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Ethics in the Workplace for different areas
- 1. ETHICS IN THE WORKPLACE Prepared by: AgnesM. Aquino, PhD
- 2. WHAT IS WORK EHICS? ●A group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace
- 3. Ethical Dilemmas Situation inwhich a business decision may be influenced for personal gain. Employee’s disclosure of illegal, immoral, or unethical practices in the organization. Business people expect employees to be loyal and truthful, but ethical conflicts may arise. Telling the truth and adhering to deeply felt ethical principles in business decisions.
- 4. Ethical Issues • Product safetystandards • Advertising contents • Working environment • Unauthorized payments • Employee’s privacy • Environmental issues
- 5. Ethical Awareness • Codeof Conduct Formal statement that defines how the organization expects and
- 6. Ethical Education • Codes of conductcannot detail a solution for every ethical situation, so corporations
- 7. Ethical Action • Helping employees recognizeand reason through ethical problems
- 8. Ethical Leadership • Executives must demonstrateethical behavior in their actions. • Whistle-blowing Whistle-blowing happens when an
- 9. What is WorkEthics? Ethics can be defined as a set of rules formulated by a country or a company or some institutions. 01 Ethics is guidelines or rules that are set for a society or an organization rather than for an individual . 02 Work ethics is an invisible employee behavior, noticeable by its absence. 03
- 10. ● Obeying companyrules ● Communicating effectively ● Taking responsibility ● Being accountable ● Being professional ● Trusting and respecting colleagues ETHICS IN THE WORKPLACE
- 11. To be successfulin a career you must possess both strong occupational skills and good work ethics. The following are nine areas of work ethic traits and performance standards you will be presented and expected to exhibit in the workplace: WORK ETHICS PERFORMANCE STANDARDS
- 12. 1. Attendance • Attend90% or more of the required class time • Be tardy for class no more than eight times during a six weeks • Notify instructor before planned absences or tardiness • Be prepared for work by reading assignments and completing job • Participate in activities by contributing to work discussion, completing assignments, and being involved in any activities • Begin and end work as expected • Use work time appropriately
- 13. IT IS THE CORNER-STONEOF ADVANCEM ENT DEPENDABILITY = RELIABILITY = MARKETABI LITY Attendance GOOD ATTENDANCE IS EXPECTED
- 14. 2. Character • Displaya high level of effort and commitment to performing and completing work • Be honest in all situations • Demonstrate trustworthiness and responsible behavior • Displays loyalty, dependability, reliability, initiative, and self-discipline
- 15. LOYALTY • In returnfor salary and benefits, the firm expects loyalty. • With loyalty comes a sense of pride. • All employees are goodwill ambassadors and salespeople for their company. • Employees must keep company ―”secrets”. • The more the company succeeds the more you will succeed. • If you can not feel faithfulness and allegiance to your company, you should seek a job eles where.
- 16. HONESTY • Honesty isvaluable • Employees account for 30% of all ―”shortages” • Being honest is more than just not taking ―”things” • In an 8 hour day --- how much time should be spent on task? • Using the company telephone for personal calls, checking email, or texting is actually stealing from the company!!!
- 17. HONESTY Never lie onyour: –Application –Time sheet –Expense statements - Never cheat a: –Customer –Associate –Employer
- 18. TRUSTWORTHINESS Higher trust =higher pay!! –Closing or opening the office –Supervising others –Handing cash - Complete a task –earn some trust - Dependability & reliability = trustworthiness. - Employers quickly see who can handle responsibility.
- 19. INITIATIVE • When employeeshave initiative, they are willing to see that work gets done. • People with initiative are: – Motivated – Enthusiastic – Industrious – Hard working • People with initiative see a job that needs to be done and do it! Beyond the ―”call of duty ”.
- 20. SELF-DISCIPLINE G SELF-RESPONSIBILITY •Self-discipline is a part of accepting responsibility • Self-discipline requires the handling of emotions • The hard part is making the best choice among the alternatives
- 21. 3. Teamwork • Encourageand facilitate cooperation, pride, trust, and group identity • Foster commitment and team spirit • Facilitate cooperation • Respects the rights of others • Respects confidentiality • Is a team worker • Is cooperative • Is assertive • Displays a customer service attitude • Seeks opportunities for continuous
- 22. 4. Appearance • Appearancedeals with every aspect of how we perceive an individual. In an instant, we form opinions about a person based on: –Appearance, –Smell, –Cleanliness, –Mannerisms. • Depending on the career, acceptable appearances will vary. • Regardless of the job, there is no excuse for not being groomed correctly.
