www.england.nhs.uk
Digital –
A Key
Enabler?
Sue Cooke
GP IT Programme Lead
NHS England
Michael Curtis
Supplier Engagement Manager,
NHS England
Lee Harrison
Project Officer,
NHS England
9 June 2016
www.england.nhs.uk
Content:
• Introductions /Key Aims for the session
• Scene setting/national context
• Digital as an ‘enabler’
• Supporting Mechanisms:
• Revised GP IT Operating Model
• Prime Ministers GP Access Fund – learnings
• Resources available
• Sharing progress to date/plans for the future
• Reflection/feedback
• Conclusion
www.england.nhs.uk
Introductions/Key Aims:
• Digital Primary Care – what is our remit?
• Digital technology for GP transformation
• Improving access for patients and citizens
• Reducing bureaucracy across General Practice
• Key aims for today’s session:
• How can digital….
• Improve patient care?
• Improve ways of working/work life balance?
• Format Todays Session:
• Presentation
• Interactive session & feedback/reflections
www.england.nhs.uk
Key Policy Drivers
www.england.nhs.uk
General Practice Forward View –Digital Ambitions:
What does this mean for practices?
Key Policy
Drivers:
5YFV
Personalised
Health and
Care 2020
GPFV
Transforming
General
Practice
GPFV - Digital:
Paper Free at the
Point of Care –
EPS2, GP2GP, ERS,
e-discharge
Access to clinical
record point of care
Patient Online
Increased uptake –
Integrated Care /
interoperability
E-consultation
Self care &
Prevention
NHS
England
GMS
PMS
APMS
GP Plus
National
Frameworks/
Models
GPIT
Operating
Model
GPSoC
CCG Practice
Agreement
Vanguards
New Models
of care
MCP/PACs
Standards/
Assurance
CCG IAF
Maturity
Assurance
www.england.nhs.uk
Standards and Assurance Controls
Standards
Central Technical Standards
Datasets – including core clinical record
dataset
Standard Primary Care Provider Contract
Requirements
Primary Care IT support Contract
specification and KPIs
Accreditation Standards for Primary Care
Clinical Systems
ISB Mandatory Standards
Assurance Controls
Digital Primary
Care Systems
Catalogue
Digital Primary
Care Maturity
Assurance
Information
Governance
Toolkit
Accreditation &
Assurance for
Primary Care
Clinical Systems
Framework
Contracts
Environment
(Assurance)
Capabilities
Utilisation
Benefits (Future)
www.england.nhs.uk
Commissioner Responsibilities –
digital?
www.england.nhs.uk
Commissioning Digital Services:
Sources for commissioning of digital services - main determinant is the
provider contract.
National Commissioner (NHS England)
Local Commissioner (CCG)
Vendor
Provider/Contractor
Citizen (patient)
Value Chain
www.england.nhs.uk
Resources/Support Available:
Estates and Technology
Transformation Fund (ETTF):
GPIT Funding
Arrangements
Regional Digital
support
www.england.nhs.uk
GP IT Operating Model 2014-16:
Provides a supportive framework –
effective GP IT services
• Recently revised:
– Better align with changing
landscape/transformation
– Increased local flexibility
– Protect & improve ‘core’
– Underpinning assurance
mechanism
• Key Revisions
– Funding Model Review
– Schedule of services
• Core & Mandated
• Enhanced & Transformational
– Digital Assurance Model
www.england.nhs.uk
Digital Maturity Assurance Model –
Primary Care:
Investment in
GP IT, GP
Clinical
Systems and
National
Digital Assets
Mandated
(Contractual)
Obligations for
GP IT
Improving
Primary Care
Efficiency and
Effectiveness
(incl. Access)
Transforming
Primary Care
NHS England
(National &
Regions)
Assurance on use of
central and delegated
funds
Assurance on NHS
obligations
Tracking strategic
delivery and
managing levers and
incentives
Tracking strategic
delivery and
managing levers and
incentives
CCGs Supports local
accountability for use
of GPIT funds
Supports discharge of
local accountability for
GPIT
> and supports CCG
responsibility for GP
service quality
> and support planning
& delivery tracking of
local digital roadmaps
General
Practice
(Individual &
Federations)
Assurance and
clarification of
expectations and
delivery
Supports practice
businesses inc.
primary care At Scale
and Access trends
Supports new care
model development
and engagement local
digital investments
www.england.nhs.uk
The Model
Assurance
Maturity
Core GPIT &
Mandated
Requirements
Enhanced Primary
Care IT
Transformation in
Primary Care IT
Efficiency Effectiveness Transformation
Poor VFM High Risk
Business as
Usual
Transitional Transformational
www.england.nhs.uk
Data Flows:
www.england.nhs.uk
Digital Maturity Views
• The data can be cut in multiple ways in order to provide different views
depending on individual need.
