This document provides an overview of operating systems and system software. It defines key terms like operating system, utility programs, and device drivers. It describes the basic functions of an operating system such as booting up a computer, providing a user interface, managing memory and programs, scheduling jobs, and establishing network and internet connections. It also discusses various types of operating systems like stand-alone, network, and embedded operating systems. Finally, it explains the purpose of common utility programs that come with operating systems like file managers, firewalls, disk cleaners, and backup utilities.