ECM Decision Matrix - Deciding Between Alfresco Community Edition, Alfresco Enterprise Edition, And Traditional (Proprietary) ECM
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The document outlines a decision matrix comparing Alfresco's Enterprise and Community Editions with traditional ECM solutions, emphasizing Alfresco's lower costs, faster adoption, and comprehensive support. It details features such as system management, scalability, and resource allocation, highlighting the benefits of commercial service agreements and extensive quality assurance testing. The document concludes by positioning Alfresco as a cost-effective and efficient alternative to traditional ECM products, aiming to be the most widely used content management system with significant cost savings.
ECM Decision Matrix - Deciding Between Alfresco Community Edition, Alfresco Enterprise Edition, And Traditional (Proprietary) ECM
- 1. Decision Matrix for Alfresco Enterprise or Community & Traditional ECM Ian Howells Chief Marketing Officer Paul Hampton Director of Product Marketing
- 2. Why Alfresco? What makes Alfresco different? Which ECM solution is right for me? 2
- 3. Traditional ECM High Cost Complex Slow / Limited Adoption 3
- 4. ECM Requirements Traditional Alfresco Alfresco ECM Enterprise Community Stability Agreed SLA’s Platform Support (Limited) Scalability / Availability Sys Config & Mmgt Storage Policies Indemnity / Warranty Lower Cost (Upfront & High) Enterprise Adoption (Limited) Open Process (Closed) 4
- 5. Alfresco is Different Lower Cost Simple Faster Adoption 5
- 6. Commercial Open Source Lower TCO ● No upfront license fees Annual Cost ● No per seat licensing ● Simple model o Pay for Alfresco Support, Cumulative Cost QA and Maintenance o Price tied to usage o Per CPU price
- 7. Simple Content Management Easy Adoption Shared Drive Web 2.0 Email SMTP Listener Zero Footprint Drag and Drop Native UI 7
- 8. Complete Content Management Simple Deployment Document Collaboration Web Content Records Email Management Management Management Archive One Repository Built on Modern Technology Stack 8
- 9. ECM Requirements Traditional Alfresco Alfresco ECM Enterprise Community Stability Agreed SLA’s Platform Support (Limited) Scalability / Availability Sys Config & Mmgt Storage Policies Indemnity / Warranty Lower Cost (Upfront & High) Enterprise Adoption (Limited) Open Process (Closed) 9
- 10. Enterprise Principles ● Offer Commercial Service Level Agreements (SLA’s) ● Enterprise Customers Receive Fixes as a Priority ● Extensions and Integrations to Proprietary Products are part of Enterprise ● Extensions to Ubuiquitous proprietary systems – Windows, Office – are in Community ● Extensions to Manage or Monitor highly-scalable or highly available systems are part of Enterprise ● http://newton.typepad.com/content/2009/03/building-a- stronger-open-source-product.html
- 11. Stability Extensive QA Testing Automated QA Basic testing against Alfresco 1 OS Stack Daily Builds Community New Code New Code New Code Edition OS Build Community OS Build Community Release Candidate Release Release Candidate Release (Evolving code line = New Features) (Stable code line = QA & Fixes) QA Beta 1 Beta 2 Beta x Enterprise Fixes & Fixes & Fixes & Bug Fixing Release Patches Patches Patches Extensive QA Testing: Alfresco 18 Dedicated QA Engineers Use both automated and manual QA checks to run over 6000 tests per stack Enterprise Tested on both Open Source and proprietary technology stacks Edition Tested for Stability, Scalability and Security 11
- 12. Agreed SLA’s Alfresco Enterprise Alfresco Community ● Support ● No Alfresco SLA o Contractual SLA’s (Gold, Platinum, & Diamond) o Community Forums o Guaranteed availability of resources o Call tracking and bug prioritisation ● Bug tracking ● No Alfresco SLA o Bug fixing / Service packs o Self or Community Fix o Patch distribution (with back porting) o Wait for code role up ● Support Portal ● None Provided ● Enterprise Documentation ● Wiki Documentation ● Indemnity and Warranty ● None Provided ● Access to Enterprise Edition ● Access to Community Edition 12
- 13. World Wide Support Follow the Sun Austin Maidenhead Sydney 13
- 14. Support Portal ● Licences ● Systems Heartbeat ● Proactive Notification ● Documentation o Support Handbook o Enterprise Documentation ● Knowledgebase ● Search 14
- 15. Platform Support Enterprise Edition Community Edition ● OS - Linux, Windows, Solaris ● OS - Linux ● Data Base - MySQL, Oracle, ● Data Base - MySQL PostgreSQL, MSSQL Server, DB2 ● Application Server - Tomcat, ● Application Server – Tomcat JBoss, Oracle, Weblogic, Websphere ● Authentication - Alfresco, ● Authentication - Alfresco, OpenLDAP, NTLM, Sun One OpenLDAP Directory Server, Active Directory, Kerberos, JASS ● Browser - Firefox, IE, Safari ● Browser - Firefox 15
- 16. Scalability and Availability Clustering ● Easy to configure clustering ● Configure system for: o Horizontal = Lower cost o High availability o Scalability 16
- 17. System Management JMX Monitoring ● Administration and Monitoring for production systems ● Supports JMX standard. Supports any JMX client o Jconsole (ships with JDK), Hyperic, HP OpenView ● Monitor o Database connections o Memory usage o Alfresco Subsystems 17
- 18. System Configuration Runtime Administration ● Alfresco Subsystems o Authentication o Synchronisation o File Servers (i.e. CIFS, FTP and NFS) o Third Party (i.e. OpenOffice,Swftools, ImageMagick) o IMAP o WCM Deployment Receivers ● Start, Stop and Configure subsystems – without shutting down Alfresco ● Cluster aware 18
