Drupal at ASU provides web consulting services and hosts Drupal sites for Arizona State University. They help unify ASU's online presence by moving sites to a shared Drupal platform with common branding, hosting environment, and community support. This approach has led to over 100 sites hosted on Drupal with consistent user experience and content management. While change was difficult politically, their "velvet glove" tactic of making Drupal appealing has gained support from key stakeholders and established Drupal as the standard. Challenges remain in optimizing operations and addressing growing needs, but the outlook is positive with Drupal widely adopted across ASU websites.