Enterprise Mobility Management II: BYOD Tips, Tricks and Techniques

BYOD
Tips, Tricks and Techniques
Jonathan Foulkes
VP of Mobile Product Management
Copyright ©2014 Kaseya 1

The information in this presentation is confidential and proprietary to Kaseya and may
not be disclosed or distributed without the prior written permission of Kaseya. This
document, and any related presentation, as well as Kaseya's strategy, possible future
developments, products, platforms, directions and/or functionality are all subject to
change without notice at Kaseya’s sole discretion. The information in this document
does not constitute a commitment, contract, promise or legal obligation to deliver any
material, code or functionality. This document is provided without warranty of any
kind, either express or implied, including but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, and non-infringement. This document
is for informational purposes only and may not be incorporated into a contract.
All forward-looking statements, including those set forth in this presentation, are
subject to various assumptions, risks and uncertainties that could cause actual results
to differ materially from projections. Readers are cautioned not to place undue
reliance on such forward-looking statements, and specifically, not to rely upon such in
making purchasing decisions.

What BYOD Customers Want
1. Secure access to corporate data on personally
owned devices
2. Segregate personal from business
3. Minimize inconvenience to the user
4. Easy to deploy and centrally manage

The Answer - Containerization

BYOD Recap
 Add-on enabling secure mobile access to
enterprise resources
 Secure containers
 On-prem Gateway & Cloud Services
Browser Docs Mail

BYOD Elements

What can you do with it?
 Connect to Exchange servers
 Leverage behind firewall
resources
– SharePoint
– Document shares
– Business web apps
 Create your own mobile-
optimized web apps

DEMO

Tips
 Start Simple
– Publish a couple of web resources
– Get one doc source up
 For mail, configure native, then transcribe
 Use AD integration to:
– Simplify setup
– Single-Sign-On to back-end systems with NTLM

How do customers use it?
 Large Software ISV
– Corporate email on BYOD devices
– Sales team access to internal CRM
• Created mobile optimized views for high-value
workflows
– IT access to intranet monitoring consoles
– Document Access

Tricks
 Secure access to cloud services
– Ensure total security by adding site entries for
critical cloud apps
– Handle locked-down apps by adding to proxy list
• Certain cloud apps limit access from known IP’s
• Common in finance and healthcare
• Even if URL is publicly resolvable, mobiles will tunnel
the requests if domain is in proxy list

 Medium Financial Services (~700 empl.)
– Corporate email on BYOD devices
– Account managers in field capture forms
• Mobile optimized, incl. signature capture
– Tunnel several services that are locked to its IP
– Document Access
– Intranet Access

Mobile Optimized App

Techniques for Apps
 Basic: use existing web apps and deal with it
 Improved: Optimize the CSS for mobile
 Front-end: new custom web app just for
mobile
 Hybrid App: HTML5-based hosted app that
can still access native capabilities
 Native App: New custom native apps(s)

Hybrid Apps
 Built using HTML5/Javascript
 Deployed to central servers on intranet
 Leverage PhoneGap API’s for Native Access
 Hosted by Secure Browser
– All PhoneGap APIs exposed + BarCode scanner
– Secure Local Storage APIs
 No builds, no software distribution hassles

 Small Drug Screening lab
– Must be HIPAA compliant
– Deployed on BYOD devices in remote clinics
– Image capture & barcode printing
– Centralized updates a must
– Custom Hybrid App hosted by Secure Browser
– Talks to mid-tier relayed by Gateway

Clinical Data Capture

Summary
 Don’t wait, get started with BYOD, it’s easy
 Make corporate data accessible
 Grow into advanced mobile solutions

Questions and Answers
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Enterprise Mobility Management II: BYOD Tips, Tricks and Techniques

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