daniel hockenbury

daniel hockenbury

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  DANIEL HOCKENBURY [email protected] /814-571-1593 HEALTHCARE IT PROFESSIONAL Experience, dynamic, and motivated Healthcare IT Professional with a solid background in industry specific software, network administration, and collaborative team building seeking to better streamline core operations. Skilled leadership and team building in a high pressure and fast paced setting. Strong knowledge of business guidelines and regulations with successful experience managing processes and procedures with a keen attention to detail. Focused and driven with a contagious attitude. Responsible self-starter, determined, and loyal, seeking to showcase skill-set and supervision experience. Show commitment to ongoing professional and technical development; by way of online courses and other means. Ability to multitask, meet deadlines set by administration. AREAS OF EXPERTISE  Software Applications  Relationship Building  Problem Resolution  Network Administration  Project Management  Training and Mentoring  Team Collaboration  Testing / Administration  Leadership/Team Building  Policies / Procedures  Documentation Management  Effective Communications PROFESSIONAL EXPERIENCE 2011 - Present: MOUNT NITTANY PHYSICIAN GROUP, State College, PA Applications Specialist II  Specialize in Allscripts Enterprise version 11.4.1HF15 systems administration  Successfully manage projects surrounding HL7 interfaces, auto-registration, and Clearwave check-in Kiosks for business locations  Utilize SQL, Excel, and EDGE to run complex reports and manipulate data to create dashboards for ease of usability for administration and staff  Develop and implement Allscripts Enterprise electronic health records for a physicians group of 100+ providers  Provide first class customer and client service including correspondence with providers, nurses, and health care administration  Setup and support the network infrastructure, password reset as well as PC troubleshooting and repair  Ensure solid vendor management in an effort to uncover new solutions to issues  Implement Dragon 360 V12 Network edition and Fluency by MModal to 85+ providers as well as management of provider voice profiles and accounts 2006- 2011: OLYMPUS NDT, State College, PA Manufacturing Technician  Engraved and certified final tests for all Industrial Phased Array Ultrasound Transducers  Collaborated with engineering and production teams to evaluate and discuss solutions for discrepant materials  Effectively streamlined Phased Array Transducer production lines utilizing LEAN Manufacturing  Provide first rate customer and client service in a professional and courteous manner 2002 - 2006: KINTEK CORPORATION, Clarence, PA Manufacturing Technician  Provided exclusive support with regard to software and hardware issues on various types of computers and programs  Responsible for ensuring effective machining, assembly, and performing repairs to Transient State Kinetic Analysis Instruments  Ensured reconciliation and resolution for software and hardware issues for various types of software programs
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  DANIEL HOCKENBURY [email protected] /814-571-1593 EDUCATION / ACHIEVEMENTS Diploma, Network Administration, Vista College Certificate, Information Sciences and Technology, Penn State University Certificate, Business Administration, Penn State University Online Course, SQL Level 2, New Horizon Udemy Online Course, Java Script IT SKILLS/Classes: A+ Certification / CompTIA Network + / Allscripts Enterprise / Windows Server 2008 Network Infrastructure Configuration / CompTIA Security / HTML / Dragon Nuance Medical Edition / SQL Database Design / Fluency Direct from MModal/ASP.NET/Java Script