execution.
💡 Innovation & “Innovability”
🌟Open Innovability® taps into global ideas for digital + sustainable energy.
🔋Enel X drives innovation in EVs, smart cities, battery storage
.
🧩 Agile & Collaborative Culture
🚀 Agile cells develop & iterate across borders.
🤝Employees co-create solutions with communities & startups.
HRM Alignment
📚 Continuous digital reskilling programs.
🌍 Talent exchange across regions & business units.
🌿 ESG-linked performance metrics foster accountability.
Enel (Italy) – The Networked
Innovator
15. PG&E (USA) – The Resilience
Rebuilder
🔷 Organizational Design – Risk-Focused & Crisis-Responsive
🧱 Functional base with verticals like the Wildfire Safety Division reporting
directly to execs.
📍 Crisis-led evolution after wildfire disasters.
️
🛡️Safety-First Design
📊 Tech-based risk mitigation: AI for wildfire forecasts, asset monitoring.
🤝 Multi-stakeholder collaboration with regulators & communities.
🔄 Project Teams for Resilience
️🏗️Cross-unit teams rebuild grid with smarter, fire-resistant designs.
🔧 Heavy investment in infrastructure hardening.
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♂️HRM Focus
️🛠️Safety-centered upskilling & compliance.
🤝 Strong union partnerships for training & job security.
🌟 Cultural reboot: Transparency, accountability, and public trust.
16. UK Power Networks – The Flat
Visionary
🔷 Organizational Design – Flat Matrix for Speed & Autonomy
🪟 Combines flat hierarchy with regional control centers.
💼 Fosters speed, decision-making, and empowerment at all levels.
🔬 Tech-Enabled Innovation
🚗 Future Smart drives EV readiness, DER integration & smart grid
transitions.
🧠 Predictive maintenance & digital outage management systems.
🤝 Collaborative Local Engagement
️🏘️Works with councils & communities for inclusive energy planning.
🧪 Participates in Ofgem-funded innovation trials.
🔧
HRM Practices
👶 Apprenticeship & graduate onboarding programs.
Upskilling through digital learning hubs.
💬 Internal “Ideas Platform” empowers staff to innovate from the ground
up.
17. Ausgrid (Australia) – The
Local Digital Trailblazer
🔷 Organizational Design – Customer-Centric & Value Stream-Based
📦 Organized around value streams: Residential, Industrial, Renewables.
📍 Regional teams with operational autonomy ensure customer focus.
💡 Digital & Safety Innovation
️🛰️Smart grid & AI for bushfire risk detection.
🔍 Live data for outage prediction & renewable integration.
⚙️Agile Implementation
️🛠️Scrum teams rapidly deliver IT & field upgrades.
🔁 Emphasis on customer co-design and rapid piloting.
HRM Focus
🎯 Ausgrid Leadership Academy develops future-ready leaders.
🧘 Well-being programs & hybrid work support staff welfare.
🌈 Inclusivity and community-first HR culture enhance employee
engagement.
18. E.ON (Germany) – The Modular
Mission-Led Operator
🔷 Organizational Design – Modular & Scalable Excellence
🧱 Business modules like Customer Solutions, Networks, and Digital Ops
work independently but are interconnected.
⚙️Ensures scalability and quick market adaptation.
🌍 Sustainability as Core Mission
🌱 ESG Council integrates green goals into decision-making.
🔋 Leads in e-mobility, hydrogen, and home energy solutions.
🧠 Fast-Track Innovation
🧪 Labs and digital squads accelerate product delivery.
📶 Smart metering, AI, and automation at scale.
HRM Strategy
🌟 [email protected]: Career growth, leadership, and culture change.
📚 Leadership programs focused on digital and ESG themes.
🔄 Agile HR tools for performance & engagement.
