Design for Emergence – Enabling Stakeholder Liminal Transitions and Innovation Value Pivoting through Complex Systemic Transformations
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This document introduces an approach called "Design for Emergence" to enable sustainable innovation within complex systemic transformations. It provides three modalities - Design for Adoption to help people embark on innovation journeys, Design for Resilience to maintain energy and build resilience, and Design for Transience to reposition shifting value perceptions. Each modality targets a specific phase and provides tools to implement concepts across scales and contexts. The goal is to drive desirable outcomes while supporting transformational journeys.
Design for Emergence – Enabling Stakeholder Liminal Transitions and Innovation Value Pivoting through Complex Systemic Transformations
- 1. Design for Emergence Enabling Stakeholder Liminal Transitions and Innovation Value Pivoting through Complex Systemic Transformations [email protected] [email protected] RSD7 | OCT 2018 Copyright Chaordic Design 2018
- 2. 1.1 CHALLENGE How might we emerge sustainable innovation value within complex systemic transformations? Copyright Chaordic Design 2018
- 3. 1.2 CHALLENGE Innovation & Emergence Copyright Chaordic Design 2018 Innovation: • involves combination and recombination of information / knowledge – and is an emergent process (Cooke, 2013) • implies multiple interpretations of ‘value’ • Emerging innovation in a sustainable manner: • engages with diverse communities, organizations & markets • leverages iterative learning processes (Harkema, 2003) • occurs within complex–adaptive systems (Carlisle & McMillan, 2006) • involves collaboration within multi–stakeholder environments (Sørensen & Torfing, 2011) • entails value co–creation (Romero & Molina, 2011)
- 4. 1.3 CHALLENGE Innovation & Emergence Challenges Copyright Chaordic Design 2018 Emerging sustainable innovation value implies: • Increased complexity in cross–industry settings • Similar challenges in stakeholder adoption in various domains: • natural resource management practices (Shiferaw, Okello, & Reddy, 2009) • healthcare organizations (Cresswell & Sheikh, 2013) • policy environments (Douthwaite, Keatinge, & Park, 2001) • Complexified team climate influencing performance (González Romá et al., 2009) • Uneven factors in multi–dimensional innovation adoption (Pichlak, 2016)
- 5. 1.4 CHALLENGE since innovation inherently involves people… might we consider – human psycho-social experiences of ‘transition’ as integral to an innovation process – when designing for emergence Copyright Chaordic Design 2018 KEY INSIGHTS
- 6. 2.1 APPROACH Innovation Process: Design for Emergence Copyright Chaordic Design 2018 • A practical, applied meta-design modality intended for multidisciplinary teams / practitioners • Enables cohesive innovation design and increased resilience across: • systemic scales (Bergström & Dekker, 2014) • human psycho-social contexts (Matin & Taylor, 2015) • social support systems (Sippel et al., 2015; Almedom, 2015) • Introduces tools and methods, to: • build social coherence (Antonovsky, 1987; Keyes 1998) • engage at systemic scales / levels of analysis (Marr, 1982) • ease stressors within ‘liminal spaces’ (Van Gennep, 1906; Turner, 1987) • Key goals are to drive desirable future outcomes – while enabling individual, organizational & communal transformational journeys
- 7. 2.2 APPROACH Innovation Process: Emerging New Value Copyright Chaordic Design 2018 • Design for Emergence contains three key modalities: • Design for Adoption: helps people ‘embark on an innovation journey’ • Design for Resilience: maintains energy / builds resilience on the journey • Design for Transience: re-positions shifting perceptions of ‘new value’ • Each modality: • Targets a specific phase of an emergent design process • Provides practical tools to implement design concepts • Can be used in diverse, complex innovation environments • Enables multi-stakeholder collaboration to achieve cross-scale impacts
- 8. 2.3 APPROACH Innovation Process: Design for Adoption Copyright Chaordic Design 2018 • To enable intrinsic participation of key stakeholders, we: • leverage co-design methods: posited as essential for the successful initiatives, as in co–innovation (Lee, Olson, & Trimi, 2012) • re-frame ‘issues’ as polarities & dialectics: to enable deeper understanding + offer options in complexity-based environments • align with personal goals / objectives: leverage motivational theory to support both initial and ongoing stakeholder engagement (Pink, 2009)
- 9. 2.4 APPROACH Copyright Chaordic Design 2018 autonomy, mastery, purpose polarities, dialectics co-design methods buildfor shift
- 10. 2.5 APPROACH Innovation Process: Design for Resilience Copyright Chaordic Design 2018 • To maintain energy throughout the implementation phase of an innovation initiative, we: • map systemic impacts through ecosystemic levels: to enhance resilience of teams, organizations & communities • manage liminal journeys: using anthropological ‘liminal transition’ approaches (Van Gennep, 1906; Turner, 1987) • leverage ‘Sense of Coherence’ (SoC): to build psycho-social resilience in transformational events (Antonovsky, 1987; Keyes 1998)
- 11. 2.6 APPROACH Copyright Chaordic Design 2018 liminal rites of passage: separation, transition, incorporation SoC: comprehensibility, manageability, meaningfulness multi-scale ecosystemic impacts create affect
- 12. 2.7 APPROACH Innovation Process: Design for Transience Copyright Chaordic Design 2018 • Near completion of an innovation initiative, changes in underlying value perceptions act as a stressor (Cullen, Edwards, Casper, & Gue, 2014) • To re–imagine new value propositions within the ecosystem, we: • build awareness of shifts in value-perceptions: by leveraging the ‘three horizons’ foresight method to outline value transitions (Curry & Hodgson, 2008) • Explore evolution of value perceptions from the experienced present to a perceived / anticipated future • map ecosystemic value-changes: outline relational changes in value through the systemic levels of analysis (Marr & Poggio, 1982)
- 13. 2.8 APPROACH Copyright Chaordic Design 2018 ‘individual’ perceptions of value value shifts across ‘three horizons’ landscape multi-scale ecosystemic value-changes create affect
- 14. 3.1 PURPOSE Design for Emergence: Summary Copyright Chaordic Design 2018 Enable innovation methods with an effective framework & practical tools when designing for emergence, and: 1) Articulate value propositions in a way that enhances collaborative potential 2) Create intrinsic resilience with key stakeholders, customers & communities 3) Pivot value perceptions in market changes & complex ecosystemic transformations …to empower emergent innovation!
- 15. Thank You We welcome your questions and comments: [email protected] [email protected] RSD7 | OCT. 2018 Copyright Chaordic Design 2018