Drive value and
productivity
with

EXPERIMENTATION
AND INNOVATION

A publication of
Daniel Lock
Consulting.
Want to skip ahead? Here’s what we’re going to cover.
A. COMMON MANAGEMENT APPROACH
• The test and learn environment
B. INNOVATION THROUGH PARTNERSHIP
• How competitive collaboration works
C. THREE KEY STAGES
• Create the perfect managed experimentation process
D. MAKING INNOVATION FLY
• How one of today’s great innovation leaders works
COMMON
MANAGEMENT
APPROACH
The Test and Learn Environment
How experimentation
works in business today
• 
• 

Large scale and company-wide, or
Conducted by small focus groups
targeted for purpose

The problem with these approaches:
•  Can be large, unwieldy, and
difficult to manage, or
•  Lack of resource and seen as
peripheral to business strategy
EFFECTS OF
EXPERIMENTATION ON A
BUSINESS
Properly managed and
measured
experimentation affects
a business by charting:
• 
• 
• 

Business course and strategy
Products and Services
Industry and business positioning
INNOVATION
THROUGH
PARTNERSHIP
How Competitive Collaboration
Works
Spreading your
experimental
wings
• 
• 
• 
• 
• 

Create an innovation culture
Go large scale, and bring on board external expertise
Create faster innovation
Increase internal knowledge base
Extend customer base
The Story of Nestlé
1
2

An inbred innovative culture
Managed internally to large scale

3

Created ‘Sharing is Winning’
Strategy

4

Partners with some of the world’s
largest companies
THREE KEY STAGES
Create the perfect managed
experimentation process
1)
ESTABLISH
TRUST
Middle managers are often unwilling to take risk:
•  Failure often leads to no bonus, no pat rise, possible firing
•  So business strategy is narrowly framed
•  Conducted in a risk averse atmosphere
•  Leading to Rigidity and over-planning
CEO’s and Strategy Officers must learn to trust middle management
• Reward innovative failure
• Release the middle manager from constraints of risk aversion
• Allow greater experimental nature
2)
ESTABLISH
GOODWILL
Establishing goodwill
requires
• 
• 
• 
• 

Leadership from the top
Direction that creates an innovative and experimental culture
Metrics of success (and failure) measurement
Learning from past experience and innovating the experimental model
The Example of 3M
In establishing company-wide goodwill 3M
management took several initiatives:

1

A mandate for employees to ‘change the basis of
competition within your business unit.’

2

Allowing risks to be taken

3

Time allotted to develop novel and revolutionary
strategies, products, and services.
Further to establishing such a high
level of goodwill from board level all
the way down, 3M also expects 25%
of revenues to come from products
launched in the previous three years.
3) CREATE
BUSINESS
VALUE
VALUE

Set a charter for risk and
experimentation, and an
expectation of a flow of new
products and services.

Without value creation, then an
innovative and experimental culture is
redundant, even bankrupt.
Ensure the partners to your innovation
are encouraged to be innovative and
experimental in their approach.
Lead from the top, with a culture of
innovation and experimentation
pointed firmly toward value creation

•  Ensure your innovation partners
benefit from the following:
•  Well defined responsibilities
•  Encouraged to take risks
•  A defined set of success metrics
MAKING
INNOVAGTION FLY
How one of today’s great
innovation leaders works
Learn to innovate
from Yann Barbaux
Chief Innovation Officer at Airbus, Head of EADS Innovation Works
•  Fostered trust and goodwill throughout internal innovation partnerships
•  Mandated fast and systematic screening at each decision making level
•  Provided senior management guidance down the line
•  Encouraged experimental attitudes to strategy and product development
•  Defined clear roles and goals
Without the leadership, and experimental entrepreneurship of Yann Barbaux, Airbus
may never have produced the….

AIRBUS A320
BY Daniel Lock.

