*ACTIVE SECRET SECURITY CLEARANCE*
Diana M. Gonzalez Program Mgmt. Support Specialist
Mobile: 321-313-8888
Email: diana10_gonzalez@knights.ucf.edu
LinkedIn profile with direct recommendations:
https://www.linkedin.com/pub/diana-gonzalez/51/44b/84
References
Jim Taylor, 540-907-6201 AECOM
Technical Program Manager CEOs Support Team
Dwight Hall, 321-800-5477 AECOM
Program Manager Competency Lead
Ivan Auzenne,850-748-1622 Innovative Reasoning, Inc.
Assistant Project Manager GTSS
Country of citizenship: United States of America
Languages: Primary – English (Fluent)
Secondary – Spanish (Fluent)
Passport: Yes – Valid
Clearance: SECRET (ACTIVE)
Job Type: Permanent
Work Schedule: Full Time
PROFESSIONAL SUMMARY:
Mrs. Diana M. Gonzalez has over 10 years combined civilian and Government experience in Administrative Support
which includes Office Management, Human Resources (Payroll), TravelCoordination, Accounts Receivable/Accounts
Payable (AR/AP). Diana continues performing a wide variety of administrative and clerical duties with positive results
developing a solid background in supporting the Corporate Office.
EDUCATION:
 Valencia College
Associate of Arts Degree – GeneralStudies 2008
 University ofCentral Florida
Bachelors of Science - Interpersonal Organizational Communications (31 credits)
 Seminole State College
Bachelor of Science - Business and Information Management, (3 credits)
 United States Marine Corps Marine Corps Systems Command (Online)
Marine Corps Records Management,2014
MCB Quantico Operation Security (OPSEC),2014
Violence Prevention Program Awareness,2014
USMC Personally Identifiable Information (PII), 2014
DOD Cyber Awareness,2014
Combating Trafficking In Persons (CTIP),2014
 US Naval Education and Training Command (Online)
Managing Your Risk, 2014
CLEARANCE:
DOD SECRET - ACTIVE (June 2013)
SKILLS AND CORE COMPETENCIES:
Expert Skills:
Bi-lingual-English/Spanish Front Desk Operations/Security control
TravelCoordination Process Expense Reports
Intermediate Skills:
Adobe Acrobat XStandard Event Management
Microsoft Excel2013 Review/cross reference financialdata for accuracy
Microsoft PowerPoint 2013 Calendar Management
Microsoft Word 2013 Records Management
KRONOS Pay RollSoftware Human Resource implementation//Pay Roll
USMC PM TRASYS SHARE POINT AED/CPR Certified
Strong Analytical skills P-Card Administrator
PROFESSIONAL EXPERIENCE:
AECOM (Heritage URS) May 2013 - Present
Program Management Support Specialist
Defense Services
PMTRASYS CEOss Supt Team
2603 Discovery Drive
Orlando, FL. 32826
Hours a week 40+
Assisting the Technical Program Manager CEOs Support Team under the Program Manager for Training Systems (PM
TRASYS) in all offsite contractors’ office operations with extensive involvement in travel coordination, human resource
liaison and tracking all deliverables, invoices and payments to vendors, as well as coordinate personnel actions with
civilian human resources representative; provide administrative support using multiple computer software programs (e.g.
Microsoft Word, Excel, PowerPoint, Outlook, etc.); organize and maintain electronic files, requisition and distribute
office supplies; automated time and attendance reporting; oversea and complete special projects and other administrative
duties as assigned.
Responsible for but not limited to:
 Daily review of/and data entry for cost/expense reports.
 Managing invoices and monitoring financial transactions.
 Accounts Payable – reconcile invoices for HQ’s office
 Assist in arranging and preparing travel request for the managers and employees.
 Prepare meeting minutes and other correspondence for various project teams.
 Create and assist in preparation of reports, excelspreadsheets,and PowerPoint presentations.
 Manage the supplies and furnishing needs of the office and correspond with corporate support
 Maintain appointment schedules and calendars; arrange conference/meetings; assists in agenda preparation.
