Innovation Panel
MATRC
March 16, 2012
Vidant Health

1
Vidant Health’s Approach
VH-hospital Care
Coordination

VH- In-home Care
Coordination

VMG In-clinic Care
Coordination

PCP Telehealth
CM Telehealth
Daily care coord.

Med. Rec
Equip. Install

2
Phase Sites
Vidant Chowan
ECU Family Practice
Vidant Edgecombe
Vidant RoanokeChowan
ECHI at VMC

Cardiovascular /
Pulmonary
Homebound Patients
Cardiovascular /
Pulmonary
Cardiovascular /
Pulmonary
Heart Failure

45
25
50
30
50

3
Telehealth and Care Coordination Goals
• Access to enhanced care coordination and post d/c remote
monitoring for high-risk high-cost CVD and pulmonary patients
• Expand and improve the quality of health information available to
health care providers, patients and their families
• Reduce health care expenditures by reducing 30-day readmissions,
bed days and ER visits
• Improve clinical outcomes
• Improve the patient’s perception of care and patient’s quality of life.

4
Inclusion Guidelines
• CVD and Pulmonary Disease patients who experience
frequent:
– hospitalizations
– ER visits
– less than 30 day readmissions and
– require daily monitoring, health assessment and
education.
• Patient Activation Measurement score of Level 1 or 2

5
Exclusion Criteria
Insufficient home electrical service to operate
the system

6
The Model
In-hospital Care
Coordination

• Hi-risk pt.
Identification
• Patient referral
• Pt enrollment/
education
• Schedules PCP
visit
• Medication Rec.
• Schedules inhome visit

In-home Care
Coordination

In-clinic Care
Coordination

Telehealth
Daily care coord.
• PCMH
• Health Coaches

Med. Rec
Equip. Install
•
•
•
•
•

Sets parameters
Daily remote monitoring
Sets Weekly goals
Pt. Assessment/Education
PCP notification via EHR

• Med. Rec
•
post d/c
•
post 1st PCP visit
• Reinforces equipment
instruction
• Equipment install
• Competency
Validation

7
Evaluation
• Demographics
• Objective clinical data
– Height
– Weight
– Blood Pressure
– Pulse
– Pulse Oximeter
– LDL (every 6 months if elevated, or otherwise
indicated)
• A1C for uncontrolled diabetes

8
Evaluation
• Subjective clinical data
– Medication compliance

– Nutrition compliance
– Patient’s knowledge of red flags

9
Evaluation
• Financial data
• Hospitalizations
– Number of hospitalizations
– Patient bed days
– Total charges for Hospitalization
• Emergency Department
– Number ED visits
– Total charges for ED
10
Contact Information
Bonnie Britton, MSN, ATAF
Bonnie.britton@vidanthealth.com
252-847-6419

11

Innovation Panel - Vidant Health

  • 1.
  • 2.
  • 3.
    Vidant Health’s Approach VH-hospitalCare Coordination VH- In-home Care Coordination VMG In-clinic Care Coordination PCP Telehealth CM Telehealth Daily care coord. Med. Rec Equip. Install 2
  • 4.
    Phase Sites Vidant Chowan ECUFamily Practice Vidant Edgecombe Vidant RoanokeChowan ECHI at VMC Cardiovascular / Pulmonary Homebound Patients Cardiovascular / Pulmonary Cardiovascular / Pulmonary Heart Failure 45 25 50 30 50 3
  • 5.
    Telehealth and CareCoordination Goals • Access to enhanced care coordination and post d/c remote monitoring for high-risk high-cost CVD and pulmonary patients • Expand and improve the quality of health information available to health care providers, patients and their families • Reduce health care expenditures by reducing 30-day readmissions, bed days and ER visits • Improve clinical outcomes • Improve the patient’s perception of care and patient’s quality of life. 4
  • 6.
    Inclusion Guidelines • CVDand Pulmonary Disease patients who experience frequent: – hospitalizations – ER visits – less than 30 day readmissions and – require daily monitoring, health assessment and education. • Patient Activation Measurement score of Level 1 or 2 5
  • 7.
    Exclusion Criteria Insufficient homeelectrical service to operate the system 6
  • 8.
    The Model In-hospital Care Coordination •Hi-risk pt. Identification • Patient referral • Pt enrollment/ education • Schedules PCP visit • Medication Rec. • Schedules inhome visit In-home Care Coordination In-clinic Care Coordination Telehealth Daily care coord. • PCMH • Health Coaches Med. Rec Equip. Install • • • • • Sets parameters Daily remote monitoring Sets Weekly goals Pt. Assessment/Education PCP notification via EHR • Med. Rec • post d/c • post 1st PCP visit • Reinforces equipment instruction • Equipment install • Competency Validation 7
  • 9.
    Evaluation • Demographics • Objectiveclinical data – Height – Weight – Blood Pressure – Pulse – Pulse Oximeter – LDL (every 6 months if elevated, or otherwise indicated) • A1C for uncontrolled diabetes 8
  • 10.
    Evaluation • Subjective clinicaldata – Medication compliance – Nutrition compliance – Patient’s knowledge of red flags 9
  • 11.
    Evaluation • Financial data •Hospitalizations – Number of hospitalizations – Patient bed days – Total charges for Hospitalization • Emergency Department – Number ED visits – Total charges for ED 10
  • 12.