• This helps pinpoint data pertinent to different national programmes (e.g.
GP2GP) and on national objectives (e.g. Paper-free at the point of care 2020).
For further information about the different functions and applications of the digital
maturity assurance module, please sign up to our forthcoming webinars at:
Website link to upcoming webinars
www.england.nhs.uk
Sample Data
www.england.nhs.uk
Sample Data continued
www.england.nhs.uk
Prime
Ministers GP
Access Fund -
Learning
Michael Curtis
Digital Primary Care, NHS England
www.england.nhs.uk
This session:
• Digital Capabilities
• Learning from the PM GP
Access Fund
• Supporting the future
objectives
• Short table exercise
www.england.nhs.uk
GP Forward View –Digital Ambitions:
What does this mean for practices?
5YFV
Personalised
Health and
Care 2020
GPFV
Transforming
General
Practice
Paper Free
at the Point
of Care
Digital
Medicines
Integrated
Care
Elective
care
Self care &
Prevention
NHS
England
GMS
PMS
APMS
GPIT
GPSoC
Vanguards
New
Models of
care
GP Plus
MCP
PACS
www.england.nhs.uk
Drivers & Trends
Primary care access
Primary care at-scale
Primary care in new models of care
Primary care widening scope (e.g. prevention, commissioning,
provision)
Virtual primary care
Quality variations in primary care
www.england.nhs.uk
Key Challenges
Primary Care
Ageing population
Increasingly complex patient diagnoses
Slower than required growth in numbers of healthcare
professionals
Variations in outcomes
Changing user expectations
www.england.nhs.uk
Digital Basics
Access to patient data at the point of care eg GP
accessing the medical record in patient home or care
home setting
Interoperability to allow data sharing between health
and care professionals eg clinical having access to the
full medical record
Patient empowerment through the use of endorsed apps
and other digital tools eg ‘fit bit’, diabetes monitoring/self
care
www.england.nhs.uk
How do we Achieve the Vision?
Prime Minister’s GP Access Fund – Seven Digital Capabilities
Patient records
Practice infrastructure
Consultation access
Online appointment booking
Online repeat prescriptions
Pre-referral diagnosis
Telehealth, telecare and
health living apps
www.england.nhs.uk
How do we achieve the vision?
Continued
Prime Minister’s GP Access Fund – Seven
Digital Capabilities
www.england.nhs.uk
Current GP Services Offered Online
Online Appointment
Booking
98.7 percent of practices
offering
8.5 million patients signed
up
12 percent of all
appointments are
available online
Online Repeat
Prescriptions
97.4 percent of practices
offering
8.3 million patients signed
up
4 percent of all repeat
prescriptions
requested online
Online Access to
Records
97 percent of practices
offer patients
online access to their
Summary
Care Record
AND 5 percent to their
Detailed Care
Record ??????
Over 6.6m people are registered for one or more of these services.
www.england.nhs.uk
The Roadmap
Primary care at scale
Interoperability through
standards and
open interfaces
Information governance, patient
consent, identity verification and
cybersecurity
Patient empowerment
Paper-free at the point of
care
www.england.nhs.uk
Interoperability: Dot’s story
www.england.nhs.uk
What is happening locally?
Looking at the Enhanced & Transformational areas & GPFV digital ambitions
(on your table) and thinking through the key aims for this session:
1. Share what you are doing already – how far are you on that paperless 2020 vision/journey?
2. What are you planning to do next?
a. How do you think the digital revolution could help improve the delivery of local
services in GP?
b. What are the priorities locally – LDRs/STPs?
c. Investment available – BUT what is needed practically on the ground?
d. Which digital capabilities do you consider will have the greatest impact on your
practices?
e. What key functions could digital technology deliver that will improve patient access to
services within your practices?
NB: Capture each of these points and we will have a quick round the room summary – pick out
the key themes & golden threads that run through these – look at what could be needed for the
future to inform?
a. Further revisions to the GP IT Operating Model
b. Development Digital Primary Care Maturity Assurance indicators
c. Digital Transformation
www.england.nhs.uk
Feedback & Reflection
• Key themes/trends:
• Improving patient care
• Improving ways of working/work life balance
• What is needed to support this work further?
