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Emerging Trends,
2.0, and Libraries


                           David Lee King
    Topeka & Shawnee County Public Library
                        davidleeking.com
What is
Web 2.0?
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Web 2.0
has done a similar thing
           for the web.
From Wikipedia: “a … second-
generation of Internet-based services
— such as social networking sites,
wikis, communication tools, and
folksonomies — that let people
collaborate and share information
online in ways previously unavailable.”
communication, conversation,
     participation...

   Community
Web 2.0
Church 2.0                            Music 2.0

         Law 2.0            Advertising 2.0

                       Business 2.0


                   Library 2.0
Tagging
   RSS Readers                Commenting

RSS

        Glue of Web 2.0
  User-
Generated                          Friending
 Content                 Mashups
            Web as Platform
1. RSS

•   Does 2 things:
    •   subscribe to other websites that
        have RSS feeds (aka syndication)
    •   create content in one place, but display
        it in another place
•   any content - text, photos, audio, video
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
RSS
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
2. RSS Feed Readers
3. Tagging, or
          Folksonomies
•   Categorizing the web
•   Choose personal keywords
•   Browseable and searchable
•   web 2.0 uses tagging
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
4. Leaving Comments
•   one-on-one in the
    past
•   maybe a letter?
•   Here’s what it can be
    now
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
conversation
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
29
comments!
On a
Director’s
 Blog!!!
5. User-Supplied Content

•   web 2.0 doesn’t exist without user generated
    content
•   most web 2.0 sites feature “my stuff”
    •   text
    •   photos
    •   videos
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
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Emerging Trends, 2.0 & Libraries
6. Web as Platform

•   web-based software
•   a platform that allows people to interact
•   not the usual “here’s the info about my
    organization”
•   email is a good example
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
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Emerging Trends, 2.0 & Libraries
7. Mashups

•   From Wikipedia: “A mashup is a website or
    web application that seamlessly combines
    content from more than one source
    into an integrated experience.”
•   Usually via an API, RSS feed, or JavaScript
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
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8. Friending

•   Buddies, friends, contacts,
    followers
•   Linking to friends or contacts
•   sharing content
•   trusted buddy list
Emerging Trends, 2.0 & Libraries
now, let’s jump right in
•   blogs
•   social networking sites
•   bookmark managers
•   wikis
•   instant messaging
•   podcasting and videocasting
•   Library Catalogs???
blogs
Emerging Trends, 2.0 & Libraries
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what can you
          do with blogs?
•   communicate with your patrons!
•   start conversations...
•   new books, videos, what’s new at the library
•   internal staff newsletter
•   subject guide current awareness
•   reaching customers where they are...
Social Networking Sites
Emerging Trends, 2.0 & Libraries
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What can you do with
       Social Networking Sites?

•   Reach patrons in THEIR space
•   Use contact lists to push events and news
•   Direct links to library material
•   Share – why should I attend your teen
    program?
•   Use them as search tools
Bookmark Managers

•   AKA Social Bookmarking
    •   IE favorites is tied to a single PC
    •   Bookmark managers do the same thing…
    •   … but are accessible via the web!
•   how it works
    •   add a bookmark, add tags, description, clipping
    •   Others can add comments, ratings
    •   Others can subscribe via RSS
•   searchable
Emerging Trends, 2.0 & Libraries
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What can you do with
           Bookmark Managers?

•   Access your own bookmarks anywhere
•   Find an expert and subscribe
•   Search
•   Share!
    •   actual links
    •   expertise
Wiki
•   What’s a Wiki?
    •   A website that allows anyone to add and
        edit content
    •   Great for collaborative authoring
    •   Tracks changes so you can revert back to
        older page if needed
    •   Monitor changes via RSS
•   Searchable
•   Comments can be allowed
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
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Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
What can you do
        with a Wiki?
•   Subject Guides
•   Staff Intranet
•   Project management
•   Committee/Taskforce minutes
•   Allowing patrons to interact with you…
Instant Messaging

•   AKA IM
•   Pretty easy – you type, hit enter, they type, hit
    enter, etc.
•   Chat history is tracked
•   Real time communication
•   PCs, cell phones, PDAs all have IM
IM Clients
•   Individual clients:
    •   AOL AIM

    •   MSN Messenger

    •   Yahoo! Messenger

    •   IRC, ICQ, Jabber, GTalk, GroupWise Messenger,
        etc.

