RiskMatrix is a consultancy and technology provider that has developed an integrated business organization software solution (I-BOSS) to help service organizations manage their operations. I-BOSS is a modular end-to-end platform built on a software as a service architecture that supports processes around people, organizations, and locations. It includes features like e-learning, salesforce automation, workflow management, and human resource management. RiskMatrix also provides smart technology solutions like beacons to help with tasks like security patrols, inspections, and incident reporting by providing context-aware and real-time location data. The document discusses how beacons can help improve security patrols and facilitate analysis of customer crowds and behaviors.