 Oversee and maintain front desk reception area.
 Greet and sign-in customers/visitors according to security measures, provide visitor procedure briefings as
required, and provide the appropriate badges to employees, contractors, vendors, maintenance workers, affiliates,
and other visitors.
Bridges ofAmerica May 2011 – March 2013
Executive Administrative Assistant
2001 Mercy Drive
Orlando, FL. 32808
Hours a week 40+
Provided a variety of administrative responsibilities on behalf of the Deputy Director including but not limited to:
managing and coordinating the calendar; screening request for appointments and handling matters within the protocol of
responsibility or referring matters not requiring the Deputy Director's attention for appropriate handling by other
organizational officials; arranging appropriate support for meetings, conferences,and other events; coordinating with
other office staff for clerical/administrative support required by the office; and reviewing incoming mail, assigning
priorities, and composing replies for routine correspondence.
Additional daily/weekly task involved the following:
 P-Card (Purchasing) Administrator - manage Corporate P-Card program; help clients reconcile their accounts and
ensure all the expense reports are submitted on time; provide training to the new card members.
 Accounts Payable - Oversee Corporate Non-Purchase Order payment requests
 Compiled materials to be typed, following written or oral instruction. Independently responded to letters,
composed, prepared correspondence reports and other complex documents, as directed.
 Coordinated and arranged meetings, prepared agenda, reserve and prepare facilities
 Maintained appointment schedules and calendars; made travel arrangements; assists in arranging
 conference/meetings and calls; assisted in agenda preparation, gathered information, and contacts.
 Ordered office supplies, for all eight site locations monitoring invoices and confirmation of payment
 Provided reception and processed all incoming and outgoing mail and correspondence.
 Assisted in arranging special projects and events for the CEO.
Central Florida Investments,Inc. June 2005 – Sept. 2010
Executive Administrative & HR Assistant
West Gate Resorts
Corporate Headquarters
5601 Windhover Drive
Orlando, FL. 32819
Hours a week 40+
Executive Administration Duties:
Reviewed outgoing documents for procedural and grammatical accuracy and for conformance with organization policies
and practices. Independently recognized the need for and gather data needed to satisfy unique travel requirements; used
initiative to locate data that are not readily available and/or are derived by assimilating information from several
resources. Prepared and submitted travel vouchers for the supervisor and staff as needed.
Created and maintained files and records; processed documents related to organizational transactions; prepared
correspondence,spreadsheets,and other documents; and handled all clerical details on behalf of the supervisor. Draft
routine correspondence and meeting agendas for supervisory review and finalize content. Take, transcribe and distribute
notes from organizational meetings. Assisted with screening incoming correspondence,segregate and route to supervisors
and/or other appropriate individuals for action or reply.
Made all necessary arrangements for meetings and/or conferences such as securing space,time, and preparing needed
materials. Notified meeting participants and provides supporting documents and related information pertinent to the topic
to be discussed. Followed-up with organizational supervisors about commitments made and the status of actions identified
at meetings or conferences.
Human Resource Assistant:
Perform pre-employment unit (PEU) processing to onboard new hires. Initiating tracking of all new hires, terminations, or
employee changes related to payroll into the payroll software system KRONOS.
Coordinating with managers and budget personnel to assure proper coding when making payroll adjustments.
Served as the resident expert on all pay administration questions, as the liaison with the HQ’s payroll office to resolve any
problems relating to pay and leave.
Communicate with new hires regarding security processing and building access requirements.
Maintain records and documents necessary for implementation of benefits and update records of employee’s as needed,
answer routine questions about new hire process. Provide clerical, technical and administrative support to Human
Resources Supervisor with the following additional task:
 Serve as primary point of contact for external inquiries
 Maintain customer service e-mail inbox and telephone line.
 Answer routine questions and provide support in English/Spanish language to US Citizenship and Immigration
Services applicants as needed.
 Serve as point of contact for new hire orientation.
