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Ethics in workplace
This document discusses key work ethics and performance standards expected in the workplace. It outlines 10 areas that are important to be successful in one's career: attendance, character, teamwork, appearance, attitude, productivity, organizational skills, communication, cooperation, and respect. Each area is defined and examples of demonstrating that trait are provided. The overall message is that to be successful one must have strong job skills as well as possess and display good work ethics in these 10 core areas.
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Ethics in workplace
- 1.
- 4. Work Ethics • Ethicsis a collection of values and behaviors which people feel are moral. • In other words, ―”ethics” is the name we give to our values or good behavior. • Positive work ethic is the collection of all the values and actions that people feel are appropriate in the work place.
- 5. WORK ETHICS PERFORMANCE STANDARDS • STANDARDSTo be successful in a career you must possess both strong occupational skills and good work ethics. • The following are ten areas of work ethic traits and performance standards you will be presented and expected to exhibit in the workplace:
- 6. 1. Attendance • Attend90% or more of the required class time • Be tardy for class no more than eight times during a six weeks • Notify instructor before planned absences or tardiness • Be prepared for work by reading assignments and completing job • Participate in activities by contributing to work discussion, completing assignments, and being involved in any activities • Begin and end work as expected • Use work time appropriately
- 7. Attendance • GOOD ATTENDANCEIS EXPECTED • IT IS THE CORNER-STONE OF ADVANCEMENT • DEPENDABILITY = RELIABILITY = MARKETABILITY
- 8. 2. Character • Displaya high level of effort and commitment to performing and completing work • Be honest in all situations • Demonstrate trustworthiness and responsible behavior • Displays loyalty, dependability, reliability, initiative, and self-discipline
- 9. LOYALTY • In returnfor salary and benefits, the firm expects loyalty. • With loyalty comes a sense of pride. • All employees are goodwill ambassadors and salespeople for their company. • Employees must keep company ―”secrets”. • The more the company succeeds the more you will succeed. • If you can not feel faithfulness and allegiance to your company, you should seek a job eleswhere.
- 11. HONESTY • Honesty isvaluable • Employees account for 30% of all ―”shortages”
- 12. HONESTY • Being honestis more than just not taking ―”things” • In an 8 hour day --- how much time should be spent on task? • Using the company telephone for personal calls, checking email, or texting is actually stealing from the company!!!
- 13. HONESTY Never lie onyour: –Application –Time sheet –Expense statements Never cheat a: –Customer –Associate –Employer
- 14. TRUSTWORTHINESS • Higher trust= higher pay!! –Closing or opening the office –Supervising others –Handing cash • Complete a task –earn some trust • Dependability & reliability = trustworthiness. • Employers quickly see who can handle responsibility.
- 15. INITIATIVE • When employeeshave initiative, they are willing to see that work gets done.People with initiative are: –Motivated –Enthusiastic –Industrious –Hard working • People with initiative see a job that needs to be done and do it!Beyond the ―”call of duty”.
- 16. SELF-DISCIPLINE & SELF-RESPONSIBILITY •Self-discipline is a part of accepting responsibility • Self-discipline requires the handling of emotions • The hard part is making the best choice among the alternatives
- 17. 3. Teamwork • Encourageand facilitate cooperation, pride, trust, and group identity • Foster commitment and team spirit • Facilitate cooperation • Respects the rights of others • Respects confidentiality • Is a team worker • Is cooperative • Is assertive • Displays a customer service attitude • Seeks opportunities for continuous
- 18. 4. Appearance • Presenta neat, clean appearance • Practice personal hygiene • Wear clothing suitable to the job, task and environment • Uses appropriate verbal and written etiquette
- 19. Appearance • Appearance dealswith every aspect of how we perceive an individual. In an instant, we form opinions about a person based on: –Appearance, –Smell, –Cleanliness, –Mannerisms. • Depending on the career, acceptable appearances will vary. • Regardless of the job, there is no excuse for not being groomed correctly.
- 20. 5. Attitude • Demonstratesa positive attitude • Appears self-confident • Display a willingness to cooperate and accept constructive criticism • Set realistic expectations
- 21. Demonstrate a PositiveAttitude • Never underestimate the power of proper attitude. • Attitude determines how successful we will be. • Attitude determines altitude.
- 22. Appear Self-confident Self-confidence is prerequisiteto success • Willing to learn new skills • To take opportunities • To grow
- 23. Have Realistic Expectationsof Self Setting realistic goals, and working to achieve them, helps us to continually grow and develop
- 24. 6. Productivity • Followsdirections and procedures • Observe established policies on safety • Notify proper authorities of circumstances or situations presenting potential safety hazards • Maintain equipment and supplies • Keeps work area neat and clean • Conserves materials • Do not use or knowingly permit others to use tools and equipment improperly • Make up missed assignments in a timely manner • Stay on task and utilize time constructively
- 25. 7. Organizational skills •Prioritize and manage time and stress effectively • Demonstrate flexibility in adapting to changes
- 26. Time Management Techniques Askfor help • Many are scared to ask for help • Fear being seen as intrusive or dumb • Help comes in many forms • People all around you are paid to help
- 27. Time Management Techniques TechniquesSet timetables • Measure how you’re doing • Pocket, wall, or desk calendar • Mark activity due dates appropriately • Prior to the activity due date, fill in other days with activities that will help you accomplish the mini steps that it will take to complete the big assignment
- 28. 8. Communication • Communicateaccurate information to others in a professional and courteous manner • Displays appropriate nonverbal (eye contact, body language) and oral (listening, telephone etiquette, grammar) skills • Listen attentively to others • Good technology etiquette
- 29. Communication The worst assumptiona sender of a message can make is that the message will be received as intended Language it self can be a barrier • Unclear wording • Slang • Jargon • Tone Another barrier is body language
- 30. 9. Cooperation • Conveya willingness to assist others • Work to resolve conflicts and to identify solutions in which all parties benefit • Demonstrate concern for treating people fairly and equitably • Follow the chain of command in resolving conflicts • Displays leadership skills • Appropriately handles criticism, conflicts, and complaints • Demonstrates problem-solving capability • Maintains appropriate relationships with supervisors and peers
- 31. 10. Respect • Treatinstructors, staff and fellow students with respect, courtesy, and tact • Do not engage in harassment of any kind • Know the legal definitions of sexual harassment • Deal appropriately with cultural/racial diversity
- 32. Learning and Givingfor Better Indonesia