• Conclusion
www.england.nhs.uk
Get in Touch
england.digitalprimarycare@nhs.net
#PMGPAccess
#DigitalPrimaryCare
#FutureNHS
https://www.england.nhs.uk/digitaltechnology/info-revolution/digital-
primary-care/

Digital – A Key Enabler?

  • 1.
    www.england.nhs.uk Digital – A Key Enabler? SueCooke GP IT Programme Lead NHS England Michael Curtis Supplier Engagement Manager, NHS England Lee Harrison Project Officer, NHS England 9 June 2016
  • 2.
    www.england.nhs.uk Content: • Introductions /KeyAims for the session • Scene setting/national context • Digital as an ‘enabler’ • Supporting Mechanisms: • Revised GP IT Operating Model • Prime Ministers GP Access Fund – learnings • Resources available • Sharing progress to date/plans for the future • Reflection/feedback • Conclusion
  • 3.
    www.england.nhs.uk Introductions/Key Aims: • DigitalPrimary Care – what is our remit? • Digital technology for GP transformation • Improving access for patients and citizens • Reducing bureaucracy across General Practice • Key aims for today’s session: • How can digital…. • Improve patient care? • Improve ways of working/work life balance? • Format Todays Session: • Presentation • Interactive session & feedback/reflections
  • 4.
  • 5.
    www.england.nhs.uk General Practice ForwardView –Digital Ambitions: What does this mean for practices? Key Policy Drivers: 5YFV Personalised Health and Care 2020 GPFV Transforming General Practice GPFV - Digital: Paper Free at the Point of Care – EPS2, GP2GP, ERS, e-discharge Access to clinical record point of care Patient Online Increased uptake – Integrated Care / interoperability E-consultation Self care & Prevention NHS England GMS PMS APMS GP Plus National Frameworks/ Models GPIT Operating Model GPSoC CCG Practice Agreement Vanguards New Models of care MCP/PACs Standards/ Assurance CCG IAF Maturity Assurance
  • 6.
    www.england.nhs.uk Standards and AssuranceControls Standards Central Technical Standards Datasets – including core clinical record dataset Standard Primary Care Provider Contract Requirements Primary Care IT support Contract specification and KPIs Accreditation Standards for Primary Care Clinical Systems ISB Mandatory Standards Assurance Controls Digital Primary Care Systems Catalogue Digital Primary Care Maturity Assurance Information Governance Toolkit Accreditation & Assurance for Primary Care Clinical Systems Framework Contracts Environment (Assurance) Capabilities Utilisation Benefits (Future)
  • 7.
  • 8.
    www.england.nhs.uk Commissioning Digital Services: Sourcesfor commissioning of digital services - main determinant is the provider contract. National Commissioner (NHS England) Local Commissioner (CCG) Vendor Provider/Contractor Citizen (patient) Value Chain
  • 9.
    www.england.nhs.uk Resources/Support Available: Estates andTechnology Transformation Fund (ETTF): GPIT Funding Arrangements Regional Digital support
  • 10.
    www.england.nhs.uk GP IT OperatingModel 2014-16: Provides a supportive framework – effective GP IT services • Recently revised: – Better align with changing landscape/transformation – Increased local flexibility – Protect & improve ‘core’ – Underpinning assurance mechanism • Key Revisions – Funding Model Review – Schedule of services • Core & Mandated • Enhanced & Transformational – Digital Assurance Model
  • 11.
    www.england.nhs.uk Digital Maturity AssuranceModel – Primary Care: Investment in GP IT, GP Clinical Systems and National Digital Assets Mandated (Contractual) Obligations for GP IT Improving Primary Care Efficiency and Effectiveness (incl. Access) Transforming Primary Care NHS England (National & Regions) Assurance on use of central and delegated funds Assurance on NHS obligations Tracking strategic delivery and managing levers and incentives Tracking strategic delivery and managing levers and incentives CCGs Supports local accountability for use of GPIT funds Supports discharge of local accountability for GPIT > and supports CCG responsibility for GP service quality > and support planning & delivery tracking of local digital roadmaps General Practice (Individual & Federations) Assurance and clarification of expectations and delivery Supports practice businesses inc. primary care At Scale and Access trends Supports new care model development and engagement local digital investments
  • 12.
    www.england.nhs.uk The Model Assurance Maturity Core GPIT& Mandated Requirements Enhanced Primary Care IT Transformation in Primary Care IT Efficiency Effectiveness Transformation Poor VFM High Risk Business as Usual Transitional Transformational
  • 13.
