The digital engagement platform can configure business services across multiple digital channels like web, mobile, wearable, conversational and voice interfaces. It scales to support millions of users with an internet scale architecture and responsive design that adapts to different device dimensions, sizes and resolutions. The platform also allows for multilingual experiences, secures customer data across channels, pushes real-time updates via over-the-air capabilities, and creates engaging notifications to delight customers through their journey across touchpoints.
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