- 23. 5. Attitude • Demonstratesa positive attitude • Appears self-confident • Display a willingness to cooperate and accept constructive criticism • Set realistic expectations
- 24. • Self-confidence is prerequisiteto success • Willing to learn new skills • To take opportunities • To grow • Setting realistic goals, and working to achieve them, helps us to continually grow and develop Attitude • Never underestimate the power of proper attitude. • Attitude determines how successful we will be. • Attitude determines altitude. Demonstrate a Positive Attitude Appear Self- confident Have Realistic Expectations of Self
- 25. 6. Productivity • Followsdirections and procedures • Observe established policies on safety • Notify proper authorities of circumstances or situations presenting potential safety hazards • Maintain equipment and supplies • Keeps work area neat and clean • Conserves materials • Do not use or knowingly permit others to use tools and equipment improperly • Make up missed assignments in a timely manner • Stay on task and utilize time constructively
- 26. 7. Organizational skills •Prioritize and manage time and stress effectively • Demonstrate flexibility in adapting to changes
- 27. Time Management • Askfor help • Many are scared to ask for help • Fear being seen as intrusive or dumb • Help comes in many forms • People all around you are paid to help
- 28. Time Management • TechniquesSet timetables • Measure how you’re doing • Pocket, wall, or desk calendar • Mark activity due dates appropriately • Prior to the activity due date, fill in other days with activities that will help you • accomplish the mini steps that it will take to complete the big assignment
- 29. 8. Communication • Communicateaccurate information to others in a professional and courteous manner • Displays appropriate nonverbal (eye contact, body language) and oral (listening, telephone etiquette, grammar) skills Listen attentively to others Good technology etiquette
- 30. Communicatio • The worstassumption a sender of a message can make is that the message will be received as intended Language it self can be a barrier • Unclear wording • Slang • Jargon • Tone • Another barrier is body language
- 31. 9. Respect • Treatinstructors, staff and fellow students with respect, courtesy, and tact • Do not engage in harassment of any kind • Know the legal definitions of sexual harassment • Deal appropriately with cultural/racial diversity
- 32. ETHICS ORGANIZATION CULTURE ● Identify howethics affect organization culture, teamwork, productivity and public image
- 33. • The characteristicset of values and ways of behaving that employees in an organization share Organizational Culture
- 34. • Ethics applyto any relationship between the following individuals: • Internal Customers ( Management/ Supervisors and colleagues/ employees) • External Customers Relationships and Ethics
- 35. HOW TO ENCOURAGEGOOD ETHICS IN WORKPLACE 01 02 03 04 Fair consequence s Fair treatment Recognition Communicatio n (be clear and consistent) Constructiv e feedback 05 Have plans of action
- 36. MANAGERS ROLE How Managers shape Cultureand Ethics
- 37. Through Value-based leadership (Theexamples they set, type of people we hire) Formal structure and system (Formal policies, codes of ethics etc.) - Leaders - Values - Behavior - Culture - Performance How Managers shape Culture and Ethics
- 38. Culture Values • OurCulture We have a culture that promotes hard work and innovative thinking. • We are committed to maintain a tradition of excellence with distinction • Our Values We are customer-focused and driven to exceed our customers’ expectations. • Quality is our signature, and we take pride in everything we do. • We are a learning organization and are driven to maintain the highest standards of ethical excellence. • Our leadership is founded on talented employees effectively applying advanced technology and sound business management.
- 39. DO’S AND DON’TS Good Workplace Ethics •Be punctual • Take pride in your work • An immediate attempt to correct an issue • Set the Example Poor Workplace Ethics • Unpunctual/poor attendance • Ignoring procedures and policies • Make decisions for personal interest • Blackmail • Lack of Communication
- 40. DO’S AND DON’TS Good Workplace Ethics •Staying productive • Be accountable for your actions • Take Initiative • Think Critically to be able to solve problem • Blowing the whistle Poor Workplace Ethics • Poor customer services Lying • Gossiping • Bribes • Ignoring problems • Abusing confidentiality agreements
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