digital inclusion
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This document discusses digital inclusion projects for public housing developments. It outlines key assumptions around digital access as a utility and its benefits. Pilot implementations included the LeClaire Neighborhood Network providing computer access and training, and the Lowden Homes wireless network for civic engagement and job searches. The RightMovesNet extranet helped residents find alternative housing. Benefits included increased access to technology, services, civic participation, and safety. Projects increased resources and aligned with strategic plans, while providing access kiosks, orientation to e-government, and computer training.
digital inclusion
- 1. Digital Access & Inclusion Projects Proof Concept Strategies for PHA Developments
- 2. Digital Inclusion Defined Activities related to the achievement of an inclusive information society. Activities cover mainly development of appropriate policies, maintenance of a knowledge base, research & technology development, deployment & best practices dissemination.
- 3. Authorizations Telecommunications Act 1996 Quality Housing & Work Responsibility Act, 1998 Sec. 538 Services to Residents Sec. 511, Article 12 Community Service & Self Sufficiency Elementary & Secondary Education Act, Title X Part I Eliminate the Digital Divide, PA 92-0022,30 ILCS 780/Article 5
- 4. Key Assumptions 1. Technology is key to improving the way government serves its people. 2. Government’s use of information and communication technology (ICT) to exchange information and services with citizens, businesses, and other arms of government is rapidly increasing.
- 5. Key Assumptions 3. Digital access can be considered a form of utility, e.g. cable, electricity or phone service. 4. Digital inclusion through Chicago’s wireless infrastructures will cover: public safety 700/800 MHz radio, Broadband Cellular, IEEE based Broadband and Metropolitan Wireless Access, and Mesh.
- 6. Key Assumptions 5. There exists a huge difference in “connectedness” between people with networked/personal/home systems and people using community access facilities. 6. Public housing residents with incomes less than $15,000/annum lack digital access.
- 7. Key Assumptions 7. Public housing residents want digital access & inclusion and will support it. 8. Gaining access to technology will help residents improve job skills, expand their education and become more self-sufficient.
- 8. CHA Historical Perspective Concept Papers 1997-2002 Initial Deployments 1999 Campus of Learners, FIC/CTC satellite sites National Model Searches- 2003 Literature Reviews Interviews & Site Visits Local Environmental Scans Resource Allocation Analysis Housing Site Specific Tech Inventory & Assessment Project Initiations, Deployments & Expansion Forecasts Federally Directed, Best Practice Knowledge Transfers
- 9. Impacted CHA Family Developments Non 202 Housing Complexes Altgeld Gardens Bridgeport Homes Dearborn Homes Ickes Homes Lawndale Gardens Lathrop Homes LeClaire Extension Lowden Homes ■ Trumbull Park ■ Wentworth Gardens
- 10. Pilot Implementation The LeClaire Neighborhood Network's mission was to provide computer access to individuals and families in and around the LeClaire Community promoting and developing the community as a whole. The LeClaire Neighborhood Network worked toward this by creating and integrating training and educational programs for children, youth and adults that provided skills and knowledge needed to become self- sufficient. The long-term goal was to build up a self-sustaining community resource that evolved as the greater community grew and developed. Project Duration: 3 Years
- 11. Pilot Implementation Lowden Homes- Sensible/Service Enriched Housing Access is both residence and center based. Wireless access point of presence for civic engagement, emergency alerts, public safety information dissemination. High speed, wireless network access for computer learning, electronic mail, and job searches. Sensible HomesSensible Homes Project Duration: Current
- 12. Pilot Implementation TheRightMovesNet Extranet A web-portal designed to assist CHA residents to find/move to alternative housing sites throughout the Chicago metropolitan area during their relocation process. Six resource modules: Affordable Housing Relocation Process Education Transportation Human Services Public Safety Training of resident leaders and service providers to assist less computer literate resident relocatees. Provided virtual tours of CHA’s proposed new mixed income communities. Public access points geographically deployed to 11 public housing development locations within Chicago’s Empowerment Zone and Enterprise Communities. External Stakeholders: CAC, NEIU, CPS, MCIC, U.S. Dept. of Commerce/NTIA & MacArthur Foundation. Project Duration: 3 Years
- 13. Online networks can help build a stronger sense of community. Services will be more readily available for those online groups and individuals can benefit from information, improved communication, collaboration and lobbying online, as well as, new opportunities for learning. Benefits
- 14. Benefits Owners can cost effectively deliver broadband to their common areas, leasing offices and individual residences. Increased Access to Technology and Local Services for Residents. Increased Civic Participation and Social and Community Connections. Improved Safety Conditions through IT Regulated Systems.
- 15. Value Added/Received TheRightMovesNet Extranet Increased CHA resources by $1,795,866. Reduced CHA expenditure for Network Infrastructure. (cost saving of $400,000) Activities directly aligned with CHA FY2004 Strategic Plan. Financed six, 3D visualization descriptions of CHA new communities/units . (cost saving of $76,000) Heightened federal awareness of CHA Plan for Transformation with U.S. Department of Commerce and federal Office of Emergency Management. Provided 22 public access kiosks to eleven housing developments. Initiated CHA resident’s orientation to e-government . Totaled 6,804 visits. (11/2006-10/2007) Ross Neighborhood Networks Increased CHA Resources by $450,000. Directly aligned CHA activities with HUD 2010 Strategic Plan Objectives. Developed three interactive training curriculums for computer literacy, adult literacy and health awareness. Decentralized and expanded access to CHA sponsored computer literacy training. Established two out-lying, satellite networks w/10 work stations. Enhanced public image when recognized as a HUD success story and best practices model in 2006 & 2007.