Construction of a Disaster Recovery Plan Webinar
7. Fill gaps
               Implement technology or processes to meet recovery goals
Construction of a Disaster Recovery Plan Webinar
•   Spearheaded by an executive
     – Leadership
     – Decision making
     – Access to necessary resources
     – Make sure project receives necessary attention
•   Designate a DR Coordinator
     – Intimate knowledge of IT system
     – Creates and updates DR plan
     – Leads recovery during disaster
     – Makes executive decisions during disaster
•   DR Team
     – Employees from a variety of departments
     – Help DR coordinator execute recovery
     – Predestinated responsibilities for recovery
Stake Holders         C-Level



    DR                 IT
Coordinator          manager



  DR Team       IT   Operations   Facilities
• Analyze the DR technology that you currently have in place
• Do you have…
   – Data backup?
   – Skeleton Servers?
   – Cloud Services?
   – Virtualized Machines?
   – Active/Active geographically diverse systems?
• Understand the capabilities and restrictions of each
Construction of a Disaster Recovery Plan Webinar
•
•
•
•
•
• Halt operations for extended time
   – Extended systems downtime could mean the same for your business
• Permanently set the company back
   – Lost data could undo months of your work
• Bankruptcy
   – A significant number of companies that experience a major data loss,
      will close their doors within 6 months
• Regulatory risk of not being in compliance (PCI, SSAE 16, SOX, HIPAA)
• Your company could face fines and other penalties for various reasons
   – Lost client data
   – Security in regards to client data
   – No access to client data
   – Not notifying clients of such events
Construction of a Disaster Recovery Plan Webinar
Restore Emergency Level of Service

   Restore Key Business Processes

       Restore to Business as Usual
Understand the IT dependencies for each business process, and what level of
                    IT service is required for that process.

  Prioritize recovery for IT systems and services. Understand what can be
   recovered as a stand alone service, and what required greater underlying
                                 network support.
• Recovery Time Objective (RTO)
   – How long after a disaster does a business process need to be operational, or
     what is the acceptable downtime?
• Recovery Point Objective (RPO)
   – What point back in time would you like to recover to? 10 minutes? 1 hour? 1
     day before the disaster? This is determined by how often you perform
     backups.
• Recovery Level Objective (RLO)
   – Recovering from a disaster does not happen all at once. You should set
     different recovery times for each level of recovery. And possibly a different
     recovery point for various systems.
Construction of a Disaster Recovery Plan Webinar
Do you have all the proper technologies in place to successfully recover?
Is it possible to recover in a manner that satisfies your objectives?
There are a multitude of hardware, software, and services you can use to meet
recovery objectives.

Example:
If your RPO is under 15 minutes, you must be performing backups every 15 minutes
Construction of a Disaster Recovery Plan Webinar
•
•
•
    –
•
•
•
•
•
Construction of a Disaster Recovery Plan Webinar
Simple            File and
Affordable



                                            Employees recover
                                                                    Employees work from
                                folder       data to personal
                                                 devices
                                                                        own devices

                               backups
                                            Easily recover data
                              Bare-Metal    and all system and
                                            user configurations
                                                                    Employees work from
                                                                      where network is
                               Recovery      on same or new
                                                 hardware
                                                                          rebuilt
              Comprehensive




                                Cloud        Easy and Instant
                                            Failover to identical
                                                                    Employee work from
                                                                      anywhere with
                              Replication   machines and data         internet access
Costly




                                                                      Personnel simply
                                            Replicate systems at
                                                                       moves to new
                               Hot Sites      an alternate and
                                             remote work site
                                                                    worksite and resumes
                                                                            work
•
•
•
•
•
•
Construction of a Disaster Recovery Plan Webinar
Construction of a Disaster Recovery Plan Webinar
•   Do your employees know how to respond to a disaster?
     – Based on your recovery environment and recovery objectives
     – Develop a plan for each department to resume operations, starting with the
        most crucial
     – Create a written plan that your employees can use to help them get back to
        work as fast as possible
In your plan for employees
     – Address of alternate work sites
     – Instructions to recover data
     – Instructions to login to cloud based DR recovery environments
     – Calling trees
     – Important contact information
     – Amended responsibilities
Construction of a Disaster Recovery Plan Webinar
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Construction of a Disaster Recovery Plan Webinar
•   Make sure your DR plan has full support
     – Executive and C-level support
     – IT support
•   Send an email or memo to all employees with the information they need to know
•   Distribute hard copies and instructions to access an electronic version
•   Run a drill and test
•   Test often (Every 6 months)
•   Only through testing will you uncover everything that is missing from your plan
•   Revise after testing
•   Part of your plan will become stale every time you test it, make sure all the
    information is up to date
•   Record difficulties during testing so updates can be made

