Norashikin Abd Rahim
28 Jalan14/23B Danau Kota
Setapak
53300 KualaLumpur
H/P: 012 3692772
E-mail:norashikin-abdulrahim@outlook.com
Professional Experience
Jan 2014 – Till do date
Secretary
SB Canall CNE Sdn Bhd, Kuala Lumpur
Request the quotation from supplier and sub contractor for bids the project. The projects are as follows:
1)Track 3A Coal Fired Power Plant Seri Manjung, Perak
2)Track 3B Coal Fired Power Plant Jimah, Port Dickson
3)Track 4A Combined Cycle Power Plant, Pasir Gudang, Johor.
 To provide secretarial and administrative supportto Operation Director and Senior Manager.
 To manage Operation Director and Senior Manager calendar,to coordinate meeting,appointmentand travel
arrangements.
 Manage the day to day communications including liasing with internal and external personnel, screening
telephone calls and managing mail (including e-mail) and responding appropriately.
 To maintain a systematic filing system and safe keeping ofimportantdocuments.
 Liaise with external parties such as answering calls,taking messages,screening phone calls and furnishing
information where possible.
 Translation ofdocumentation or letters.
 To follow-up on the renewal of insurance for companycars and cranes for the office and project
 To follow-up on the work permitvisa for the expatriates
 Arrange payment for utilities bills,filing all the receipts, prepare the quotations & invoices, follow-up overdue
paymentfrom the suppliers, call supplier to collect cheques etc.
 Responsible and coordinate for companylunch/dinner & staff refreshment.
 Prepare for staff EPF, SOCSO and TAX.
 To supportand assistin all recruitmentprocess.
 Responsible for the office cleanliness,office stationarysupplyand operating equipmentie. photocopier,printer,
toner, water dispenser,etc.
 Assist to monitor condominium/office housekeeping, the cleanliness and tidiness of the condominium/office
area at all time to ensure a conducive environment.
Reason for leaving: Looking for better career opportunities
Jan 2013 - Dec2013
Office Administrator
Tadika Sinar Bintang Ceria, Kuala Lumpur
 Plan and guide children in activities in the Kindies
 To examine the learning materials and tools and ensure thatthere are appropriate and useable.
 To plan and forecastchildren’s progress •To mark and record worksheets
 Pick and pack worksheets for next class days
 Attend to parents enquiries • Liaise with governmentbodies,suppliers,logistics,etc..
 Assisting the principal in the Kindies admin work
 Doing monthlylesson plan
 Helping outin the kindies deco
 Helping outin Kindies Sports day& Kindies Concert
Reason for leaving: ContractBasis
Apr 2012 - Oct 2012
Secretary
Maphilindo International Sdn Bhd, Kuala Lumpur
Responsibilities:-
• Provide full secretary and administrative support.
• Maintaining an accurate and updated filing system.
• To prepare and manage correspondence,reports and documents
• To organize and coordinate meetings,travel arrangements
• Assigned responsible for typing, filing,handle incoming and outgoing mails and answering telephone calls.
Reason for leaving: ContractBasis
2011 - 2012
Technical Writer
Skali Community Engagement Sdn Bhd, Kuala Lumpur
Responsibilities:-
• Involved in the whole Technical Documentation departmentoperations and activities.
• Involved in establishing Technical Documentation Capabilities as well as attached to specific projects to ensure the
correctness and completeness ofthe documentation.Responsible to be involved in any ad-hoc documentation
activities as requested.
• To acquire new knowledge in the area of Technical Documentation..
• Provide summaryreportof the activities.
• To understand departmental processes,writing new processes and documentation,projectfollow ups,content
research,writing content,and using ContentManagementSystem (CMS).
• Develop strong relationships with other team members and sharing the knowledge to build the team’s capabilities.
Reason for leaving: ContractBasis
Jan 2009 - Dec 2010
Assistant Teacher cum Admin Support
Tadika Sinar Bintang Ceria, Shah Alam, Selangor
Responsibilities:-
 To plan and guide children in activities in the centre.
 To examine the learning materials and tools and ensure thatthere are appropriate and useable.
 To plan and forecastchildren's progress.
