CV - Sumit Kandari_6.10 Yrs Experience_System Engineer
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The applicant is applying for a Desktop/Hardware & Network Engineer position. He has over 6 years of experience in technical support, hardware/network configuration, and troubleshooting. He is seeking a challenging role where he can utilize his education and experience in desktop support, networking, software installation, and ensuring company policies/procedures are followed. He has included his resume and contact information and is available to discuss the position further.
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CV - Sumit Kandari_6.10 Yrs Experience_System Engineer
- 1. Cover Letter Dear Mr. / Ms., It is with great interest I want to present myself for Desktop/Hardware & Network Engineer in your esteemed organization. I want to submit my Curriculum Vitae because requirements perfectly match my qualifications and experience. I am a Certified Desktop/Hardware & Network Support Technician having 6.11 years of experience. I have handled numerous technical, maintenance, and computer support issues for corporate and branch locations at my current and previous organizations. In particular, I configured and set up hardware, software, and peripherals — and diagnosed and troubleshot problems on the subject of the local area network (LAN). I also worked with virus protection software and utility programs, ensuring that company policies and procedures were followed and that each new aspect addressed technical advancements. Further details regarding my experience and skills are given in my enclosed resume. As an enthusiastic Desktop/Hardware & Network Support Technician, I welcome the chance to meet with you to discuss how my education, experience and skills would be beneficial for your Company. I can be reached at (+91)9780172255 or [email protected] in order to plan a meeting time that will best match your timetable. Thank you for taking the time to consider this application and I look forward to hear from you in the near future. Sincerely, Sumit Singh Kandari
- 2. Sumit Singh Kandari Email: - [email protected] Phone :-( M) +91-9780172255 Objective: To work with an organization that provides opportunity for growth and appropriate utilization of my potential. Professional Experience Total working experience 6.11 years Worked with Alchemist. Pvt. Ltd. as a hardware network engineer from Jan ‘09 – April ‘10. Working with Parabolic Drugs Ltd as a system & network engineer since April ’10- june 2013 Working with Promatric solutions Through Duarz Hr services a Site Incharge Since September 2013 to December 2013(work on contract basses) Working with 3i infotech at Bharti Airtel as a System Engineer Since march 2014 to till sept 2015 Working with Exposure Media Marketing Pvt.Ltd as a System Engineer Since sept 2015 to till April 2016 Working with Sovereign Health India Private Limited as a Technical Officer Since May 2016 to till date(july2016) Educational Qualifications JCHNP Course from JETKING, Chandigarh in 2010 BCA from Punjab Technical University HSCE from Punjab School Education Board in 2008. SSCE from Central Board of SecondaryEducation in2005 Technical Skills Summary Team Management: handling the 7 Engineers Team as a team In-charge in CMS INFOSYSTEM Project. Hardware: IDE Hard Drives, Direct Attached Storage and other Peripherals like Printers, Scanners and Faxes. Software: Microsoft Project, Microsoft Office Works, Open Office, Microsoft Mail, Thunderbird Mail. Operating Systems: Windows 2000/2003/NT/XP/VISTA/7, DOS, UBUNTU. Networking: TCP/IP, DHCP, DNS, RIP, Cabling, SMTP, POP3, LAN/WAN. Area of Expertise Assist to choice of software solution, aid for system completion and process, interfacing with presented systems, configuration of the tools for analysis. Network/System Maintenance and Remote Desktop Support. LAN/Wan Technologies (TCP/IP, DNS, DHCP, UDP) and Routers, Switches and Hub. Windows/NT/2003 Server/ XP/7 Professional Configuration and Management.
