Crafting Ad Copy
to Fit Facebook Analytics Insights
with Mary Hartman
About Me:
Mary Hartman
@PPCHartman
● Industry Speaker
● Senior Account Manager
● Follow me @PPCHartman
Facebook Ad Copy Tips Based On...
● Which Facebook Analytics Reports to use for
breakthrough insights
● Lifetime Value detective work for ad testing idea
generation
● Bonus Round: High impact Facebook ad copy tips
| @PPCHartman
#pubcon
What’s New?
Facebook Analytics Updates in 2019
• System update on July 24th, 2019
– Improved the accuracy of user counts.
– May have caused user counts to increase.
• Outages:
– August 14, 6-8pm
– September 9, 1-6pm
• Event Source Groups (ESGs) Update in July, 2019
– Show how different channels impact conversion – even if the
conversion does not take place in that channel
| @PPCHartman
| @PPCHartman
Track all the things!
| @PPCHartman
Pixel Events
Or fix them!
| @PPCHartman
Before we begin…
Ask yourself:
What are the questions we are trying to answer?
#pubcon
Funnel & Cohort Reports:
Customer Retention
| @PPCHartman
Cohort Reports: Spotting Seasonal Trends
| @PPCHartman
Cohort Reports: Finding Wins
| @PPCHartman
What’s Next? Check Your Activity History
#pubcon
Lifetime Value Reports:
The journey loyal customers take.
#pubcon
Demographic Reports:
What makes your best customers unique.
| @PPCHartman
What a Lifetime Value!
| @PPCHartman
The Lifetime Value Report
#pubcon
| @PPCHartman
Demographic Insights using Funnels
| @PPCHartman
Demographic Insights using Funnels
| @PPCHartman
Demographic Insights within Funnels
Result:
+61%
Q2 YoY Revenue
Growth
Result of re-segmentation & creative alignment based on
Facebook Analytics insights
* 21% YoY increase in Facebook ad spend
| @PPCHartman
| @PPCHartman
Find the Cause of Success & Replicate It
• Hooks?
• Pain Points?
• Images?
• Offers / Promotions?
• Urgency!
| @PPCHartman
• An offer that works for
a team manager…
| @PPCHartman
• Could be good enough
for the business owner
or CEO…
• If the copy is relevant.
| @PPCHartman
Assess Trouble Spots & Re-Test
• A drop-off in retention?
• Choice A: Augment the test
• Audience Targeting (Geo, Demographic, Interests, etc.)
• Adjust the Copy
• Choice B: End the test & Try something new
#pubcon
“When people read your copy,
they are alone.
…write each of them a letter
on behalf of your client.”
-David Ogilvy
| @PPCHartman
#pubcon
“Let’s Write!”
-Mary Hartman
| @PPCHartman
#pubcon
Ad Copy:
Offer Scarcity
A single desirable outcome
• If the only thing you’ve got was…
• A tool to save you time / revenue
• A tactic to impress your boss
• A product to impress your friends
| @PPCHartman
#pubcon
You deserve it.
Hurry! Scarcity +
Clear Call-To-Action
#pubcon
Look!
Down there!
At the
conversion
buttons!
#pubcon
Look!
Down there!
At the offer &
conversion
buttons!
#pubcon
Ad Copy:
Audience Uniqueness
#pubcon
There’s no person
in the whole world
like you,
and I like you just
the way you are.”
#pubcon
Ad Copy:
Audience Uniqueness
• You aren’t like the others
– What most people do is X
– But you’re not like most people.
• Reward the user for being savvy
• Which kind of person are you?
#pubcon
A pat on the back
#pubcon
Magic Words
• Imagine!
• What if you could
• What if people thought of you as…
• What if instead of regretting…
#pubcon
#pubcon
Non-Action is Scary
• FOMO
• Choosing to do nothing
(ignoring) is a choice. Make a
better choice.
• What are the negative
consequences of not knowing
what to do?
#pubcon
#pubcon
Use More Ad Types
to Tell a Story
Video:
Capture attention → stop the scroll
Mobile-Friendly Instant Experiences:
• Ideal for highly engaged, ready-to-decide
audiences
#pubcon
Writing Copy for Custom Audiences
#pubcon
#pubcon
#pubcon
In Conclusion…
• Use Facebook Analytics to dig into the data:
– Funnels / Cohorts: Retention
– Lifetime Value Reports: Customer Loyalty
– Demographic Reports: Personalizing targeting/copy
– Take what works (offer, hook, creative) & tweak for
new audience tests.
#pubcon
When Writing Facebook Ad Copy…
• Scarcity: Special, limited, urgency!
• Audience Uniqueness: A pat on the back
• Magic Words: Imagine, “what if…”
• Non-Action is Scary: FOMO, avoid pain through action!
#pubcon
When Writing Facebook Ad Copy…
• Roll out the creative red carpet
for low-funnel, ready-to-decide
audiences
• Use custom audience preferences
to shape your copy
● Share the love!
● Follow me @PPCHartman

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Crafting Ad Copy to Fit Facebook Analytics Insights