Education

Education

• 1.
  Education Masters of ScienceIn Health Services Administration December 2015 D’Youville College, Buffalo NY Bachelors of Science In Health Services Management May 2012 D’Youville College, Buffalo NY Healthcare Experience Data Manager, Department of Medicine March 2016-Present Roswell Park Cancer Institute, Buffalo NY  Implement data management for major research and CT scan data warehouses  Abstract risk factor patient history from medical record, apply complex coding rules.  Capture clinical data on cancer diagnostic procedures, exams, tests, and end points.  Track cohorts of patients over time, using intermediate Excel functionality.  Perform QA data checks and make appropriate corrections.  Establish and maintain excellent project management files, both paper charts and digital files, and organized lists of work performed.  Engage in Health Fairs and community outreach activities such as the Breath of Life, demonstrating professionalism and sensitivity while discussing the lung cancer screening program and representing Roswell Park.  Engage in professional development, grand rounds, annual employee training/health screening, and computer training to ensure professional skills remain up to date. Patient Access Representative April 2015-March 2016 Clinical Authorization Representative June 2012-April 2015 Roswell Park Cancer Institute, Buffalo NY  Obtained patient medical records from outside providers  Established patient appointments according to physicians’ schedules and patient needs.  Utilized enterprise patient access computer tracking and scheduling programs: scheduling.com, GUI, Healthenet, EMR, E-Copy, PACS, and Infoclick  Organized ambulatory care patient medical records  Obtained medical insurance authorizations and referrals, and verified patient insurance payers  Solved a variety of physician and staff patient access issues. Student Graduate Practicum January 2014-May 2014 Roswell Park Cancer Institute Magnet re-designation with Pam McLaughlin  Assisting with gathering information for Magnet re-designation  Learning various components of Magnet  Assisting with writing Magnet document for re-designation  Learning how quality improvements are essential for improving patient outcomes Student Internship January 2012-April 2012
• 2.
  Sydney E.N.T FacialSurgeryand Day Center, NSW, Australia  Improved multitasking by working with multiple patients and staff at once  Acquired new administration and hands on experience with staff and patients  Boosted communication skills by working with patients Student Internship/ Work Study April 2011- December 2011 Buffalo Sports and Spine Institute, Amherst NY  Learned HIPPA compliance and the importance of confidentiality  Responsible for billing, reception work, codes and scheduling  Converted into permanent work status once internship was completed Rite Aid Pharmacy, Kenmore NY February 2007-April 2010  Provided outstanding customer service  Maintained confidentiality  Operated computer systems  Filled prescriptions