The document discusses the importance of defining value early in the drug development process to ensure commercial success, as exemplified by failed products like Exubera and Benlysta due to misunderstood patient needs and insufficient evidence. It outlines a three-step model for achieving this: generating insights, defining value, and delivering on promises, with techniques for gaining deeper understanding of stakeholders' needs. The ultimate goal is to develop products that meet market demands and provide clear value for all stakeholders involved.
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