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Digital Transformation How to Reboot IT and Business Collaboration
The document discusses the challenges of IT-business collaboration and presents Takeda Pharmaceuticals' success in addressing these issues through digital transformation, focusing on the implementation of the Bizagi platform. Key points include the need for cohesive collaboration, streamlining processes, and enhancing efficiency in procurement through automation. Recommendations emphasize the importance of bringing IT and business teams together, experimenting before committing investments, and viewing digital transformation as an iterative process.
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Digital Transformation How to Reboot IT and Business Collaboration
- 1. How to RebootIT & Business Collaboration DIGITAL TRANSFORMATION: Featuring guest speakers:
- 2. Today’s session What we’llbe covering in this session 1. Introduction to the Challenge of IT-business collaboration 2 2. Embedding Software Delivery Into The Business 3. How Takeda solved the IT & business collaboration conundrum John Rymer, Forrester Research Rebecca Karp, Takeda Pharmaceuticals
- 4. Global customers andpartners PARTNERS
- 5. 5 Analysing the AgilityTrap Results Transformation Success Factors and Ignition Switches Transformation Success Factors Transformation Success FactorsIgnition Switches Ignition Switches
- 6. 6 One business…but stilltwo worlds Companies need to remove the barriers to getting all of their people on board Business Persona Ignition I want empowerment to drive business change. I want us to get working really quickly so we can feel the benefits, not the pain of process challenges. I need assurance and control. We want to enable innovation but we can’t afford mistakes. Speed is about cohesion and integration at low risk. The whole business has to win. IT Persona Control
- 7. Poll Question 1 Whatis your biggest barrier in IT-business collaboration? A: Focussed on different priorities B: Misaligned expectations of pace C: Lack of trust between teams D: No common technology platform for innovation
- 8. Embedding Software Delivery IntoThe Business John R. Rymer, Vice President and Principal Analyst November 3, 2016
- 9. © 2016 ForresterResearch, Inc. Reproduction Prohibited 9 Goals? IT and business on same page 0% 10% 20% 30% 40% 50% 60% 70% 80% Accelerate our digital business Improve differentiation in the market Reduce costs Improve the experience of our customers Grow revenues Business decision-makers (N = 5,191) Technology decision-makers (N = 13,419) Source: Forrester’s Global Business Technographics Priorities And Journey Survey, 2016 “Which of the following initiative are likely to be your organization’s top business priorities over the next 12 months? (High or critical priority)
- 10. © 2016 ForresterResearch, Inc. Reproduction Prohibited 10 Now for the fun part: Actually delivering software together
- 11. Poll Question 2 Whereis it you experience the most friction? A: Requirements Phase B: Building Phase C: Testing Phase D: Release Phase E: Ongoing Support / Change
- 12. © 2016 ForresterResearch, Inc. Reproduction Prohibited 12 Focus on 4 items Work process Teams Platforms People
- 13. © 2016 ForresterResearch, Inc. Reproduction Prohibited 13 1. Work: Reform the requirements stage Driver Regulatory constraints Customer needs, feedback Scope All but the kitchen sink One idea Output Long document Working software Teamwork Warring tribes Single team Risk High-impact failures Small failures = learning Source: Adapted from “TechRadar™: Modern Software Requirements Management Tools, Q2 2016” Requirements Approaches Waterfall Agile
- 14. © 2016 ForresterResearch, Inc. Reproduction Prohibited 14 2. Teams: Sustaining IDEA structure Identify Design Engineer Analyze › Business experts on the team › All for one, one for all › Sustain team through iterations › Rigorous prioritization, Darwinism
- 15. © 2016 ForresterResearch, Inc. Reproduction Prohibited 15 3. Platforms: Rapid self-service delivery IT Managed Elastic Infrastructure Platform Services Build Deploy Manage Secure Tools & TemplatesSelf-service UX Data Flow Conventions Team, BU Managed Applications Reporting Collaboration Mobile apps Workflows Rules
- 16. © 2015 ForresterResearch, Inc. Reproduction Prohibited 16 5 ways low-code speeds app delivery Visual descriptions much faster than coding Easy, immediate, low-cost on-ramp Discover true requirements and real value Generate mobile apps from older apps Empower developers you can find and afford