- 3. Microsoft Office 2003/2007/2010 (Word, Excel, Access, Power Point and Outlook). Experience in a Wide Range of OS Such as Windows, Linux Knowledge of Active Directory (Group Policy, Users and Groups). Trainings & Work Experience SovereignHealthIndiaPrivate Limited fromMay2016 totill date Job Profile: o Will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure o Maintain & troubleshoot network printing related problems. o Install, upgrade, support and troubleshoot Windows 7, Windows 8 , 8.1 and Microsoft Office , Office 365 and other authorized desktop applications o Install, upgrade, support and troubleshoot for printers, computer hardware, handheld devices and other authorized peripheral equipment o Administer basic server tasks, desktop computers, printers, routers, switches, basic firewalls task, phones, personal digital assistants, smartphones, software deployment, security updates and patches o Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment o Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment o Manage IT Helpdesk Ticketing system and IT Inventory o Give remote desktop support to India as well as US offices. o Develop trends by monitoring and analyzing incoming calls, problems and support requests from India as well as US Offices o 24*7 support model which includes night shifts o Will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure o Maintain & troubleshoot network printing related problems, can handle L1 and L2 level support. o Install, upgrade, support and troubleshoot Windows 7, Windows 8 , 8.1 and Microsoft Office and other authorized desktop applications o Install, upgrade, support and troubleshoot for printers, computer hardware, handheld devices and other authorized peripheral equipment Exposure MediaMarketing Pvt. LtdfromSeptember 2015 to April 2016 Job Profile: o Analyze Performance of The System and Network to Ensure the Performance Objective. o Maintain Documentation and Information Pertaining to Hardware And Software. o Provide proactive solution to customers adhering to SLA with company. o Deliver technical support to clients for troubleshooting various applications problems. o Analysis, Installation, Maintenance and Modification of Storage Area Networks and Computing System. o Responsible for making & maintaining good relations with all customers of the company. o Physical Control Management. o Taking care of internal and external audit for security and various IT processes. o Working for managing and continuous improvement of IT security processes. o SLA Management to fulfil service commitments. 3i infotechfrom March2014 toSeptember 2015 Job Profile: o Provide proactive solution to customers adhering to SLA with company. o Deliver technical support to clients for troubleshooting various Airtel applications problems over the phone. o Responsible for making & maintaining good relations with all customers of the company. o Plan monthly & Quarterly Preventive maintenance & Anti-virus updation activities.Responsible for over all service operation across Punjab and Haryana. o Administering the windows server comprising of two domain controllers and 500 Workstations o Checking for new Security and Vulnerabilities alerts regularly from Microsoft. o System Upgrading or migration using SHC guidelines and performing SHC of Windows Quarterly basic. o Physical Control Management. o Also performing AV scan - includes the closing of the high and medium vulnerability holes.
- 4. o Following the Basic Hygiene process on the Windows. o Taking care of internal and external audit for security and various IT processes. o Working for managing and continuous improvement of IT security processes. o Process Management o Change Management for Successful Strategic Planning Implementation. o SLA Management to fulfil service commitments. CMS InfoSystemfrom September 2013–December 2013 Job Profile: Handling 1 sites of CMS Info systems. Manage the team of 7 People. Analysis, Installation, Maintenance and Modification of Storage Area Networks and Computing System. Ensure Compatibility of The Hardware and Software of The System by determining the user’s requirement. Maintain Documentation and Information Pertaining to Hardware And Software. Evaluation and Recommendation of the New Hardwar Parabolic Drugs Limited from April 2010 –June 2013 Job Profile: Handling 2 sites of Parabolic Drugs Ltd. Analysis, Installation, Maintenance and Modification of Storage Area Networks and Computing System. Ensure Compatibility of The Hardware and Software of The System by determining the user’s requirement. Evaluation and Recommendation of the New Hardware and Software Troubleshooting of Hardware, Software and System Issues. Analyze Performance of The System and Network to Ensure the Performance Objective. Maintain Documentation and Information Pertaining to Hardware And Software. Supporting lost Data Recovery. Achievements: Suggested and implementation of network switches from Mbps to Gbps which made the networking smooth. Suggested and implementation of DHCP Server for Security to the User account to Free Maximum bandwidth of the Internet. Suggested and implementation of RF Link on All the PDL sites for Better communication between all sites. Decreased the down time by ¼th, implementation of remote accessing software, leading to correction from server room- rather than visiting individual user point. Suggested and implementation switching over to leased lines from broadband line capacity 1Mbps to 4Mbps making smooth internet services (PDL systemworks on ERP/SAP). Alchemist Pvt. Ltd, January 2009 – April 2010 Job Profile: Responsible for Providing the Desktop System Administration and Support to the Network. Interact With the Clients to Resolve the Queries, Issues and Problems. Responsible for Providing Help, Support and Assistance In Initial Installation of the System, Setup and Maintenance of The User Account, Data Recovery, Etc.
- 5. Perform installation and upgrading of new network and desktop application software Handle responsibilities of analyzing hardware and software problems and select proper corrective action Responsible for monitoring, troubleshooting, configuring, and deploying LAN/WAN solutions Handle the tasks of promoting additional services to clients as required Maintain all system in a networking (hardware & network problems) Repairing the printers. Inventory of all IT equipment. Visiting to company sites. Personal Information Date of Birth: December 11, 1987. Marital Status: Single. Nationality: Indian. Language Proficiency: English, Hindi, Punjabi. Passport status: Yes, Passport No - J7383008 Sumit Kandari