Empowering Others: 
The Key to a Sustainable 
Organization 
Kim Blank 
Assistant Director 
of Student Activities
INTRODUCTIONS 
Name 
Leadership position(s) you hold 
Organization(s) you represent 
Why are you here today?
STRONG ORGANIZATIONS 
What does a successful student organization 
look like? 
How does an organization become successful? 
How does your organization build people? 
What legacy does your organization leave for 
future members?
GROWING ORGANIZATIONS
ORGANIZATIONAL ASSESSMENT 
NEW BEGINNINGS 
Mission or purpose of your organization 
Strengths of your organization. 
Areas of development (weaknesses) 
Why did you join and why did you stay? 
Do you see future leaders emerging in your 
organization? 
In what ways have you been rewarded, 
recognized or valued by the organization 
and/or its members? 
Where is this organization going in the future?
EVALUATING 
THE ORGANIZATIONAL ASSESSMENT 
Which questions were easy to answer? 
Which questions made you stop and think 
about how to answer them? 
What does this tell you about the organization 
overall?
COMMON FACTORS 
AMONG SUCCESSFUL ORGANIZATIONS 
Administrative Duties: on time, correct forms, exceed performance standards 
Advisors: advisor(s) and officers work as a team; advisor(s) aware of 
organization’s activities 
Programming: a variety of educational programs are provided to develop 
members 
Committees: team approach to organization responsibilities 
Activities: focus activities that support the mission and development of the 
“team” 
Leaders: members are leaders on campus 
Networks: members and officers interact with other organizations for support 
and idea exchange 
Community: organization is involved in community service 
Education: opportunities for education and membership development are 
regularly offered 
Recruitment: market your organization’s benefits through its programs, not its 
social activities 
Marketing: positive public relations
MEMBERS NEED… 
CULTIVATING AND HARVESTING 
A sense of belonging 
A sense of sharing in planning the organization’s 
objectives 
To feel that goals and objectives are reasonable 
and achievable 
To feel that what they are doing has real purpose 
To share in making the ground rules 
To know what is expected of them 
To have responsibilities that challenge 
To see that progress is being made toward goals 
To be kept informed 
To have confidence in the organization’s leadership
MATTERING & MARGINALITY 
Mattering 
Others are interested in what happens to you, 
empathize with you, and/or appreciates you. 
Marginality 
Not belonging to the group: characterized by feeling 
unnoticed, ignored, unrecognized, and 
disconnected from others. 
- Scholssberg
BECOME A BUILDER OF PEOPLE 
Encourage individual growth 
Reward work well done 
Mediate disputes address issues quickly & 
fairly 
Communicate clearly & listen actively 
Accepting input and ideas from everyone 
Use guidelines rather than regulations 
Train and coach for excellence 
Settle differences rather than stifle 
opposition 
Lead by example and foster mutual respect 
Avoid leading by intimidation and 
punishment
BECOME A BUILDER OF PEOPLE: AVOID… 
Blaming 
Passing the buck 
Tantrums 
Chewing people out in public 
Unreasonable demands 
Encroaching on personal time when not 
absolutely necessary 
Asking others to do a job you wouldn’t be 
willing to do yourself
YOUR ORGANIZATION’S LEGACY 
REFLECTING 
What goals did the organization accomplish? 
Which goals and priorities will the organization 
have for the following year? 
Whose talents/skills/abilities match the needs 
of the organization? 
Is the organization’s transition of leadership 
effective? 
Who will the organization recruit this coming 
year?
REFERENCES 
Astin, A. W. (1984). Student involvement: A 
developmental theory for higher education. 
Journal of College Student Personnel, 25, 297- 
308. 
Chickering, A. W., & Schlossberg, N. K. (1995). How 
to get the most out of college. Boston: Allyn & 
Bacon. 
Dunkel, N.W., & Shuh, J.H. (1998). Advising student 
groups and organizations. San Francisco, CA: 
Jossey-Bass. 
Schlossberg, N. K. (1989). Marginality and 
mattering: Key issues in building community. In 
D.R. Roberts (Ed.), Designing campus activities to 
foster a sense of community (New Directions for 
Student Services, No. 48, pp. 5-15). San 
Francisco: Jossey-Bass.