 Scanning, filing, copying, and sending email to applicants as instructed.
Supporting Documents and certifications are all available upon request.

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DGonzalez_Resume_October 2015

  • 1. *ACTIVE SECRET SECURITY CLEARANCE* Diana M. Gonzalez Program Mgmt. Support Specialist Mobile: 321-313-8888 Email: [email protected] LinkedIn profile with direct recommendations: https://www.linkedin.com/pub/diana-gonzalez/51/44b/84 References Jim Taylor, 540-907-6201 AECOM Technical Program Manager CEOs Support Team Dwight Hall, 321-800-5477 AECOM Program Manager Competency Lead Ivan Auzenne,850-748-1622 Innovative Reasoning, Inc. Assistant Project Manager GTSS Country of citizenship: United States of America Languages: Primary – English (Fluent) Secondary – Spanish (Fluent) Passport: Yes – Valid Clearance: SECRET (ACTIVE) Job Type: Permanent Work Schedule: Full Time PROFESSIONAL SUMMARY: Mrs. Diana M. Gonzalez has over 10 years combined civilian and Government experience in Administrative Support which includes Office Management, Human Resources (Payroll), TravelCoordination, Accounts Receivable/Accounts Payable (AR/AP). Diana continues performing a wide variety of administrative and clerical duties with positive results developing a solid background in supporting the Corporate Office. EDUCATION:  Valencia College Associate of Arts Degree – GeneralStudies 2008  University ofCentral Florida Bachelors of Science - Interpersonal Organizational Communications (31 credits)  Seminole State College Bachelor of Science - Business and Information Management, (3 credits)  United States Marine Corps Marine Corps Systems Command (Online) Marine Corps Records Management,2014 MCB Quantico Operation Security (OPSEC),2014 Violence Prevention Program Awareness,2014 USMC Personally Identifiable Information (PII), 2014 DOD Cyber Awareness,2014 Combating Trafficking In Persons (CTIP),2014  US Naval Education and Training Command (Online) Managing Your Risk, 2014
  • 2. CLEARANCE: DOD SECRET - ACTIVE (June 2013) SKILLS AND CORE COMPETENCIES: Expert Skills: Bi-lingual-English/Spanish Front Desk Operations/Security control TravelCoordination Process Expense Reports Intermediate Skills: Adobe Acrobat XStandard Event Management Microsoft Excel2013 Review/cross reference financialdata for accuracy Microsoft PowerPoint 2013 Calendar Management Microsoft Word 2013 Records Management KRONOS Pay RollSoftware Human Resource implementation//Pay Roll USMC PM TRASYS SHARE POINT AED/CPR Certified Strong Analytical skills P-Card Administrator PROFESSIONAL EXPERIENCE: AECOM (Heritage URS) May 2013 - Present Program Management Support Specialist Defense Services PMTRASYS CEOss Supt Team 2603 Discovery Drive Orlando, FL. 32826 Hours a week 40+ Assisting the Technical Program Manager CEOs Support Team under the Program Manager for Training Systems (PM TRASYS) in all offsite contractors’ office operations with extensive involvement in travel coordination, human resource liaison and tracking all deliverables, invoices and payments to vendors, as well as coordinate personnel actions with civilian human resources representative; provide administrative support using multiple computer software programs (e.g. Microsoft Word, Excel, PowerPoint, Outlook, etc.); organize and maintain electronic files, requisition and distribute office supplies; automated time and attendance reporting; oversea and complete special projects and other administrative duties as assigned. Responsible for but not limited to:  Daily review of/and data entry for cost/expense reports.  Managing invoices and monitoring financial transactions.  Accounts Payable – reconcile invoices for HQ’s office  Assist in arranging and preparing travel request for the managers and employees.  Prepare meeting minutes and other correspondence for various project teams.  Create and assist in preparation of reports, excelspreadsheets,and PowerPoint presentations.  Manage the supplies and furnishing needs of the office and correspond with corporate support  Maintain appointment schedules and calendars; arrange conference/meetings; assists in agenda preparation.  Oversee and maintain front desk reception area.  Greet and sign-in customers/visitors according to security measures, provide visitor procedure briefings as required, and provide the appropriate badges to employees, contractors, vendors, maintenance workers, affiliates, and other visitors.
