Making Data Science
Part of Your Product
Development Toolkit
Cherry Ignacio, Senior Product Manager, Capacity
Julie Chang, Data Scientist, Capacity
February 11, 2020
Agenda
About Us
Product Manager Toolkit Overview
Data-driven Decision-making and the Product Mindset
Common Methods for Product Decision-making
Summary and Case Study
Questions and Discussion
About us
The Product Manager’s Toolkit
Iterative Decision Making
Data and the Product Mindset
Should I build a skateboard? Should I turn the skateboard into a scooter?
Data science can help product managers decide
Common Methods for
Product
Decision-making
A/B Testing - the Tried and True
Multivariate Testing
User Behavior Tracking
Machine Learning Products
Define model
requirements
Compare
against
alternative
solutions
Define use
case/problem
Design UX for
ML model
results
Other Common Metrics
Any others in your jobs?
User Activity:
Active users
(DAU/MAU), # of
transactions, new
users
Finance: Annual
Recurring
Revenue, Annual
Contract Value,
Total Contract
Value
Operational:
System response
time, model run
time, load/render
time.
“ What if I don’t have much
quantitative data?
A Perennial Problem
Summary
How data scientists can impact
product development
Help choose the
right methods for
testing hypotheses
Convey the right
interpretation of
results
Communicate
any limitations or
pitfalls
Deliver insights &
recommendations
for products
How product managers can build an
effective relationship with data teams
Understand data
team structures
and roles for right
points of
communication
Generate a clear
problem
definition to solve
and/or
hypothesis to test
Understand
common data
analysis methods
As with all teams,
communicate
early and often!
Case Study:
The Bioinformatics
“skateboard” that sells
Questions?
Experiences You’d like
to Share?
Resources

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