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Empowering Others

  • 1. Empowering Others: The Key to a Sustainable Organization Kim Blank Assistant Director of Student Activities
  • 2. INTRODUCTIONS Name Leadership position(s) you hold Organization(s) you represent Why are you here today?
  • 3. STRONG ORGANIZATIONS What does a successful student organization look like? How does an organization become successful? How does your organization build people? What legacy does your organization leave for future members?
  • 5. ORGANIZATIONAL ASSESSMENT NEW BEGINNINGS Mission or purpose of your organization Strengths of your organization. Areas of development (weaknesses) Why did you join and why did you stay? Do you see future leaders emerging in your organization? In what ways have you been rewarded, recognized or valued by the organization and/or its members? Where is this organization going in the future?
  • 6. EVALUATING THE ORGANIZATIONAL ASSESSMENT Which questions were easy to answer? Which questions made you stop and think about how to answer them? What does this tell you about the organization overall?
  • 7. COMMON FACTORS AMONG SUCCESSFUL ORGANIZATIONS Administrative Duties: on time, correct forms, exceed performance standards Advisors: advisor(s) and officers work as a team; advisor(s) aware of organization’s activities Programming: a variety of educational programs are provided to develop members Committees: team approach to organization responsibilities Activities: focus activities that support the mission and development of the “team” Leaders: members are leaders on campus Networks: members and officers interact with other organizations for support and idea exchange Community: organization is involved in community service Education: opportunities for education and membership development are regularly offered Recruitment: market your organization’s benefits through its programs, not its social activities Marketing: positive public relations
  • 8. MEMBERS NEED… CULTIVATING AND HARVESTING A sense of belonging A sense of sharing in planning the organization’s objectives To feel that goals and objectives are reasonable and achievable To feel that what they are doing has real purpose To share in making the ground rules To know what is expected of them To have responsibilities that challenge To see that progress is being made toward goals To be kept informed To have confidence in the organization’s leadership
  • 9. MATTERING & MARGINALITY Mattering Others are interested in what happens to you, empathize with you, and/or appreciates you. Marginality Not belonging to the group: characterized by feeling unnoticed, ignored, unrecognized, and disconnected from others. - Scholssberg
  • 10. BECOME A BUILDER OF PEOPLE Encourage individual growth Reward work well done Mediate disputes address issues quickly & fairly Communicate clearly & listen actively Accepting input and ideas from everyone Use guidelines rather than regulations Train and coach for excellence Settle differences rather than stifle opposition Lead by example and foster mutual respect Avoid leading by intimidation and punishment
  • 11. BECOME A BUILDER OF PEOPLE: AVOID… Blaming Passing the buck Tantrums Chewing people out in public Unreasonable demands Encroaching on personal time when not absolutely necessary Asking others to do a job you wouldn’t be willing to do yourself
  • 12. YOUR ORGANIZATION’S LEGACY REFLECTING What goals did the organization accomplish? Which goals and priorities will the organization have for the following year? Whose talents/skills/abilities match the needs of the organization? Is the organization’s transition of leadership effective? Who will the organization recruit this coming year?
  • 13. REFERENCES Astin, A. W. (1984). Student involvement: A developmental theory for higher education. Journal of College Student Personnel, 25, 297- 308. Chickering, A. W., & Schlossberg, N. K. (1995). How to get the most out of college. Boston: Allyn & Bacon. Dunkel, N.W., & Shuh, J.H. (1998). Advising student groups and organizations. San Francisco, CA: Jossey-Bass. Schlossberg, N. K. (1989). Marginality and mattering: Key issues in building community. In D.R. Roberts (Ed.), Designing campus activities to foster a sense of community (New Directions for Student Services, No. 48, pp. 5-15). San Francisco: Jossey-Bass.

Editor's Notes

  • #7: Provide copy of the Organization Assessment Worksheet
  • #10: Students and staff must feel they matter to the organization
  • #11: Using relationship skills to lead from empowerment, rather than cracking the whip to get people hopping, will go a long way to reducing
  • #13: Transition Ideas