•   Multi-Client services:
    •   Trillian, Gaim, Meebo
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
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Emerging Trends, 2.0 & Libraries
What can you do with
        IM?

•   IM Reference
•   IM library staff
•   Can be less hassle than email or phone
•   Allowing patrons to reach you!
Podcasting

•   Web feed of audio that anyone can subscribe
    to
•   To listen:
    •   Need an MP3 player
    •   Need an RSS feed
    •   Need a feed reader
    •   Even better - A podcasting aggregator (ie.,
        iTunes and Juice)
Creating a Podcast
•   Something to say – most important
•   Microphone = can be a Radio Shack cheapie
•   Audacity = free
•   Place to store the podcast – archive.org,
    blip.tv, etc. = free
•   RSS feed that will distribute podcasts = free
    (FeedBurner does this)
•   Free, free, free vs Time, Time, Time!
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
What can you do with Podcasting?

•   Library news/upcoming events
•   Booktalks
•   Oral histories
•   Lectures
•   Local music
•   Author readings
•   Library instruction/guided tours
•   Reach patrons where they are…
Videocasting

•   same idea as podcasting - but with video
•   to watch: need a video player
•   rss feed
•   feed reader
•   even better - a video aggregator (mefeedia,
    fireant, itunes)
Creating a VideoCast
•   Something to say

•   Camcorder – cheapies for $30…

•   Digital video editing software

•   Place to store the videocast – archive.org = free

•   RSS feed that distributes videocasts = free
    (feedburner again)

•   pricey, Takes Time, Is Very Cool.
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
what can you do
          with video?
•   lectures, events, instruction
•   virtual tours
•   book talks
•   something completely original
•   reaching those patrons again...
Amazon vs OPAC
Emerging Trends, 2.0 & Libraries
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Extending the catalog...
Emerging Trends, 2.0 & Libraries
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Introducing
  Topeka’s
Digital Branch
Who are
 We?
             Digital
           Translation

   Goals
Who are
 We?
Busy Library
Content!
Community
Digital
Translation
What’s a
Digital Branch?
 •   All services will be both physical and digital
 •   We’ll use the web to build unique stuff
 •   to some, the digital branch will be the only
     branch


We’re running two libraries!
“Information Superhighway?”


    “Virtual Reality?”
Emerging Trends, 2.0 & Libraries
community
                 conversation
           connections
participation
                   invitations
 user-generated
                    sharing
   it’s a small
      world adding “my”
                 thoughts
content
Emerging Trends, 2.0 & Libraries
Content
Content
Content
Content
RSS
Media
content creator

•   librarian
•   library staff
•   all staff assigned to help out
•   trained and released
multimedia content
          creator

•   we bought cameras and camcorders
•   i’m training staff of how to use them
•   we encourage it
•   we give time for it
Community
Community
Entryways
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
conversation

•   more than content
•   conversations taking place
•   ref desk
•   comments
•   patron generated content
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
outside the website
outside the website
tracking conversation
•   summize
•   google alerts
•   others
•   keyword searches
•   answer and comment when it makes sense!
•   pass it on to staff
Goals
Sharing


Content               Our Stories


          Community
Telling our Story
story means
•   more than the facts
•   being a reporter... or an editorialist
•   blogging!
•   sharing - our favorite recipes
•   our trip to spain
•   and surrounding it with our stuff (books)
How do I
make time for
 new stuff?
Finding
Time
Changing focus
 • Finding time
   vs
     willingness
     and priority
 •   You have to
     want to
     change
 •   change job
     descriptions
Schedule
  your
  time
Emerging Trends, 2.0 & Libraries
Granting time
  •   give time - for reading, playing,
      learning, creating
  •   send staff to formal training
  •   practical training for staff - teach
      what's relevant to your staff and
      library
  •   buy books for training
Emerging Trends, 2.0 & Libraries
Yikes! My boss says I
need to learn this stuff!
 • 15 minutes a day
 • start with your interests
  • find some blogs to read
  • leave comments
 • Work through a Learning 2.0 plan
Where to start?
•   blogs:
    •   blogger.com or wordpress.com
    •   what are you going to write about?
•   Wikis:
    •   PB Wiki
    •   use it for your next committee project
Where to start?
•   IM

    •   sign up for AOL Instant Messenger

    •   Use Meebo to chat with co-workers (or me!)

