E commerce
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E-commerce refers to the buying and selling of goods and services via electronic networks, leveraging information and communication technology for enhanced efficiency and accuracy in transactions. While it offers benefits such as cost reduction and improved information sharing, organizations must adapt their processes and mindsets to fully leverage e-commerce's potential. Challenges include the lack of skilled personnel, legal issues, and the need for secure mobile and online commerce applications.
E commerce
- 1. E-commerce
- 2. INTRODUCTION • E-Commerce: the process of buying, selling, or exchanging products, services, and information through computer networks. • E Commerce stands for electronic commerce • It involves the use of Information and Communication Technology (ICT) and Electronic Funds Transfer (EFT)
- 3. USES OF E-COMMERCE Effective Performance Greater Economic Efficiency Facilitating of Network Form Improvement of Business Transaction
- 4. BENEFITS OF E-COMMERCE E-commerce can improve the accuracy and speed for information exchange with internal and external business partners : Ecommerce provides organizations with the ability to quickly share information with business partners. Ecommerce also reduces the number of times humans touch information, which reduces errors.
- 5. E-commerce can lower the cost of customer service, purchasing, and other functions, but organizations shouldn't just automate band business processes : Organizations must evaluate their current business processes and organizational practices in light of new technologies. Ecommerce is more than just technology-organizations must also change the way they think about information sharing and knowledge management. E-commerce can lower the cost of customer service, purchasing, and other functions, but organizations shouldn't just automate band business processes : Organizations must evaluate their current business processes and organizational practices in light of new technologies. Ecommerce is more than just technology-organizations must also change the way they think about information sharing and knowledge management.
- 6. DISADVANTAGES OF E-COMMERCE • Lack of skilled personnel • Legal issues • Some business process may never be available to e – commerce • Uncertainty and lack of information • Ecommerce Delays Goods • Lack of skilled personnel • Legal issues • Some business process may never be available to e – commerce • Uncertainty and lack of information • Ecommerce Delays Goods
- 7. TYPES OF E-COMMERCE TYPES OF E-COMMERCE • B2B (Business-to-Business) • B2C (Business-to-Consumer) • C2B (Consumer-to-Business) • C2C (Consumer-to-Consumer) • B2B (Business-to-Business) • B2C (Business-to-Consumer) • C2B (Consumer-to-Business) • C2C (Consumer-to-Consumer)
- 8. APPLICATIONS Mobile commerce • Concern doing businesses by means of mobile wireless devices • Can be both B2B and B2C • Have a growing importance in the future of e-commerce applications • Will introduce completely new forms of electronic commerce .E.g. E-tickets. • The development of such applications faces some of the greatest challenges in the security area to secure the trust of consumers.
- 10. SOME COMPANIES USING E- COMMERCE SOME COMPANIES USING E- COMMERCE • Amazon.com • American Express • Apple Computer • Auto-by-Tel • Cisco Systems • Dell Computer and Gateway • Drugstore.com and CVS.com • Epicurioussells
- 11. Environmental impact of E- Commerce