Software Advice BuyerView: Facilities Management Software Report 2015
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The report analyzes how facilities managers across various industries use software, revealing that 28% lack a formal system, while 23% rely on pen and paper. Key challenges include record-keeping and maintenance scheduling, with many seeking specific facilities management solutions. Educational facilities managers utilize software most frequently compared to other sectors, emphasizing a need for better record-keeping and user-friendly systems.
Software Advice BuyerView: Facilities Management Software Report 2015
- 1. Software Advice BuyerView: Facilities Management Report Insight into today’s software buyer
- 2. Facilities managers are crucial employees of businesses in a wide variety of industries. Whether it's offices, school buildings, apartments or manufacturing plants, facilities management software is required to effectively track equipment, schedule regular maintenance and generate reports to identify inefficiencies. To get a better sense of how facilities managers use software, we analyzed hundreds of interactions with software buyers to find out: • What are the most common methods facilities managers use to perform their duties? • How do the top industries in our sample use software differently? • Why are they seeking new software solutions? Abstract
- 3. The largest percentage of buyers (28 percent) say they have no formal system in place. Coming in second, 23 percent say they use pen and paper. Many Buyers Have No System in Place for Managing Facilities Percent of sample N = 386 Pen and paper Spreadsheets Multiple methods Facility/maintenance management software Email/text messages Custom software Property management system Database system AutoCAD Nothing 0% 5% 10% 15% 20% 25% 30% 23% 12% 10% 9% 5% 4% 28% 2% 2% 1%
- 4. Educational facilities managers tend to use software most often (37 percent), compared to 6 percent of those with offices and 12 percent for those in health care. Educational Manager Most Likely to Use Facilities Management Spreadsheets Pen and paper Email/text messages Facility/maintenance management software AutoCAD Custom system Nothing 0% 10% 20% 30% 40% 26% 11% 14% 23% 15% 33% 9% 11% 6% 37% 12% 6% 7% 5% 28% 17% 35% 0% 2% 2% 2% Office Educational Health Care N = 46N = 47 N = 43
- 5. Nearly 40 percent manage one to four buildings, while just over one-fifth manage 10 to 24. Overall, three-quarters manage between one and 24 buildings. Buyers From Small Businesses Seek Software to Maintain Records 1%15 2 - 4%24 5 - 9%15 10 - 24%21 N = 386 25 - 49%9 50 - 99%7 100 - 199%4 200+%5
- 6. The greatest percentage (35 percent) cite challenges with keeping records for services performed. Another 22 percent need to improve maintenance scheduling. 35 Percent Need New Software to Improve Record-Keeping Improve record keeping Improve maintenance scheduling Need to automate Need facilities-specific system Current is not user-friendly Current is missing features Improve integration Current is poorly supported Need to scale up Need space management 0% 10% 20% 30% 40% 35% 22% 19% 11% 9% 7% 6% 6% 5% 3% Percent of sample N = 386
- 7. For 31 percent of buyers, keeping maintenance records with manual methods is a daunting task, and 27 percent simply want to automate their existing methods. Manual Method Users Also Need Better Record-Keeping Improve record keeping Need to automate Improve maintenance scheduling Current is poorly supported Need facilities-specific system 0% 10% 20% 30% 40% 31% 27% 22% 4% 3% Percent of sample N = 125
- 8. The largest percentage of PMS users say they are seeking new software because they need a system designed specifically for facilities management (22 percent). PMS Users Lack Facilities Management-Specific Features Need facilities-specific system Current software missing features Current is poorly supported Improve record keeping Improve maintenance scheduling 0% 5% 10% 15% 20% 25% Percent of sample N = 65 22% 17% 9% 8% 8%
- 9. Read the full report Get free price quotes on top facilities management software Get unbiased reviews & free demos on top facilities management software Learn More About Facilities Management Software Read Report Get Free Quotes Get Free Demos
- 10. Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors. @SoftwareAdvice /company/software-advice @SoftwareAdvice/SoftwareAdvice