Complete the Puzzle — Network Monitoring and Management with Entuity
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The document discusses the integration of network monitoring and management through Entuity and BMC software to enhance IT service delivery. It emphasizes the importance of centralized visibility, proactive problem resolution, and the elimination of inefficiencies caused by independent systems. Key features include automated reporting, improved operational efficiency, and the addition of network data to existing management tools.
Complete the Puzzle — Network Monitoring and Management with Entuity
- 1. © Copyright 1/22/2015 BMC Software, Inc1 Complete the Puzzle — Network Monitoring and Management with Entuity John Diamond Principal Solutions Architect, Entuity Tuesday, Oct.14
- 2. © Copyright 1/22/2015 BMC Software, Inc2 Agenda 1. Why network monitoring should be integrated 2. Integrated Entuity/BMC environment 3. Entuity/BMC product integrations 4. Entuity at a glance
- 3. © Copyright 1/22/2015 BMC Software, Inc3 Network Monitoring should be integrated
- 4. © Copyright 1/22/2015 BMC Software, Inc4 A complete IT management approach The network underpins all IT services Properly performing network infrastructure devices are critical to good service delivery Proactive avoidance of performance degradation Virtualized systems - traditional dividing lines between server/network are blurred Enabling IT to rise above traditional silos of responsibility Rapid problem resolution
- 5. © Copyright 1/22/2015 BMC Software, Inc5 Independent systems / network monitoring – The downside Duplication of effort Lack of coordination Slow problem resolution Excessive event and ticket volumes No central visibility Inefficient workflow
- 6. © Copyright 1/22/2015 BMC Software, Inc6 Multi-product network management approach Complexity •Multiple different server and database requirements Difficulty maintaining integrations across multiple products over time Delays adoption of new versions with new features Inconsistent user interfaces Expense
- 7. © Copyright 1/22/2015 BMC Software, Inc7 Together, Entuity and TrueSight Operations Management Eliminate costly duplication of effort in managing separate data silos, “all-hands-on-deck” war room scenarios and finger pointing. Enable faster MTTR and a longer MTBF through proactive problem resolution and deep network visibility. Increase automation, allowing IT organizations to focus on projects that are important for the business.
- 8. © Copyright 1/22/2015 BMC Software, Inc8 BMC product integrations
- 9. © Copyright 1/22/2015 BMC Software, Inc9 What does an integrated environment look like? Entuity ITSM Contextual cross launch BNA Entuity integrations add network data and visibility to key BMC components. Topologyand ServiceModels
- 10. © Copyright 1/22/2015 BMC Software, Inc10 TrueSight Event and Impact • Entuity Network Incidents Forwarded to TrueSight Event and Impact • TrueSight Event and Impact Correlates/De-duplicates • Launch Entuity Details from TrueSight Event and Impact Console Network Infrastructure EventsIn-context Launch
- 11. © Copyright 1/22/2015 BMC Software, Inc11 Automatic generation of ARs, derived from Entuity events Interactive generation of ARs, initiated from Entuity AR System-invoked Entuity Lookup: context-sensitive cross launch into Entuity UI from an AR System form Remedy IT Service Management Suite
- 12. © Copyright 1/22/2015 BMC Software, Inc12 Improved operational efficiency and service delivery … include network infrastructure into CMDB BMC Atrium Configuration Management Database (CMDB) Increased accuracy and consistency of all Entuity managed devices with the ability to share data with other BMC applications Presents Entuity managed devices in the Atrium CI nomenclature, eliminating need for additional user training
- 13. © Copyright 1/22/2015 BMC Software, Inc13 BMC Atrium Configuration Management Database (CMDB) Customizable for different CMDB schemas Leverage the benefits of a federated architecture Workflow acceleration features
- 14. © Copyright 1/22/2015 BMC Software, Inc14 BladeLogic Network Automation (BNA) • Change and Compliance Event forwarding from BNA to Entuity • Fault and Performance Event forwarding from Entuity to BNA for event-to-change correlation • Cross-launch from Entuity to BNA • View change details • View violations • View configuration • Access SSH Proxy • Create job • Leverage BNA process integration with Remedy Change Management • Data Interchange • Entuity Views to BNA auto-groups • Devices
- 15. © Copyright 1/22/2015 BMC Software, Inc15 Entuity/BNA Solution Use Cases Break/Fix and Configuration Management with Continuous Process Compliance Job Completes Change Ticket Completed Fault and Performance Job Updated with CID/TID Incident Created CID/TID Assigned BMC Network Automation Change, Configuration, Compliance ITSM Change Management ITSM Incident Management Fault Detected Change Request Created View Change Incident Completed Violation Cleared Confirmed Rollback Job Created Change Request Approved CRQ Approved Manual or Automatic Run Approved Job
- 16. © Copyright 1/22/2015 BMC Software, Inc16 Moviri Integrator for BMC TrueSight Capacity Optimization • Gain insight on network capacity and simplify analysis and reporting on network resources • Forecast utilization of key network resources and identify bottlenecks and potential saturations • Correlate network resource utilization with Business KPIs to extrapolate expected resource utilization with respect to demand growth • Automatically generate and distribute by-exception reports • Further details - http://www.moviri.com/pro ducts/integration-bco- entuity/
- 17. © Copyright 1/22/2015 BMC Software, Inc17 Moviri Integrator for TrueSight Capacity Optimization Entuity Server CDB Capacity Optimization Export DB (MySQL) Network Monitoring Moviri Integrator Moviri View
- 18. © Copyright 1/22/2015 BMC Software, Inc18 Entuity for BMC TrueSight Operations Management • Auto Inventory • Live Topology • Root Cause and Performance Analysis • Integrated Flow • Configuration Monitoring • Extensive Reporting/Dashboards • Seamless Scalability • Integrated Virtual/Physical Management
- 19. © Copyright 1/22/2015 BMC Software, Inc19 Mobile access via a tablet “Tablets are finding increasing favor as a mobile working endpoint for IT pros of all stripes, including network engineers and operators. Most management tools support these platforms by simply making existing GUIs compatible/viewable. But to do it right requires significant redesign, taking advantage of tablet navigation techniques such as swipe and pinch, and optimizing tasks and views that require mobility support. Entuity has taken this approach and the result is, quite arguably, the first true tablet UI for an enterprise-class network management solution.” Jim Frey Vice President of Research Enterprise Management Associates
- 20. © Copyright 1/22/2015 BMC Software, Inc20 Key Take Aways 1. Centralized seamless visibility across the infrastructure 2. Impact monitoring at the business service level 3. Correlation across traditional management silos 4. Leverages customer-proven off-the-shelf integration options
- 21. © Copyright 1/22/2015 BMC Software, Inc21 Thank You. [email protected] @entuity http://communities.bmc.com www.linkedin.com/company/entuity?trk=biz-companies-cym