This document outlines the Mailers & Fulfillment Services Association's (MFSA) transition from 2009-2011 from focusing on traditional mailing and fulfillment services to becoming a preeminent trade association guiding the convergence of data, digital management, multi-channel messaging and distribution services. It discusses strategic planning meetings where this new direction and branding was established, the launch of a white paper on this transition, and presentations/articles developed. In 2011, the association engaged agencies to rebrand with a new name and tagline focusing on marketing services, which was then chosen.