 To mark and record worksheets.Pick and pack worksheets for next class days.
 Attend to parents enquiries.
 Liaise with governmentbodies,suppliers,logistics,etc...
Jan 1998 - Dec 2008
Secretary
Teguh Supplies & Services Sdn Bhd, Kuala Lumpur
Responsibilities:-
 Delivered administrative functions such as: attending to correspondences, maintaining the filing system,
answering phone calls,facilitating the sending and receiptoffax, e-mails,and courier.
 Performed other administrative duties like noting minutes of meeting, compiling report from all head of
departments,following-up sales enquiries/quotations and getting quotations from supplier.
 Made accommodation and travelling arrangements.Assisted the projectteam in biddingproposal preparation
on the technical and commercial aspects,following-up on paymentprogress,billing and invoices.
 Liaised with freight-forwarder for deliveries of goods at site/plant. Work closely with all the departments to
achieve greater operational efficiencyand facillitate effective communication to and from Directors.
 To organize, plan and perform any other ad-hoc tasks and when required.
Reason for leaving: Companymove to Port Klang.
Jan 1995 - Dec 1997
Secretary
Crystal Aim Sdn Bhd, Kuala Lumpur
Responsibilities:-
 Checked the contentin sale and purchase Agreements and update sales report.
 Handled private and confidential matters i.e. screening incoming telephone calls, sorting out incoming mail
and outgoing mail and liaise with external parties on companyrelated matters.
 Prepared minutes ofmeeting,interim payments,stage completion certificates.Liaised with bankers,solicitors
and purchasers with regards to sales & purchase.
 To prepare any correspondence documents which required byMarketing Manager.
 To maintain a systematic filing system for easy retrieval and safe keeping of importantdocuments.
Reason for leaving: Companymove to Nilai
Jun 1993 - Dec 1994
Secretary
Quantum Profile Sdn Bhd, Kuala Lumpur
Responsibilities:-
 Ensured thatall reports,correspondences and internal memorandum are prepared on time.
 Maintained filing records,documents,minutes ofmanagementand staffmeetings.
 Screened incoming calls and ensure all messages are promptly passed, organized appointments and work
schedule.
 Made accommodation and travelling arrangements.
 Liaised with clients,staffand friends of the firms on behalfof Chief Executive Officer and Manager.
Reason for leaving: Companyclose down
Jan 1991 - May 1993
Secretary
Mahkota College, Kuala Lumpur
Responsibilities:-
 Provide full secretaryand administrative support.
 Maintaining an accurate and updated filling system.
 To organize and coordinate meetings,travel arrangements
 To maintain schedules and calendars
 To arrange and confirm appointments
 To record minutes ofmeetings,follow-up on meetings and outstanding issues.
 To coordinate the flow of information both internallyand externally.
 Assigned responsible for typing, filing, handle incoming and outgoing mails and answering telephone calls.
Attended to visitors and inquiries from students and parents.
 Sent brochures to relevant parties.
 Updated the stationaryand pantry listevery month.
Reason for leaving: To further study
Education
Kolej YayasanMara
Certificate inCorporate Secretaryship
1998-1999
School of BusinessandProfessional Studies
DiplomainExecutive Secretaryship
1992-1993
BedfordGirls’ College
Certificate inPrivate Secretaryship
1989-1990
Other Skills
I seek to obtain a position in administration in organization that provides me with challenges and
opportunitiesforgrowth.
I am:-
 TrainedinBasic Call CenterCommunicationSkills&CustomerServiceSkills
 Good at oral andwrittencommunicationskills
 Excellentinthe use of time andresources
My strengthsinclude:-
 Highlyself-motivated
 goal-oriented
 results-oriented
 highlyorganized
 able to multitask
Training Attended
 Call Centre CertificationProgramconductedbyBostonwebAcademy,certifiedbythe London
Chamberof Commerce & Industry(LCCI).
 MicrosoftCertifiedTechnologySpecialistSharePoint@2010,Configurationand
 MicrosoftCertifiedTechnologySpecialist(MCTS) conductedbySkali CommunityEngagement
SdnBhd.
