Ed Priest Resume December 2016

Ed Priest Resume December 2016

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  Ed Priest  919-673-9007 [email protected]  8608 Stanton Place Raleigh, NC 27615  PROJECT MANAGER / PROCUREMENT/ CUSTOMER SERVICE  Accomplished and results driven professional recognized for professionalism, commitment to excellence, and demonstrated ability to communicate and work with senior management, associates, and customers. Has an excellent interpersonal skill, able to collaborate effectively with co-workers at all levels. Self-motivated and can work independently or in a team. Broad based qualifications include: Project Management and Leadership, Deployments, Customer Interface for the Delivery of Goods and Services, Order Status Applications, Development and Testing, Contract Negotiations, and World Wide Team Leadership. Industries Project Domains Integrated Order Status , Order Status On Line, Service Delivery Center, Procurement Plans and Controls, Procurement Buying, and Procurement Contracts Departments (Project Portfolio $12 - $13 Million) AREAS OF EXPERTISE  EXCELLENT STRATEGIST - Provide solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.  EXCEPTIONAL ORGANIZATIONAL SKILLS - Consistently recognized by colleagues for hexceptional talents in needs analysis and problem resolution in fast-paced environments.  STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.  ADMINISTRATION AND MANAGEMENT - Knowledgeable of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.  PROJECT MANAGEMENT – Identifies and assess opportunities, schedules the project in logical steps and budgets time required to meet deadlines. Consistently recognized for completing projects on time and within budget.  CUSTOMER SERVICE - Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships.  COMPUTER SKILLS – Knowledgeable of computer programs to include PCs, Compatibles, SAP, WAS, DB2, MQ Series, Domino, UNIX, AIX, Linux, Windows NT, Windows XP, Java, and J2ee. PROFESSIONAL EXPERIENCE Customer Service Technology Specialist: Johnson Lexus  Raleigh, NC July 20, 2015 – On Going  Customer Interface / Education - Product Technology  Customer Negotiations of Purchasing Agreements and Contracts Specialist  Request For Customer Quotes  Project Management Siemens DX Customer Care Support Center Training: Randstad USA Staffing  Raleigh, NC January 2013 – June 2015  Siemens DX Customer Care Support Center and SAP Database Administration  Direct Customer Interface 
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  IBM Employment History ProjectManager: IBM  Raleigh, NC February 1995–June 2012  Manage Lead Global Development, on going support teams, direct client interface, project executive management reporting/status, delivery and schedule management on orders status key deployments.  Serve as Lead Customer Liaison with a concentration on the optimization and efficiency of labor / services to maximize the Customers project requirements. Procurement Contracts Specialist:  Lead Contracts Administrator for Point of Sale Division software licensing, hardware contracts, works for hire contracts, and customized contracts.  Directly interfaced with the Point of Sale Management, Client, and Vendors on negotiations and writing of contracts.  Worked directly with Legal and Intellectual Property attorneys on each contract. Procurement Plans and Controls:  Responsible for client asset inventory controls and audits, internal procurement audits, and procurement key measurements reporting, and budget reporting. Procurement Domestic and International Buyer:  Accounted for several different commodities including manufacturing molded plastics, sheet metal, computer display tubes, and all Research Triangle Park maintenance supplies. Procurement Administration:  Lead and supported the Procurement File Room and Procurement Library. EDUCATION BS in Economics/Materials Management: North Carolina State University  Raleigh, NC 1989-1993 Associates Degree: Ulster County Community College  Stone Ridge, NY 1975-1977 North Carolina Notary – July 2015 IBM PMP Certified  2008