•   Social Networks

    •   Get a FaceBook account

    •   friend other librarians

•   Podcasting and Videocasting

    •   think of a reason and a goal, then go for it!

    •   Use whatever’s handy - digital camera video is fine
Why?
This is not your library
This is your library
This is your
  library
This is your library
Thank you!

 davidleeking.com

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Emerging Trends, 2.0 & Libraries

  • 1. Emerging Trends, 2.0, and Libraries David Lee King Topeka & Shawnee County Public Library davidleeking.com
  • 21. Web 2.0 has done a similar thing for the web.
  • 22. From Wikipedia: “a … second- generation of Internet-based services — such as social networking sites, wikis, communication tools, and folksonomies — that let people collaborate and share information online in ways previously unavailable.”
  • 23. communication, conversation, participation... Community
  • 24. Web 2.0 Church 2.0 Music 2.0 Law 2.0 Advertising 2.0 Business 2.0 Library 2.0
  • 25. Tagging RSS Readers Commenting RSS Glue of Web 2.0 User- Generated Friending Content Mashups Web as Platform
  • 26. 1. RSS • Does 2 things: • subscribe to other websites that have RSS feeds (aka syndication) • create content in one place, but display it in another place • any content - text, photos, audio, video
  • 33. RSS
  • 36. 2. RSS Feed Readers
  • 37. 3. Tagging, or Folksonomies • Categorizing the web • Choose personal keywords • Browseable and searchable • web 2.0 uses tagging
  • 41. 4. Leaving Comments • one-on-one in the past • maybe a letter? • Here’s what it can be now
  • 49. 5. User-Supplied Content • web 2.0 doesn’t exist without user generated content • most web 2.0 sites feature “my stuff” • text • photos • videos
  • 54. 6. Web as Platform • web-based software • a platform that allows people to interact • not the usual “here’s the info about my organization” • email is a good example
  • 59. 7. Mashups • From Wikipedia: “A mashup is a website or web application that seamlessly combines content from more than one source into an integrated experience.” • Usually via an API, RSS feed, or JavaScript
  • 66. 8. Friending • Buddies, friends, contacts, followers • Linking to friends or contacts • sharing content • trusted buddy list
  • 68. now, let’s jump right in • blogs • social networking sites • bookmark managers • wikis • instant messaging • podcasting and videocasting • Library Catalogs???
  • 69. blogs
  • 77. what can you do with blogs? • communicate with your patrons! • start conversations... • new books, videos, what’s new at the library • internal staff newsletter • subject guide current awareness • reaching customers where they are...
  • 98. What can you do with Social Networking Sites? • Reach patrons in THEIR space • Use contact lists to push events and news • Direct links to library material • Share – why should I attend your teen program? • Use them as search tools
  • 99. Bookmark Managers • AKA Social Bookmarking • IE favorites is tied to a single PC • Bookmark managers do the same thing… • … but are accessible via the web! • how it works • add a bookmark, add tags, description, clipping • Others can add comments, ratings • Others can subscribe via RSS • searchable
  • 110. What can you do with Bookmark Managers? • Access your own bookmarks anywhere • Find an expert and subscribe • Search • Share! • actual links • expertise
  • 111. Wiki • What’s a Wiki? • A website that allows anyone to add and edit content • Great for collaborative authoring • Tracks changes so you can revert back to older page if needed • Monitor changes via RSS • Searchable • Comments can be allowed
  • 121. What can you do with a Wiki? • Subject Guides • Staff Intranet • Project management • Committee/Taskforce minutes • Allowing patrons to interact with you…
  • 122. Instant Messaging • AKA IM • Pretty easy – you type, hit enter, they type, hit enter, etc. • Chat history is tracked • Real time communication • PCs, cell phones, PDAs all have IM