Personal Information
Date of Birth:July16, 1972
Age:42
Sex:Female
Height:157 cm
Weight:57kg
Marital Status:Single
Nationality:Malaysian
Health:Excellent

CV-NORA

  • 1.
    Norashikin Abd Rahim 28Jalan14/23B Danau Kota Setapak 53300 KualaLumpur H/P: 012 3692772 E-mail:[email protected] Professional Experience Jan 2014 – Till do date Secretary SB Canall CNE Sdn Bhd, Kuala Lumpur Request the quotation from supplier and sub contractor for bids the project. The projects are as follows: 1)Track 3A Coal Fired Power Plant Seri Manjung, Perak 2)Track 3B Coal Fired Power Plant Jimah, Port Dickson 3)Track 4A Combined Cycle Power Plant, Pasir Gudang, Johor.  To provide secretarial and administrative supportto Operation Director and Senior Manager.  To manage Operation Director and Senior Manager calendar,to coordinate meeting,appointmentand travel arrangements.  Manage the day to day communications including liasing with internal and external personnel, screening telephone calls and managing mail (including e-mail) and responding appropriately.  To maintain a systematic filing system and safe keeping ofimportantdocuments.  Liaise with external parties such as answering calls,taking messages,screening phone calls and furnishing information where possible.  Translation ofdocumentation or letters.  To follow-up on the renewal of insurance for companycars and cranes for the office and project  To follow-up on the work permitvisa for the expatriates  Arrange payment for utilities bills,filing all the receipts, prepare the quotations & invoices, follow-up overdue paymentfrom the suppliers, call supplier to collect cheques etc.  Responsible and coordinate for companylunch/dinner & staff refreshment.  Prepare for staff EPF, SOCSO and TAX.  To supportand assistin all recruitmentprocess.  Responsible for the office cleanliness,office stationarysupplyand operating equipmentie. photocopier,printer, toner, water dispenser,etc.  Assist to monitor condominium/office housekeeping, the cleanliness and tidiness of the condominium/office area at all time to ensure a conducive environment. Reason for leaving: Looking for better career opportunities
  • 2.
    Jan 2013 -Dec2013 Office Administrator Tadika Sinar Bintang Ceria, Kuala Lumpur  Plan and guide children in activities in the Kindies  To examine the learning materials and tools and ensure thatthere are appropriate and useable.  To plan and forecastchildren’s progress •To mark and record worksheets  Pick and pack worksheets for next class days  Attend to parents enquiries • Liaise with governmentbodies,suppliers,logistics,etc..  Assisting the principal in the Kindies admin work  Doing monthlylesson plan  Helping outin the kindies deco  Helping outin Kindies Sports day& Kindies Concert Reason for leaving: ContractBasis Apr 2012 - Oct 2012 Secretary Maphilindo International Sdn Bhd, Kuala Lumpur Responsibilities:- • Provide full secretary and administrative support. • Maintaining an accurate and updated filing system. • To prepare and manage correspondence,reports and documents • To organize and coordinate meetings,travel arrangements • Assigned responsible for typing, filing,handle incoming and outgoing mails and answering telephone calls. Reason for leaving: ContractBasis 2011 - 2012 Technical Writer Skali Community Engagement Sdn Bhd, Kuala Lumpur Responsibilities:- • Involved in the whole Technical Documentation departmentoperations and activities. • Involved in establishing Technical Documentation Capabilities as well as attached to specific projects to ensure the correctness and completeness ofthe documentation.Responsible to be involved in any ad-hoc documentation activities as requested. • To acquire new knowledge in the area of Technical Documentation.. • Provide summaryreportof the activities. • To understand departmental processes,writing new processes and documentation,projectfollow ups,content research,writing content,and using ContentManagementSystem (CMS). • Develop strong relationships with other team members and sharing the knowledge to build the team’s capabilities. Reason for leaving: ContractBasis
  • 3.
