F018213641

IOSR Journal of Computer Engineering (IOSR-JCE)
e-ISSN: 2278-0661,p-ISSN: 2278-8727, Volume 18, Issue 2, Ver. I (Mar-Apr. 2016), PP 36-41
www.iosrjournals.org
DOI: 10.9790/0661-18213641 www.iosrjournals.org 36 | Page
Remote Queue Handling At Filling Stations (EasyQ)
Salman Afghani, Saad Ahmed Khan, Hassaan Shahid Butt,
Muhammad Waqas and Muhammad Ishfaq Javed
R&D Department of Engineering and Sciences,
Army Public College of Management and Sciences (APCOMS), Rawalpindi, Pakistan
Abstract: In countries with social and economic disorder, people are daily part of different queues in different
situations, especially for the working class after a hectic day at office when they have to be part of long queues
at Filling stations. And after waiting for several hours, they aren’t sure that they will be able to get the Fuel. It
makes the people uncomfortable because it disturbs their daily routine. This factor effects heavily and adversely
on the economy of developing countries.
I. Introduction
Different queues at different places on daily basis alter the very core of organized activities. Lower and
Middle class people get largely affected and this accounts for the 99.9% of the population (Using Cars).
EasyQ is a Remote Queue Handling software solution for filling station consisting of EasyQ Mobile
Application, EasyQ Central System and EasyQ System at Filling Station. It will help in reducing traffic
congestion, time and stress management, adopting human friendly practice, minimize fuel burn and pollutant
emissions using dynamic scheduling and queuing which will remotely handle the long queue of customers
allocating them with spatiotemporal contrivance for segmenting the long queues into smaller ones not just in
space but time as well.
Figure 1: Deployment Diagram (Basic Layout of End Result)
1. Description of “EasyQ” System
The EasyQ (Remote Queue Handling at Filling Station) is a solution which helps users to find the closest
filling station based on the user’s current location. The solution is composed of three modules:
i. EasyQ Central System,
ii. EasyQ Filling Station System
iii. EasyQ Mobile Application
The application will be available to download from either mobile phone application store or related
services, which will be responsible to send user information along with location to the Central System and
receive the allocation detail back from the Central System.
The Central System will allocate user the closest filling station based on location provided managing
the queues spatiotemporally using special algorithm and save the user information for further use. After
allocation of filling station, the user and the System at Filling Station will be informed precisely regarding the
time and filling station. When the user will visit the allocated filling station authentication is done using RFID
technology. Authentication includes the vehicle authentication and allocated time and filling station
authentication.

Remote Queue Handling at Filling Stations (EasyQ)
Figure 2: Main Systems Interaction Figure 3: Interaction at Filling Station
Subsystems of EasyQ and Their working
Figure 4: Architecture Diagram
1.1. Mobile Application:
A mobile application for android smart phones that will be available for download from Playstore or
related service, which will be responsible to send user information along with location to the Central System.
The user will have to enter following information into the application on first interaction
 User name
 Vehicle id
 User preference (time or location)
These information is visible on main screen of application below the “Send Request” button. Send
Request button will be tapped to send user information to Central system, this information includes:
 User name
 Vehicle id
 User preference
 User location in terms of latitude and longitude (calculated using GPS)
Upon swapping the main screen a drawer will appear which will have following options related to
application
 View My Allocation
 Edit Setting
 About
 Help
1.1.1. View My Allocation:
Upon selecting this option, a window will appear which will show the latest allocation information
received from Central System against the successful allocation request else this window will contain noting and
display “Allocation will be shown here”

Figure 5: EasyQ Mobile Application Product 1
1.1.2. Edit Setting:
Upon selecting this option, a window will appear which will contain the same setting options which were
saved by user when firstly interacted with application. User can edit the saved information here.
1.1.3. About:
Upon selecting this option, a window will appear containing the information related to application and
developers.
1.1.4. Help:
Upon selecting this option, a window will appear which will further provide following two options to
the user related to seeking help.
 Read FAQ’s
 Contact US

1.2. Central System:
The Central System will be responsible for allotting user the closest filling station based on user
preference managing the queues spatiotemporally using special algorithm and save the user information for
further use. After allocation of filling station the user and the System at Filling Station will be informed
precisely regarding the time and filling station.
After receiving the allocation request from the mobile application it will be passed through following
modules
Figure 10: EasyQ Central System Product 2Figure 9: EasyQ Central System Product 1
Figure 12: EasyQ Central System Product 4Figure 11: EasyQ Central System Product 3

