Facebook for Business
12 Secrets to Market Your Business Better
Facebook Marketing Success
1 - Our Approach
2 - Why Social Media Matters
3 - The Customer & Prospect Journey = Strategy!
4 - Discover How Facebook Really Works
5 - 12 Best Practices - 12 Secrets!
6 - Q&A
1 - Our Approach
The Case of the Frustrated Business Owner
SocialMediaExaminer.com
Mashable.com
1 - Congratulations, you’re a Content Company!
2 - Lynda.com can teach “how to’s”
3 - Avoid YouTube
4 - Learn from SocialMediaExaminer.com
5 - Keep current with Mashable.com
1 - Our Approach
Your Takeaways
2 - Why Social Media Matters
6 degrees
of separation 4.74
Word
of
Mouth
Social
Recommendation
68%
More
Likely
1 - It’s where the eyeballs are
2 - Direct dialogue with customers & prospects
3 - Social connections influence others!
4 - Accelerates WOM
5 - The conversation is happening with or without you
6 - How can you stay TOM if nobody sees you?
2 - Why Social Media Matters
Your Takeaways
3 - The Prospect & Customer Journey
Prospects
Customers
Prospects
Customers
Content Connection
1 - Your prospects are on a journey towards purchase.
2 - Today, more of the sales cycle happens without you.
3 - You must think like the customer(s!)
4 - Different customers have different needs/pain points.
5 - Focus on overall business goals; then plan your marketing.
3 - The Prospect & Customer Journey
Your Takeaways
4 - How Facebook Really Works
The Reach
Problem
SUCCESS = AUDIENCE X ENGAGEMENT
Content is King!
ENGAGEMENT propels CONTENT!
5 - 12 Best Practices
Share with the 80/20 Rule
Use an Editorial Calendar & Well
Use an Editorial Calendar & Well
Leverage your Page feed
Share with optimal frequency
Share at optimal times
Optimize post length
Vary & use optimal content types
Show, don’t tell
Monitor & respond
Advertise for New Likes
SUCCESS = AUDIENCE X ENGAGEMENT
Promote posts strategically
Facebook Advertising
• Unprecedented Targeting
• Low Cost; High Impact
• Custom Audiences - Email
• Lookalike Audiences
Learn from your Insights
Summary
1 - Share with the 80/20 Rule
2 - Use an Editorial Calendar and Content Well
3 - Leverage your Page news feed
4 - Share with optimal frequency
5 - Share at optimal times
6 - Share “right sized” content
Summary
7 - Vary and use optimal content types
8 - Share, not tell
9 - Monitor and respond.
10 - Advertise for new Likes
11 - Promote posts
12 - Use & learn from Facebook Insights

Facebook for Business Seminar - 12 Secrets to Market Your Business Better