Solve Problems Productively
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The document discusses creative problem-solving techniques, emphasizing the importance of analytical structure and various methods like problem re-statement and brainstorming. It highlights the challenges of problem-solving due to human tendencies to oversimplify and resist change. Tools such as the Pareto principle and SWOT methodology are mentioned as aids to broaden perspectives and enhance outcomes.
Solve Problems Productively
- 2. How SHOULD we solve problems? •Keep an open mind. •Analyze the situation by breaking down the problems into smaller parts. •Structure your findings. How DO we solve problems? Because our minds cannot cope with the intricacies of complex problems, we settle for partial solutions, thus tending to oversimplify.
- 3. Why is Problem Solving so challenging? Analysis is the core element of efficient problem solving. However, human beings tend to avoid analytic structure as we are not taught those techniques at early ages. The Thinkers Toolkit by Morgan D. Jones, 1995
- 4. • Structuring is to analysis what a blueprint is to building a house, it is like a road map for a trip. • It helps the mind make sense out of complex problems. • It allows us to compare and weigh one element against another. • It focuses on one element at a time. What is Structuring? Source: The Thinkers Toolkit by Morgan D. Jones, 1995
- 5. Don’t be ridiculous. We tried that before. We’ve never done it before. It costs too much. It isn’t in the budget. That beyond our responsibility. Can’t teach an old dog new tricks. We’ll be the laughing stock. Are our competitors doing it? We don’t have time. You’re two years ahead of your time. It’s too radical a change. Top management will never go for it. Not practical for operating. Let’s form a committee.That’s not out problem. Has anyone else tried it? We’re not ready for that. Attitudes That Kill Creative Ideas
- 6. • Problem Restatement Technique • SWOT Methodology • Pareto Principle • Brainstorming Creative Problem Solving Tools
- 8. • The aim of problem re-statement is to: – Broaden our perspective of a problem, not to solve it – Help us identify the central issues & alternative solutions – Increase the chance that the outcome our analysis produces will fully, not partially, resolve the problem The Thinkers Toolkit by Morgan D. Jones, 1995 Problem Re-statement
- 9. Initial Statement: “How to make employees come to work on time? WHY? Because if they are late they are not very productive. Restatement: How can we make employees more productive? WHY? Because they can meet deadlines on time. Restatement: How do employees meet deadlines on time? WHY? Because if we are late the customer becomes dissatisfied. Restatement: How can we satisfy our clients? WHY? Because if clients are angry we cannot retain them. Restatement: How can we retain our clients? WHY? Because loss of clients reduces revenue. Restatement: How can we maximize our revenue? Techniques for Problem Restatement THE PRINCIPAL PROBLEM: How to meet deadlines and satisfy our clients?
- 10. Pareto Principle
- 11. 80:20 Rule or Pareto Principle This rule argues that typically 80% of unfocussed effort generates only 20% of results. The remaining 80% of results are achieved with only 20% of the effort. This rule argues that typically 80% of unfocussed effort generates only 20% of results. The remaining 80% of results are achieved with only 20% of the effort.
- 12. Brainstorming
- 13. • Airplane, Wright Brothers - Aeronautical Engineers? • Bicycle mechanics • Submarine design, G. W. Garrett - Nautical Engineer? • Clergyman • Cotton Gin, Eli Whitney – Mechanical Engineer? • Attorney • Fire extinguisher, George Manby – Chemical Engineer? • Captain of the militia Great Inventors
- 14. MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9677044366 Cell: +91 9677040908 Email: [email protected] Website: www.mmmts.com Contact Information Pramila Mathew CEO and Executive Coach Pramila Mathew CEO and Executive Coach Vikas V. Vice-President Training Vikas V. Vice-President Training