  • 123. IM Clients • Individual clients: • AOL AIM • MSN Messenger • Yahoo! Messenger • IRC, ICQ, Jabber, GTalk, GroupWise Messenger, etc. • Multi-Client services: • Trillian, Gaim, Meebo
  • 132. What can you do with IM? • IM Reference • IM library staff • Can be less hassle than email or phone • Allowing patrons to reach you!
  • 133. Podcasting • Web feed of audio that anyone can subscribe to • To listen: • Need an MP3 player • Need an RSS feed • Need a feed reader • Even better - A podcasting aggregator (ie., iTunes and Juice)
  • 134. Creating a Podcast • Something to say – most important • Microphone = can be a Radio Shack cheapie • Audacity = free • Place to store the podcast – archive.org, blip.tv, etc. = free • RSS feed that will distribute podcasts = free (FeedBurner does this) • Free, free, free vs Time, Time, Time!
  • 138. What can you do with Podcasting? • Library news/upcoming events • Booktalks • Oral histories • Lectures • Local music • Author readings • Library instruction/guided tours • Reach patrons where they are…
  • 139. Videocasting • same idea as podcasting - but with video • to watch: need a video player • rss feed • feed reader • even better - a video aggregator (mefeedia, fireant, itunes)
  • 140. Creating a VideoCast • Something to say • Camcorder – cheapies for $30… • Digital video editing software • Place to store the videocast – archive.org = free • RSS feed that distributes videocasts = free (feedburner again) • pricey, Takes Time, Is Very Cool.
  • 146. what can you do with video? • lectures, events, instruction • virtual tours • book talks • something completely original • reaching those patrons again...
  • 170. Who are We? Digital Translation Goals
  • 176. What’s a Digital Branch? • All services will be both physical and digital • We’ll use the web to build unique stuff • to some, the digital branch will be the only branch We’re running two libraries!
  • 177. “Information Superhighway?” “Virtual Reality?”
  • 179. community conversation connections participation invitations user-generated sharing it’s a small world adding “my” thoughts
  • 186. RSS
  • 187. Media
  • 188. content creator • librarian • library staff • all staff assigned to help out • trained and released
  • 189. multimedia content creator • we bought cameras and camcorders • i’m training staff of how to use them • we encourage it • we give time for it
  • 198. conversation • more than content • conversations taking place • ref desk • comments • patron generated content
  • 208. tracking conversation • summize • google alerts • others • keyword searches • answer and comment when it makes sense! • pass it on to staff
  • 209. Goals
  • 210. Sharing Content Our Stories Community
  • 212. story means • more than the facts • being a reporter... or an editorialist • blogging! • sharing - our favorite recipes • our trip to spain • and surrounding it with our stuff (books)
  • 213. How do I make time for new stuff?
  • 215. Changing focus • Finding time vs willingness and priority • You have to want to change • change job descriptions
  • 216. Schedule your time
  • 218. Granting time • give time - for reading, playing, learning, creating • send staff to formal training • practical training for staff - teach what's relevant to your staff and library • buy books for training
  • 220. Yikes! My boss says I need to learn this stuff! • 15 minutes a day • start with your interests • find some blogs to read • leave comments • Work through a Learning 2.0 plan
  • 221. Where to start? • blogs: • blogger.com or wordpress.com • what are you going to write about? • Wikis: • PB Wiki • use it for your next committee project
  • 222. Where to start? • IM • sign up for AOL Instant Messenger • Use Meebo to chat with co-workers (or me!) • Social Networks • Get a FaceBook account • friend other librarians • Podcasting and Videocasting • think of a reason and a goal, then go for it! • Use whatever’s handy - digital camera video is fine
  • 223. Why?
  • 224. This is not your library
  • 225. This is your library
  • 226. This is your library
  • 227. This is your library