  • 3. Bridges ofAmerica May 2011 – March 2013 Executive Administrative Assistant 2001 Mercy Drive Orlando, FL. 32808 Hours a week 40+ Provided a variety of administrative responsibilities on behalf of the Deputy Director including but not limited to: managing and coordinating the calendar; screening request for appointments and handling matters within the protocol of responsibility or referring matters not requiring the Deputy Director's attention for appropriate handling by other organizational officials; arranging appropriate support for meetings, conferences,and other events; coordinating with other office staff for clerical/administrative support required by the office; and reviewing incoming mail, assigning priorities, and composing replies for routine correspondence. Additional daily/weekly task involved the following:  P-Card (Purchasing) Administrator - manage Corporate P-Card program; help clients reconcile their accounts and ensure all the expense reports are submitted on time; provide training to the new card members.  Accounts Payable - Oversee Corporate Non-Purchase Order payment requests  Compiled materials to be typed, following written or oral instruction. Independently responded to letters, composed, prepared correspondence reports and other complex documents, as directed.  Coordinated and arranged meetings, prepared agenda, reserve and prepare facilities  Maintained appointment schedules and calendars; made travel arrangements; assists in arranging  conference/meetings and calls; assisted in agenda preparation, gathered information, and contacts.  Ordered office supplies, for all eight site locations monitoring invoices and confirmation of payment  Provided reception and processed all incoming and outgoing mail and correspondence.  Assisted in arranging special projects and events for the CEO. Central Florida Investments,Inc. June 2005 – Sept. 2010 Executive Administrative & HR Assistant West Gate Resorts Corporate Headquarters 5601 Windhover Drive Orlando, FL. 32819 Hours a week 40+ Executive Administration Duties: Reviewed outgoing documents for procedural and grammatical accuracy and for conformance with organization policies and practices. Independently recognized the need for and gather data needed to satisfy unique travel requirements; used initiative to locate data that are not readily available and/or are derived by assimilating information from several resources. Prepared and submitted travel vouchers for the supervisor and staff as needed. Created and maintained files and records; processed documents related to organizational transactions; prepared correspondence,spreadsheets,and other documents; and handled all clerical details on behalf of the supervisor. Draft routine correspondence and meeting agendas for supervisory review and finalize content. Take, transcribe and distribute notes from organizational meetings. Assisted with screening incoming correspondence,segregate and route to supervisors and/or other appropriate individuals for action or reply. Made all necessary arrangements for meetings and/or conferences such as securing space,time, and preparing needed materials. Notified meeting participants and provides supporting documents and related information pertinent to the topic to be discussed. Followed-up with organizational supervisors about commitments made and the status of actions identified at meetings or conferences.
  • 4. Human Resource Assistant: Perform pre-employment unit (PEU) processing to onboard new hires. Initiating tracking of all new hires, terminations, or employee changes related to payroll into the payroll software system KRONOS. Coordinating with managers and budget personnel to assure proper coding when making payroll adjustments. Served as the resident expert on all pay administration questions, as the liaison with the HQ’s payroll office to resolve any problems relating to pay and leave. Communicate with new hires regarding security processing and building access requirements. Maintain records and documents necessary for implementation of benefits and update records of employee’s as needed, answer routine questions about new hire process. Provide clerical, technical and administrative support to Human Resources Supervisor with the following additional task:  Serve as primary point of contact for external inquiries  Maintain customer service e-mail inbox and telephone line.  Answer routine questions and provide support in English/Spanish language to US Citizenship and Immigration Services applicants as needed.  Serve as point of contact for new hire orientation.  Scanning, filing, copying, and sending email to applicants as instructed. Supporting Documents and certifications are all available upon request.