This document discusses scaling open source operations at Docker. It covers three main areas: the people involved in open source projects including users, contributors and maintainers; the processes for code reviews, design decisions, and managing documentation; and the tooling for measuring activity and automating processes. Maintainers play a key role in reviewing contributions and improving infrastructure. Culture is important for a healthy community. Processes aim to balance contributor experience and code quality. Metrics and automation tools like webhooks help scale projects.