SMASH Summit Ankur Pansari Partner Engineer, NYC facebook.com/ankur [email_address]
Agenda Welcome Social Design Tangibles F8 2011 Q & A
Quick Stats
800+   million users
70% outside U.S.
250+   Million users use apps on Facebook every month
Social Design
Identity Community Conversation
Identity Conversation Community
Principles of a Great Social Experience Utilize Personal Info + Connections Show Social Context Spread Throughout Make it Easy to Share and Give Feedback
Use Personal Information and Connections
Social Context
Make it easy to Share and Give Feedback
Conversations & Context
Social Context & Easy to Share
More Contributions  ››  More Activity More Activity  ››  More Contributions
The Tools
Increase traffic with Like button Publishes a story to their friends ’ News Feed Adds it to user’s profile Adds that item to Facebook search  Allows you to publish to users who have liked the object (just like a Facebook Page)
Post-event sharing increases conversion Encourage users to share compelling stories about specific actions they take on your site Highly effective at driving conversions! Post-purchase sharing can increase conversion by 2-3x
Send Button Provides the ability to share a link via private message  Ability to send to friends, groups, and email addresses
Comments Plugin v2 Inspire conversation around a brand, category, or product Use a call to action “What do you think of <object name>?”
Identity & Personalization Registration Login Allow users to easily sign up/login to your website using their Facebook account Login button shows pictures of the users ’ friends on your site Allows users to easily sign up for your website with their Facebook account Login Ankur Pansari, Jackie Chang and 54 friends have connected to Your Site
Optimized Landing Page with user benefit messaging http://www.smashbox.com/socialshop
Personalized Experience upon Login Show User’s Profile Picture Show Friend’s Profile picture Call to action (“Like to get updates”) Comments Plugin
Pages Connect Create meaningful, long-lasting connections with both existing and new customers. Engage Create an ongoing dialogue with your customers.  Test & Iterate Use your Page as means to experiment with social design.
F8 2011:  What you need to know Timeline Custom Open Graph
Timeline
Custom Open Graph
Q&A
Ankur Pansari [email_address] http://developers.facebook.com

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Facebook / Smash Summit

Editor's Notes

  • #6: Over 70% of those users are outside the U.S.
  • #15: So on Facebook, obviously there ’ s a lot of social data to read. But there ’ s also a lot of places to interact. We have: - A composer at the top which lets you share anything from one place, right on the homepage - You can also give feedback on individual posts - You can answer questions - You can write on walls - You can chat with friends - You can see notifications of conversations that might need your input
  • #16: On Spotify, you can make comments and share songs to all your friends and ones individually.
  • #19: Facebook Confidential