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Construction of a Disaster Recovery Plan Webinar

  • 2. 7. Fill gaps Implement technology or processes to meet recovery goals
  • 4. Spearheaded by an executive – Leadership – Decision making – Access to necessary resources – Make sure project receives necessary attention • Designate a DR Coordinator – Intimate knowledge of IT system – Creates and updates DR plan – Leads recovery during disaster – Makes executive decisions during disaster • DR Team – Employees from a variety of departments – Help DR coordinator execute recovery – Predestinated responsibilities for recovery
  • 5. Stake Holders C-Level DR IT Coordinator manager DR Team IT Operations Facilities
  • 6. • Analyze the DR technology that you currently have in place • Do you have… – Data backup? – Skeleton Servers? – Cloud Services? – Virtualized Machines? – Active/Active geographically diverse systems? • Understand the capabilities and restrictions of each
  • 9. • Halt operations for extended time – Extended systems downtime could mean the same for your business • Permanently set the company back – Lost data could undo months of your work • Bankruptcy – A significant number of companies that experience a major data loss, will close their doors within 6 months • Regulatory risk of not being in compliance (PCI, SSAE 16, SOX, HIPAA) • Your company could face fines and other penalties for various reasons – Lost client data – Security in regards to client data – No access to client data – Not notifying clients of such events
  • 11. Restore Emergency Level of Service Restore Key Business Processes Restore to Business as Usual
  • 12. Understand the IT dependencies for each business process, and what level of IT service is required for that process. Prioritize recovery for IT systems and services. Understand what can be recovered as a stand alone service, and what required greater underlying network support.
  • 13. • Recovery Time Objective (RTO) – How long after a disaster does a business process need to be operational, or what is the acceptable downtime? • Recovery Point Objective (RPO) – What point back in time would you like to recover to? 10 minutes? 1 hour? 1 day before the disaster? This is determined by how often you perform backups. • Recovery Level Objective (RLO) – Recovering from a disaster does not happen all at once. You should set different recovery times for each level of recovery. And possibly a different recovery point for various systems.
  • 15. Do you have all the proper technologies in place to successfully recover? Is it possible to recover in a manner that satisfies your objectives? There are a multitude of hardware, software, and services you can use to meet recovery objectives. Example: If your RPO is under 15 minutes, you must be performing backups every 15 minutes
  • 17. • • • – • • • • •
  • 19. Simple File and Affordable Employees recover Employees work from folder data to personal devices own devices backups Easily recover data Bare-Metal and all system and user configurations Employees work from where network is Recovery on same or new hardware rebuilt Comprehensive Cloud Easy and Instant Failover to identical Employee work from anywhere with Replication machines and data internet access Costly Personnel simply Replicate systems at moves to new Hot Sites an alternate and remote work site worksite and resumes work
  • 23. Do your employees know how to respond to a disaster? – Based on your recovery environment and recovery objectives – Develop a plan for each department to resume operations, starting with the most crucial – Create a written plan that your employees can use to help them get back to work as fast as possible
  • 24. In your plan for employees – Address of alternate work sites – Instructions to recover data – Instructions to login to cloud based DR recovery environments – Calling trees – Important contact information – Amended responsibilities
  • 30. Make sure your DR plan has full support – Executive and C-level support – IT support • Send an email or memo to all employees with the information they need to know • Distribute hard copies and instructions to access an electronic version • Run a drill and test
  • 31. Test often (Every 6 months) • Only through testing will you uncover everything that is missing from your plan • Revise after testing • Part of your plan will become stale every time you test it, make sure all the information is up to date • Record difficulties during testing so updates can be made