From Orientation to On-Boarding: Transforming the New Hire Process
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The webinar led by Sharlyn Lauby focuses on transforming the new hire process through effective onboarding and orientation strategies. It emphasizes the distinction between orientation as a one-time welcome event and onboarding as a continuous process that enhances productivity and engagement. Key topics include designing an onboarding program, gathering feedback from new hires and managers, and implementing technology to streamline the onboarding experience.
From Orientation to On-Boarding: Transforming the New Hire Process
- 1. Orientation to On-Boarding: Transforming the New Hire Process Speaker: Sharlyn Lauby President ITM Group Moderator: Daniel Margolis Managing Editor Talent Management magazine #TMwebinar
- 2. • Q&A – Click on the Q&A icon on your floating toolbar in the bottom right corner. – Type in your question in the space at the bottom. – Click on “Send.” #TMwebinar
- 3. Tools You Can Use • Polling – Polling question will appear in the “Polling” panel. – Select your response and click on “Submit.” #TMwebinar
- 4. Frequently Asked Questions 1. Will I receive a copy of the slides after the webinar? YES 2. Will I receive a copy of the recording after the webinar? YES Please allow up to 2 business days to receive these materials. #TMwebinar
- 5. Orientation to On-Boarding: Transforming the New Hire Process Daniel Margolis Managing Editor Talent Management magazine #TMwebinar
- 6. Orientation to On-Boarding: Transforming the New Hire Process Sharlyn Lauby SPHR, CPLP President ITM Group #TMwebinar
- 7. From Orientation to Onboarding: Transforming the New Hire Process Presented by: Sharlyn Lauby, SPHR, CPLP President, ITM Group Tuesday, November 15th Twitter @SilkRoadTweets Hash tag #TalentTalk
- 8. Launched in 2005 20 Global Locations 96% 62 2000 Renewal Rate of the Fortune Customers 500 350 Employees Less than 2% voluntary turnover 8
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- 10. From Orientation to Onboarding: Transforming the New Hire Process Sharlyn Lauby, SPHR, CPLP
- 11. Today’s Session • Learn the difference between orienta;on and onboarding • Outline some benefits to an onboarding process • Discuss 4 steps to designing an onboarding program
- 12. POLL: My organization currently has… A. A formal orienta;on program AND an onboarding program in place B. A formal orienta;on program C. An informal orienta;on D. It’s in the works!
- 13. What is Onboarding? Onboarding is the process of helping new employees become produc;ve. And employee orienta;on is…the process of welcoming a new employee into an organiza;on.
- 14. Let’s Compare Orienta(on Onboarding • One-‐;me event • Frequent Interac;on • Welcome • Produc;ve • Introduc;ons • Performance training • Paperwork • SeTng expecta;ons • Culture • Organiza;onal goals • History • Performance evalua;on
- 15. POLL: Orientation lasts… A. 1 hour B. Half-‐day C. Full-‐day D. Longer E. Something else
- 16. Employee Onboarding Produc;vity Benefits Engagement Reten;on
- 17. Designing an Onboarding Program • Look at current process • Review any per;nent data from employee surveys and exit interviews • Get feedback on the current process • Establish program goals • Create program • Evaluate program outcomes and make necessary modifica;ons
- 18. Getting Feedback – New Hires • Impressions of orienta;on • Orienta;on topics • Materials • Value and importance • Management welcome • Co-‐worker welcome • Produc;vity • Comparison to job descrip;on • Comparison to interview • First day versus 90-‐days
- 19. Getting Feedback -‐ Managers • Length of ;me to become fully produc;ve • New hire knowledge on their 1st day in department • Value of material covered in orienta;on • Expand or reduce topics • Impact on produc;vity • Impressions of current process
- 20. POLL: Is technology a part of orientation/onboarding? A. Yes B. No C. We’re considering it.
- 21. Design Alternatives • Pre-‐hire and post-‐hire • First day and introductory period • One-‐on-‐one sessions • Group sessions • Video • Live chat • Self-‐study format • Modular format • Checklists • On-‐the-‐job training
- 22. Implementation Considerations • Number of new hires • Length of ;me to become produc;ve • Monitoring • Changes and updates to content • Commitment from management
- 23. Program Evaluation • Pilot groups to evaluate program • New hire surveys • Orienta;on session evalua;ons • 90-‐day reviews • Manager focus groups
- 24. Case Study About – A not-for-profit health care system located in Northeast South Carolina employing more than 4900 employees Onboarding Challenges – o Complicated and unmanageable. o Cut back orientation time and eliminate paperwork – 278 minute new hire process o Compliancy standards o Improve new hire experience 24
- 25. Solution/Results Solution – Onboarding and Life Events Results – o Process Improvement/Compliance o Streamline focus of the organization o Electronic forms – Now only 45 minute Hire Process! o Positive New Hire Feedback!!! 25
- 26. Career Portal 26
- 27. Set Employees Up for Success • Orienta;on and onboarding must align with each other and organiza;onal goals • New hire and manager feedback is essen;al • Program design should match organiza;onal needs • Evaluate your process
- 28. Additional Resources • Crea;ng an Onboarding Plan • h^p://www.hrbartender.com/2010/recrui;ng/crea;ng-‐an-‐ onboarding-‐plan/ • 5 Ways Tech Can Make New Hires Feel Like Part of the Team • h^p://mashable.com/2011/10/09/tech-‐new-‐hires/ • A Real-‐Time Look at Onboarding • h^p://blog.talentmgt.com/2011/08/19/157/ • 5 Tips for Onboarding Remote Workers • h^p://mashable.com/2011/11/14/onboarding-‐remote-‐workers/
- 29. SilkRoad Resources o Creating an Onboarding Process eBook http://silkroad.com/meaning o For a full listing of SilkRoad resources, including case studies, videos and eBooks please visit: www.silkroad.com o Additional Questions? [email protected] o For a full listing of upcoming webinars please visit: http://www.silkroad.com/resources/Webinars.html 29
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- 32. Join Our Next TM Webinar How to Improve Quality of Hire With Online Reference Checking Tuesday, Nov. 22, 2011 • TM Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for upcoming TM Webinars at www.talentmgt.com/events Join the Talent Management magazine Network http://network.talentmgt.com/ #TMwebinar