Message Filtration
 Information extraction
 Allocating
 Sending Allotted information
1.2.1. Message Filtration:
When a message is received, the Central System will check for spam message using an algorithm
which will ensure either the correct syntax is followed by the sender or not by matching it with the sample
syntax. If the message syntax is detected correct it will be passed to information extraction module and if the
syntax is not detected correct the message will be dropped or discarded.
1.2.2. Information Extraction:
This module will extract the user name, preference, latitude, longitude, vehicle id and user phone
number from the message and will save this information to database and pass it to the allocating module.
1.2.3. Allocating:
Based on user’s preference, latitude and longitude information extracted from user message this
module will allocate and reserve best available slot for the user, save it to the database and pass the process to
the next module.
1.2.4. Sending Allotted Information:
This module will reply the user with the allotted time and station and also will share the same information
including RFID tag information against vehicle with the particular station.
1.3. System at Filling Station:
Filling Stations will be connected the Central System using azure technology, each filling station can
view the allotted vehicle its RFID tag information and the time against it. This information will be used for
authentication using RFID technology when the vehicle will enter the vicinity of the station either the vehicle
entered is allotted the particular station and time or not. If the vehicle is found allotted filling will be allowed
and the status of the allocation will be upgraded against the particular vehicle.
II. Conclusion
Aiding the manual system with latest tool that can enhance productivity is the necessity for overcoming
and dealing the current crunch situation. Introducing dynamic queuehandling, artificial intelligence and GSM
service will boost the entire system making it more efficient and effective and initiating the need of new
standard of work, thus making it different from all of the solution available in the market.
In future many enhancements can be introduced into the implemented system that can make the system
a standalone application and a very useful and time saving solution for everyday productivity. Following are
some recommendations for the interested developers and upcoming students who want to improve or extend the
product.
Figure 12: EasyQ Central System Product 5
Figure 13: EasyQ Central System Product 5

 My Allocation option in the EasyQ Mobile Application can be improved and a map can be introduced in it
which can show the user graphically the distance between user and the allotted station location.
 User can be presented with three best options and asked to choose the one that suits him/her the most.
 Central system can be enhanced with real time map induction pointing user location when received
allocation request.
 Simple phone users can be entertained by using the number that is easy to remember and a simple format so
that the user can type and send his/her location.
 Billing and payment can be introduced into the system at filling station end it will help the station
administration regarding the monthly intake and also help users keeping their record.
 RFID verification at filling station end can be enhanced and using the data from government institutions
theft vehicle can be pointed and detected against registered complaints.
References
[1]. Investopedia, "Queuing Theory," 2001 http://www.investopedia.com/terms/q/queuing-theory
[2]. M. Rouse, "Queue," 2005 http://whatis.techtarget.com/definition/queue
[3]. Z. R. Mohsin., "The Crisis of Internally Displaced Persons (IDPs) in the Federally Administered Tribal Areas of Pakistan and their
Impact on Pashtun Women" 2013. http://frc.com.pk/wp-content/uploads/2013/07/6
[4]. B. Reporter, "BPCL provides automation system to fuel stations," 2011. http://www.business-standard.com/article/companies/bpcl-
provides-automation-system-to-fuel-stations-111100400006_1
[5]. Raytheon, "AutoTrac Air Traffic Management System," 2011. http://www.raytheon.com/capabilities/products/autotrac.
[6]. Qmagik, "Queue Management System," 2011. http://www.qmagik.com
Authors Biography
1. DR. SALMAN AFGHANI
Was born in Pakistan in 1958. Professor, PhD, Advanced man machine systems, MPhil, Industrialautomation, MS Mechanical
Engineering. Currently working as HOD Research and Development at SE Department APCOMS, Rawalpindi, Pakistan.
Research Interest:
Man Machine systems, robotics intelligent all-terrain vehicles& submersibles, Zoological and Botanical computers, Non-intrusive
botanical genetics using computer simulated time acceleration technique.
2. Hassaan Shahid Butt
Was born in Pakistan in 1993. Research Assistant, BS Software Engineering.
Research Interest:
Queuing Theory, Application Development and Computer Networking.
3. Saad Ahmed Khan
Research Interest:
Queuing Theory, Application Development,Software Design and Algorithms.
4. Muhammad Waqas Khattak
Research Interest:
Queuing Theory, Application Development, Software Design and Algorithms
5. Muhammad Ishfaq Javed
Was born in Pakistan in 1989. Electrical Engineer with specialization in Electronics.
Research Interest:
Robotics, Electronics Circuits, Microcontroller Programming, System Integration

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