    Jan 2009 -Dec 2010 Assistant Teacher cum Admin Support Tadika Sinar Bintang Ceria, Shah Alam, Selangor Responsibilities:-  To plan and guide children in activities in the centre.  To examine the learning materials and tools and ensure thatthere are appropriate and useable.  To plan and forecastchildren's progress.  To mark and record worksheets.Pick and pack worksheets for next class days.  Attend to parents enquiries.  Liaise with governmentbodies,suppliers,logistics,etc... Jan 1998 - Dec 2008 Secretary Teguh Supplies & Services Sdn Bhd, Kuala Lumpur Responsibilities:-  Delivered administrative functions such as: attending to correspondences, maintaining the filing system, answering phone calls,facilitating the sending and receiptoffax, e-mails,and courier.  Performed other administrative duties like noting minutes of meeting, compiling report from all head of departments,following-up sales enquiries/quotations and getting quotations from supplier.  Made accommodation and travelling arrangements.Assisted the projectteam in biddingproposal preparation on the technical and commercial aspects,following-up on paymentprogress,billing and invoices.  Liaised with freight-forwarder for deliveries of goods at site/plant. Work closely with all the departments to achieve greater operational efficiencyand facillitate effective communication to and from Directors.  To organize, plan and perform any other ad-hoc tasks and when required. Reason for leaving: Companymove to Port Klang. Jan 1995 - Dec 1997 Secretary Crystal Aim Sdn Bhd, Kuala Lumpur Responsibilities:-  Checked the contentin sale and purchase Agreements and update sales report.  Handled private and confidential matters i.e. screening incoming telephone calls, sorting out incoming mail and outgoing mail and liaise with external parties on companyrelated matters.  Prepared minutes ofmeeting,interim payments,stage completion certificates.Liaised with bankers,solicitors and purchasers with regards to sales & purchase.  To prepare any correspondence documents which required byMarketing Manager.  To maintain a systematic filing system for easy retrieval and safe keeping of importantdocuments. Reason for leaving: Companymove to Nilai
  • 4.
    Jun 1993 -Dec 1994 Secretary Quantum Profile Sdn Bhd, Kuala Lumpur Responsibilities:-  Ensured thatall reports,correspondences and internal memorandum are prepared on time.  Maintained filing records,documents,minutes ofmanagementand staffmeetings.  Screened incoming calls and ensure all messages are promptly passed, organized appointments and work schedule.  Made accommodation and travelling arrangements.  Liaised with clients,staffand friends of the firms on behalfof Chief Executive Officer and Manager. Reason for leaving: Companyclose down Jan 1991 - May 1993 Secretary Mahkota College, Kuala Lumpur Responsibilities:-  Provide full secretaryand administrative support.  Maintaining an accurate and updated filling system.  To organize and coordinate meetings,travel arrangements  To maintain schedules and calendars  To arrange and confirm appointments  To record minutes ofmeetings,follow-up on meetings and outstanding issues.  To coordinate the flow of information both internallyand externally.  Assigned responsible for typing, filing, handle incoming and outgoing mails and answering telephone calls. Attended to visitors and inquiries from students and parents.  Sent brochures to relevant parties.  Updated the stationaryand pantry listevery month. Reason for leaving: To further study
  • 5.
    Education Kolej YayasanMara Certificate inCorporateSecretaryship 1998-1999 School of BusinessandProfessional Studies DiplomainExecutive Secretaryship 1992-1993 BedfordGirls’ College Certificate inPrivate Secretaryship 1989-1990 Other Skills I seek to obtain a position in administration in organization that provides me with challenges and opportunitiesforgrowth. I am:-  TrainedinBasic Call CenterCommunicationSkills&CustomerServiceSkills  Good at oral andwrittencommunicationskills  Excellentinthe use of time andresources My strengthsinclude:-  Highlyself-motivated  goal-oriented  results-oriented  highlyorganized  able to multitask Training Attended  Call Centre CertificationProgramconductedbyBostonwebAcademy,certifiedbythe London Chamberof Commerce & Industry(LCCI).  MicrosoftCertifiedTechnologySpecialistSharePoint@2010,Configurationand  MicrosoftCertifiedTechnologySpecialist(MCTS) conductedbySkali CommunityEngagement SdnBhd.
  • 6.
    Personal Information Date ofBirth:July16, 1972 Age:42 Sex:Female Height:157 cm Weight:57kg Marital Status:Single Nationality:Malaysian Health:Excellent