- 17. © 2016 ForresterResearch, Inc. Reproduction Prohibited 17 4. People: Expand your labor pool PaaS Low-code platforms Cloud Infrastructure Services DevOps Pros Cloud Admins Coders Rapid Devs Non-dev roles
- 18. © 2015 ForresterResearch, Inc. Reproduction Prohibited 18 Roles Using Coding Platforms Roles Using Low-Code Cloud Platforms Application delivery roles Roles Collaborating On Low-Code Platforms DevOps Pros Coders Rapid Devs Apps Pros Citizen Developers Process Pros Business Analysts Technology talents Business talents
- 19. forrester.com Thank you John R.Rymer +1 650-581-3857 [email protected] @johnrrymer
- 20. How Takeda solvedthe IT & business collaboration connundrum DIGITAL TRANSFORMATION: Rebecca Karp – Strategic Procurement Processes and Digital Lead
- 21. Takeda Pharmaceuticals Leading GlobalPharmaceutical Provider Takeda is a research-based global company with its main focus on pharmaceuticals. As the largest pharmaceutical company in Japan and one of the global leaders of the industry, Takeda is committed to strive towards better health for patients worldwide through leading innovation in medicine.
- 22. About Me Rebecca Karp– Strategic Procurement Processes and Digital Lead • Global Procurement Organization • Procurement Process and Systems • Responsible for upstream procurement strategy • Digital procurement strategy
- 23. Today’s session What I’llbe covering in this session I. Background – Our business and our challenges II. Project – What we delivered using Bizagi III. Results – What we achieved using Bizagi IV. Recommendations – Tips for your transformation journey
- 24. Digitally automating processes Welooked at a variety of processes across the business • Compliance Transparency Approval • CCO-Finance • IS/IT Forms • Salary Review • Time Management • Global Procurement • Finance Change Request I - Background IT recommended the use of Bizagi to different business units
- 25. Our Challenge What wasthe specific challenge in procurement? • Low engagement due to 3 page long form • Unable to deliver the full potential cost savings • Needed to make it easier for people to engage • Goal to increase overall procurement activity I - Background Show old form?
- 26. Our Approach Working witha single platform approved by IT Looked for solutions that could digitize and automate our procurement process Saw that we could use Bizagi to drive process automation in our business unit, working in collaboration with IT Remembered that IT had pro-actively recommended Bizagi based on experience of using Bizagi in other business units and previously at Adidas I - Background
- 27. Why Bizagi IT Team II- Project Business Team • Really easy to use • Provides process analytics • Easy to make changes • Very user configurable • Reduces IT support needed • Versatile platform • Infinitely scalable • Delivers solutions faster • Easy to integrate • Reduces IT workload
- 28. Delivering results anddemonstrating value quickly II - Project • Getting IT and business in the same room • Process model becomes the application • Facilitates conversations around data, integrations • Whole first project in just 10-weeks • Follow up innovation and iteration • Low risk of project failure Platform for collaboration
- 29. Our Project What wedelivered using Bizagi • Digitizing procurement across three processes • Simple multi-stage form easier to engage with • Automating the process to facilitate speed and scale II - Project
- 30. Business Impact What weachieved using Bizagi III - Results Much faster for people to engage with procurement Massively increased potential for cost-saving across the business Improved perception of procurement in other teams across the business
- 31. My Recommendations Tips foryour digital transformation journey IV - Recommendations Bring business and IT together using a digital platform Focus on experimentation before investment Select a platform that can help you deliver results fast View digital transformation an iterative process of continuous improvement
- 32.
- 33. Poll Question 3 Whoneeds to change their approach to collaboration? A: Business Teams B: IT Teams C: Both IT and Business
- 34.
- 35. WhitepapersCase Studies For moreinformation visit www.bizagi.com E-learning Join our next Live Demo Download for free Webinars