- 19. System Management Indexing Check System Reporting ● Run time index check ● Report on on comprehensive ● Check for consistence environment, installation ● Fix errors on the fly and configuration data ● No server restarts ● Diagnostic Dump required o Issue resolution o Communicate with support Minimize downtime, easier troubleshooting, lower internal maintenance and support costs. 19
- 20. Storage Policies ● AKA Information Lifecycle Management (ILM) Policy Rules SSD $$$ ● Dynamic storage based on business policies / lifecycle rules Policy FC Rules Drives o i.e. Current versions on fast (expensive) drive. Superseded $$ versions on slower (cheaper) drives. o Define business rules SATA Drive ● Reduced cost without $ impacting performance 20
- 21. Indemnity and Warranty Enterprise Community ● Commercial License ● GPL ● Full indemnity ● No Indemnification ● Full warranty ● Distributed on an “as is” basis without warranty 21
- 22. Open Process Production Scanning ● Kofax Release Script ● Capture paper documents ● Supports both Adhoc and Bulk scanning ● Full document profiling o Metadata tagging and validation o Integration to pull meta data from external databases 22
- 23. ECM Requirements Traditional Alfresco Alfresco ECM Enterprise Community Stability Daily Build Agreed SLA’s Forums Platform Support (Limited) Open Source Scalability / Availability Sys Config & Mmgt Storage Policies Indemnity / Warranty Lower Cost (Upfront & High) Enterprise Adoption (Limited) Open Process (Closed) 23
- 24. Alfresco Enterprise ● Designed to be the Lowest Cost Way to Rollout to the Enterprise ● Alfresco is in a Unique Position to Offer this Service o Skills – We developed 95% of the Product o Customer Base – We can Offer this level of Service at the Lowest Cost due to the Size of our Customer Base ● Certified Partner Network 24
- 25. Health Warning Uncertified Systems Integrator + Community = High Risk & High Cost 25
- 26. Which ECM Solution? Tradition Enterprise Community ECM Edition Edition Enterprise Licenses Supported Solution Free Solution Per User Pricing Mission Critical Non-Mission Critical Pay High Maintenance Patches and Updates Have Time/Skill to Fix Fees Issues Production Stitch Disparate Deployment Review Next Solutions Enterprise Version Certified Partners Complex Closed Source Open Source Open Source 26
- 27. Dramatically Lower Cost ● Total Cost of Ownership analysis ● Based on publicly available pricing ● Savings of 89%of the cost of SharePoint & up to 96% of the cost of other ECM solutions by using Alfresco ● Demystify some of the complexity around current proprietary ECM pricing ● http://www.alfresco.com/products/ whitepapers/ 27
- 28. The Choice is Easy Want to pay Want to pay high Want to deploy Want limited / Buy Traditional high license maintenance fees complex slow adoption? ECM each year? mismatched fee? technologies? NO NO NO NO Alfresco Mission critical Need large Want comercial Alfresco application? scale level support? Enterprise deployment Edition Alfresco Community Edition 28
- 29. Alfresco Mission To be the most widely used Content Content Server... Repository Services Content Processes Services Full-text Indexes Metadata DBMS ...to be 5 Times Faster... & Categories Storage Scalability High Availability ...and 10 Times Cheaper... & Replication ...with freedom of choice. 29
- 30. Edition Comparison Enterprise Edition Community Edition ● Production ready and supported ● Unsupported ● QA Testing ● Daily builds o 18 Dedicated QA Engineers o Limited QA testing via automation o 14 Phase QA cycle o Basic testing against 1 Open Source stack o Benchmarked for Stability, Scalability and Security o Tested on both Open Source and Proprietary technology stacks o Both manual and automated QA with over 6000 test per stack ● Includes large scale production features 30
- 31. Enterprise Production Features ● JMX based System Monitoring ● Runtime Administration ● Runtime Indexing Consistency Check and Update ● High Performance / Resilience Clustering ● Storage Policies ● Both Open Source and proprietary technology stack support ● Production scanning solution – Kofax Release Script 31
- 32. Build Process Latest Functionality and Stability OS Build/ Daily Build Release Release New Candidate Functionality QA Ent Stack Scalability Management Bug Fixing QA HA QA QA 32
- 33. Platform Support Extensive QA Enterprise Edition Community Edition ● OS Linux, Windows, Solaris ● OS o Linux ● Data Base o MySQL, Oracle, PostgreSQL, MSSQL Server, DB2 ● Data Base o MySQL ● Application Server o Tomcat, JBoss, Oracle, Weblogic, Websphere ● Application Server o Tomcat ● Authentication o Alfresco, OpenLDAP, NTLM, Sun One Directory ● Authentication Server, Active Directory, Kerberos, JASS o Alfresco, OpenLDAP ● Browser o Firefox, IE, Safari ● Browser o Firefox 33
- 34. Options ● Trial o Quick Trial o Embedded Training o Alfresco Cloud Trial ● Development o Latest Features o Alfresco Community ● Non-Critical Usage o Alfresco Community 34
- 35. Questions? ● Try Alfresco: o Cloud Trail – http://bit.ly/cloud-trial o Download Enterprise – http://bit.ly/EntTrial ● TCO WhitePaper:
- 36. Watch the live webinar: http://bit.ly/ecm-decisions Ian Howells Chief Marketing Officer Paul Hampton Director of Product Marketing