Find What You Need Fast with the Google Search Appliance
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The document discusses the Google Search Appliance (GSA) as a solution for enterprise search needs, emphasizing its simplicity, security features, and integration capabilities with various systems. It highlights the collaboration between Hitachi Data Systems and Fishbowl Solutions in addressing content management challenges and enhancing the online customer experience. Additionally, it presents the advantages of integrating GSA with Oracle WebCenter to improve search relevancy and user experience.
Find What You Need Fast with the Google Search Appliance
- 1. Google confidential | Do not distribute Find what you need, fast Google Search Appliance Andrew Greene Enterprise Channels Manager [email protected]
- 2. Connect Visualize Build Access Google confidential | Do not distribute Find
- 3. Search is our focus, not a feature
- 4. Employees expectations of technology at work have changed
- 5. The Google Search Appliance brings the best of Google Search to solve enterprise needs Relevant Search From Any Source On Any Device Simplicity at Scale
- 6. True Universal Search Cloud Storage PLM CRM CAD Web Servers Bug Tracking Enterprise Social File Share CMS KB
- 7. GSA learns from everyone who uses it Results in March Results in April
- 8. • Single Sign-On • Heterogeneous security • LDAP • Active Directory • Early and late binding • Access control lists • Multiple domains • Kerberos Integration • Windows Integrated Authentication • Claims-based authentication • Forms-based authentication • Client certificates • Security Assertion Markup Language Enterprise-Class Security
- 9. Google confidential | Do not distribute Unique solutions for global collaboration The GSA also takes advantage of Google’s unmatched language capabilities. Google Translate offers free translation between 71 different languages.
- 10. Simple deployment architecture or Load Balancing Servers Frontend Web Servers Index Servers Database Servers SAN Storage Identity Servers Query Servers Build Your Own Server Farm Complexity Google Search Appliance Simplicity
- 11. Enterprise Search: Market Leadership incl. 58%of Fortune 500
- 12. Enterprise Search: Product Leadership Magic Quadrant for Enterprise Search, April 2013
- 13. Hitachi Data Systems Sean Mattson, Senior Director Global Web Marketing
- 14. A Quick Snapshot ● Focused on the online customer experience and intelligence, Sean and team are responsible for HDS.com, Geo sites and microsites. ● The team also manages the marketing technologies (CMS, mkt automation, globalization/localization, analytics, etc.) and Marketing Operations. ● Hitachi Data Systems has a good and long standing relationship with Google and Fishbowl
- 15. The Content Challenge ● Years of content and assets being added to multiple destinations made it almost impossible to find the right content of asset. ● Multiple renditions of assets, posted in multiple repositories or destinations, with or without search available ● Other than the corporate website, no SEO or tagging process for assets ● Lack of easy access to support and technical documentation by the customer base
- 16. The Approach Establish ‘Single Source of Truth’ for assets, create a process for adding meta data and SEO to assets. ● Initiate a single repository strategy, leveraging our CMS system, including workflows and version controls and asset relationships ● Expand the deployment and use of GSA to federate and standardize search ● Deploy Fishbowl’s GSA connector to tightly integrate search into web platforms, applications and CMS systems ● Establish publishing process with TechPubs group for publishing of technical and support assets ● Redesign HDS’ resource library to provide a better user experience and a gateway to technical assets not generally listed on the pages on the Dot Com
- 17. Fishbowl Solutions Kim Negaard, Product Manager
- 18. Who is Fishbowl Solutions Since 1999 Fishbowl has been partnering with businesses to solve costly and frustrating knowledge-sharing problems. ● Oracle & Google Partner ● Services and packaged software for Oracle WebCenter & the GSA ● Specializing in portals & content management for 14 years
- 19. Why Google Search for WebCenter • Extend the power of the GSA to WebCenter Content • Oracle has tried to solve search and failed • Poor relevancy out of the box • Search is a top WebCenter complaint Google + WebCenter. Better Together.
- 20. Fishbowl’s GSA Connector for WebCenter • Built on Google Connector Framework • WebCenter Content Indexing o Allows GSA to index WebCenter content & metadata • Flexible Serving Options o Show results natively in WebCenter Content o Integrate with websites and applications
- 21. Flexible WebCenter Content Indexing • Full-text content indexing • WebCenter metadata-indexing capabilities o Expose metadata from WebCenter to GSA o Powers dynamic navigation, filters, biasing • Performs incremental index updates o Faster updates • Provides intelligent processing for Site Studio sites • Supports indexing subsets of content o Example: only index content from a specific website
- 22. Additional Connector Capabilities • Create the Google Experience • Provides Google-like Search Interface o Includes document preview, dynamic navigation, user-added results, type-ahead etc. • Provides access to secure WebCenter content o Fully supports WebCenter security model • API to Access GSA data using WebCenter Content service calls
- 23. GSA Search Interface for WebCenter
- 24. GSA Search Interface for WebCenter
- 25. Fishbowl’s Offerings ● Connectors ○ Oracle WebCenter Content ○ YouTube • Packaged Solutions o GSA Jumpstart for Oracle WebCenter Portal o WebCenter Content Jumpstart • Services o GSA Deployment Services o Custom Integrations with WebCenter Content & Portal
- 26. Why Google Search for WebCenter web: www.fishbowlsolutions.com email: [email protected] phone: 952.465.3400 blog: cfour.fishbowlsolutions.com
- 27. Thank You! Andrew Greene: [email protected] Kim Negaard: [email protected]