  • 14.
    www.england.nhs.uk Digital Maturity Views •The data can be cut in multiple ways in order to provide different views depending on individual need. • This helps pinpoint data pertinent to different national programmes (e.g. GP2GP) and on national objectives (e.g. Paper-free at the point of care 2020). For further information about the different functions and applications of the digital maturity assurance module, please sign up to our forthcoming webinars at: Website link to upcoming webinars
  • 15.
  • 16.
  • 17.
    www.england.nhs.uk Prime Ministers GP Access Fund- Learning Michael Curtis Digital Primary Care, NHS England
  • 18.
    www.england.nhs.uk This session: • DigitalCapabilities • Learning from the PM GP Access Fund • Supporting the future objectives • Short table exercise
  • 19.
    www.england.nhs.uk GP Forward View–Digital Ambitions: What does this mean for practices? 5YFV Personalised Health and Care 2020 GPFV Transforming General Practice Paper Free at the Point of Care Digital Medicines Integrated Care Elective care Self care & Prevention NHS England GMS PMS APMS GPIT GPSoC Vanguards New Models of care GP Plus MCP PACS
  • 20.
    www.england.nhs.uk Drivers & Trends Primarycare access Primary care at-scale Primary care in new models of care Primary care widening scope (e.g. prevention, commissioning, provision) Virtual primary care Quality variations in primary care
  • 21.
    www.england.nhs.uk Key Challenges Primary Care Ageingpopulation Increasingly complex patient diagnoses Slower than required growth in numbers of healthcare professionals Variations in outcomes Changing user expectations
  • 22.
    www.england.nhs.uk Digital Basics Access topatient data at the point of care eg GP accessing the medical record in patient home or care home setting Interoperability to allow data sharing between health and care professionals eg clinical having access to the full medical record Patient empowerment through the use of endorsed apps and other digital tools eg ‘fit bit’, diabetes monitoring/self care
  • 23.
    www.england.nhs.uk How do weAchieve the Vision? Prime Minister’s GP Access Fund – Seven Digital Capabilities Patient records Practice infrastructure Consultation access Online appointment booking Online repeat prescriptions Pre-referral diagnosis Telehealth, telecare and health living apps
  • 24.
    www.england.nhs.uk How do weachieve the vision? Continued Prime Minister’s GP Access Fund – Seven Digital Capabilities
  • 25.
    www.england.nhs.uk Current GP ServicesOffered Online Online Appointment Booking 98.7 percent of practices offering 8.5 million patients signed up 12 percent of all appointments are available online Online Repeat Prescriptions 97.4 percent of practices offering 8.3 million patients signed up 4 percent of all repeat prescriptions requested online Online Access to Records 97 percent of practices offer patients online access to their Summary Care Record AND 5 percent to their Detailed Care Record ?????? Over 6.6m people are registered for one or more of these services.
  • 26.
    www.england.nhs.uk The Roadmap Primary careat scale Interoperability through standards and open interfaces Information governance, patient consent, identity verification and cybersecurity Patient empowerment Paper-free at the point of care
  • 27.
  • 28.
    www.england.nhs.uk What is happeninglocally? Looking at the Enhanced & Transformational areas & GPFV digital ambitions (on your table) and thinking through the key aims for this session: 1. Share what you are doing already – how far are you on that paperless 2020 vision/journey? 2. What are you planning to do next? a. How do you think the digital revolution could help improve the delivery of local services in GP? b. What are the priorities locally – LDRs/STPs? c. Investment available – BUT what is needed practically on the ground? d. Which digital capabilities do you consider will have the greatest impact on your practices? e. What key functions could digital technology deliver that will improve patient access to services within your practices? NB: Capture each of these points and we will have a quick round the room summary – pick out the key themes & golden threads that run through these – look at what could be needed for the future to inform? a. Further revisions to the GP IT Operating Model b. Development Digital Primary Care Maturity Assurance indicators c. Digital Transformation
  • 29.
    www.england.nhs.uk Feedback & Reflection •Key themes/trends: • Improving patient care • Improving ways of working/work life balance • What is needed to support this work further? • Conclusion
  • 30.

Editor's Notes

  • #21 What’s happening now in Primary Care
  • #27 null