Twitter: @DanielLock | Web: DanielLock.com
Do you have business
goals that require
innovation …
…can help with that.
What

does?
How

does it.

Experimentation and innovation presentation v0.3

  • 1.
    Drive value and productivity with EXPERIMENTATION ANDINNOVATION A publication of Daniel Lock Consulting.
  • 2.
    Want to skipahead? Here’s what we’re going to cover. A. COMMON MANAGEMENT APPROACH • The test and learn environment B. INNOVATION THROUGH PARTNERSHIP • How competitive collaboration works C. THREE KEY STAGES • Create the perfect managed experimentation process D. MAKING INNOVATION FLY • How one of today’s great innovation leaders works
  • 3.
  • 4.
    How experimentation works inbusiness today •  •  Large scale and company-wide, or Conducted by small focus groups targeted for purpose The problem with these approaches: •  Can be large, unwieldy, and difficult to manage, or •  Lack of resource and seen as peripheral to business strategy
  • 5.
    EFFECTS OF EXPERIMENTATION ONA BUSINESS Properly managed and measured experimentation affects a business by charting: •  •  •  Business course and strategy Products and Services Industry and business positioning
  • 6.
  • 7.
    Spreading your experimental wings •  •  •  •  •  Create aninnovation culture Go large scale, and bring on board external expertise Create faster innovation Increase internal knowledge base Extend customer base
  • 8.
    The Story ofNestlé 1 2 An inbred innovative culture Managed internally to large scale 3 Created ‘Sharing is Winning’ Strategy 4 Partners with some of the world’s largest companies
  • 9.
    THREE KEY STAGES Createthe perfect managed experimentation process
  • 10.
  • 11.
    Middle managers areoften unwilling to take risk: •  Failure often leads to no bonus, no pat rise, possible firing •  So business strategy is narrowly framed •  Conducted in a risk averse atmosphere •  Leading to Rigidity and over-planning CEO’s and Strategy Officers must learn to trust middle management • Reward innovative failure • Release the middle manager from constraints of risk aversion • Allow greater experimental nature
  • 12.
  • 13.
    Establishing goodwill requires •  •  •  •  Leadership fromthe top Direction that creates an innovative and experimental culture Metrics of success (and failure) measurement Learning from past experience and innovating the experimental model
  • 14.
    The Example of3M In establishing company-wide goodwill 3M management took several initiatives: 1 A mandate for employees to ‘change the basis of competition within your business unit.’ 2 Allowing risks to be taken 3 Time allotted to develop novel and revolutionary strategies, products, and services. Further to establishing such a high level of goodwill from board level all the way down, 3M also expects 25% of revenues to come from products launched in the previous three years.
  • 15.
  • 16.
    VALUE Set a charterfor risk and experimentation, and an expectation of a flow of new products and services. Without value creation, then an innovative and experimental culture is redundant, even bankrupt. Ensure the partners to your innovation are encouraged to be innovative and experimental in their approach. Lead from the top, with a culture of innovation and experimentation pointed firmly toward value creation •  Ensure your innovation partners benefit from the following: •  Well defined responsibilities •  Encouraged to take risks •  A defined set of success metrics
  • 17.
    MAKING INNOVAGTION FLY How oneof today’s great innovation leaders works
  • 18.
    Learn to innovate fromYann Barbaux Chief Innovation Officer at Airbus, Head of EADS Innovation Works •  Fostered trust and goodwill throughout internal innovation partnerships •  Mandated fast and systematic screening at each decision making level •  Provided senior management guidance down the line •  Encouraged experimental attitudes to strategy and product development •  Defined clear roles and goals
  • 19.
    Without the leadership,and experimental entrepreneurship of Yann Barbaux, Airbus may never have produced the…. AIRBUS A320
  • 20.
    BY Daniel Lock. Twitter:@DanielLock | Web: DanielLock.com
  • 21.
    Do you havebusiness goals that require innovation … …can help with that.
  • 22.
  • 23.