DMAIC, DMADV
& Agile
Business Analysis & why these matter
Jason Kingston
• Partner @ CUBE Thinking
• Previously Business Analysis Team Leader @ The Guinness Partnership
• Almost 30 years experience, accountancy, audit & transformational change
• Cross sector & international experience
• Lean, Six Sigma & Shingo
• Passion not fashion
Evolution
• Deming
• Post war Japan
• Cultural merger
Rethinking the production line
• End to end process re-engineering
• Inviting innovation by operatives
• Aim for perfection
• Target defect elimination
• Build the culture
Toyota
• Toyota Production System (TPS)
• Thinking differently
• Japanese growth – innovate not replicate
More evolution
• Decoding TPS
• Womack & Jones
• Beyond Toyota
Lean & Six Sigma
• Sibling methodologies
• Statistically strong
• Scientific
• Lean focus on process flow
• Six Sigma on defect elimination
Methodology
• Need for blueprint
• Became portable
• Professional –
‘bean counters to
bean growers’
Define
• What do we think is the problem
• What do we know
• Validate financial benefits
• Map the process & SIPOC
• Communication plan
SIPOC – pizza example
Measure
• Value Stream Map
• Data – critical inputs & outputs
• Redefine
• Create data analysis plan
• Use measurement system analysis & Gage R&R
• Make quick win improvements
Analyse
• Correlation
• Prove critical inputs
• Process analysis
• Root cause analysis
• Theories/hypotheses
• Revisit data analysis
• Requirements identification
Improve
• Generate & prioritise solutions
• Challenge solutions
• Innovation – Kano Analysis
• Develop future state/to be process map
• Develop pilot solution
• Develop implementation plan
Control
• Transformation plan
• Data on process metrics
• Training, feedback & documents
• Control plans
• Audit & validate
DMAIC & the BA
• The BA role is evolving
• Not everyone sees the whole jigsaw
• Specialisms, schisms & client understanding
• Requirements gathering, epics, user stories etc all have a DMAIC place
• Different types of accountant, different types of BA
• All has roots in Kaizen, Deming & TPS
DMAIC & DMADV
• Design & Verification
• Same toolkit
• New product development
DMAIC, DMADV & Agile
• Complementary to each
other
• Operational to digital
• Shared toolkit
• Product delivery
especially for Agile
Thank you
• Questions
• Now
• Later – jkingston@cubethinking.co.uk
• www.cubethinking.co.uk

DMAIC, DMADV & AGILE

  • 1.
    DMAIC, DMADV & Agile BusinessAnalysis & why these matter
  • 2.
    Jason Kingston • Partner@ CUBE Thinking • Previously Business Analysis Team Leader @ The Guinness Partnership • Almost 30 years experience, accountancy, audit & transformational change • Cross sector & international experience • Lean, Six Sigma & Shingo • Passion not fashion
  • 3.
    Evolution • Deming • Postwar Japan • Cultural merger
  • 5.
    Rethinking the productionline • End to end process re-engineering • Inviting innovation by operatives • Aim for perfection • Target defect elimination • Build the culture
  • 6.
    Toyota • Toyota ProductionSystem (TPS) • Thinking differently • Japanese growth – innovate not replicate
  • 7.
    More evolution • DecodingTPS • Womack & Jones • Beyond Toyota
  • 8.
    Lean & SixSigma • Sibling methodologies • Statistically strong • Scientific • Lean focus on process flow • Six Sigma on defect elimination
  • 9.
    Methodology • Need forblueprint • Became portable • Professional – ‘bean counters to bean growers’
  • 10.
    Define • What dowe think is the problem • What do we know • Validate financial benefits • Map the process & SIPOC • Communication plan
  • 11.
  • 12.
    Measure • Value StreamMap • Data – critical inputs & outputs • Redefine • Create data analysis plan • Use measurement system analysis & Gage R&R • Make quick win improvements
  • 13.
    Analyse • Correlation • Provecritical inputs • Process analysis • Root cause analysis • Theories/hypotheses • Revisit data analysis • Requirements identification
  • 14.
    Improve • Generate &prioritise solutions • Challenge solutions • Innovation – Kano Analysis • Develop future state/to be process map • Develop pilot solution • Develop implementation plan
  • 15.
    Control • Transformation plan •Data on process metrics • Training, feedback & documents • Control plans • Audit & validate
  • 16.
    DMAIC & theBA • The BA role is evolving • Not everyone sees the whole jigsaw • Specialisms, schisms & client understanding • Requirements gathering, epics, user stories etc all have a DMAIC place • Different types of accountant, different types of BA • All has roots in Kaizen, Deming & TPS
  • 17.
    DMAIC & DMADV •Design & Verification • Same toolkit • New product development
  • 18.
    DMAIC, DMADV &Agile • Complementary to each other • Operational to digital • Shared toolkit • Product delivery especially for Agile
  • 19.
    Thank you • Questions •Now • Later – [email protected] • www.cubethinking.co.uk