From Training to Learning
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The document outlines the training initiatives for library staff in a consortium of 54 public libraries serving 1.5 million residents, focusing on software training and user engagement. It discusses the evolution of training methods from basic instruction to interactive and personalized approaches, including webinars and distance learning. Challenges such as motivation and funding are also highlighted, emphasizing the distinction between training and learning.
From Training to Learning
- 2. Our Situation 1.5 Million County residents 54 Public Libraries 49 Libraries in Consortium 8.5 million item database 970,000+ Registered Library Users
- 3. Where We Started Software training as libraries joined the consortium Large User Group meetings to continue training on the software Individual training for staff new to the software
- 4. Photo courtesy Suffolk County Library Association
- 5. Photo courtesy Suffolk County Library Association
- 6. Training Step-by-step Task Oriented Software specific “Follow these steps and you will be able to perform the necessary task.”
- 7. OK, now press a Key… No, not the “a” key! Photo courtesy Riverhead Free Library, Riverhead, NY
- 9. http://www.flickr.com/photos/quisnovus/5458167711/
- 11. Photo taken at North Shore Public Library, Shoreham, NY
- 12. Where We Hope to Go Training Learning •Demonstrate specific •Understand behavior or actions information concepts •Focus on techniques and and context process •Developing judgment •Oriented towards •Transferrable skills specific tasks •Responsibility on •Responsibility on trainer Learner •Short term, when •Long-Term, Ongoing needed
- 14. Training Site ca. 2003
- 15. Training Site ca. 2006
- 16. Training Site ca. 2006
- 17. What We’re Adding Personalized Info Streams Discussion Forums Interactive Learning Activities Collaborative Workspaces Self Driven Training Resources Distance Learning
- 18. Training Site 2011 (in development)
- 22. Communication Changes Targeted to specific interests and information needs Using mainstream technologies to provide information access Providing feedback opportunities
- 29. New Class Approach Webinars – to replace demos, lectures and Q&A sessions Screencasts – for basic training needs Hands on Workshops – interactive learning Discussion Groups
- 30. Teaching about Teaching http://www.lifewisdominstitute.org/learningpyramid.html
- 31. Teaching Concepts X How to Search the OPAC 21st Century Search Tools and Techniques X Making a Facebook Profile Online Privacy and Identity Management
- 33. Multimedia Tools
- 34. Games and Activities http://members.tripod.com/matthew_lyon/generators/millionaireGenerator.html http://www.says-it.com/jeopardy/
- 36. Challenges Responsibility Motivation Funding Pace of Change http://www.flickr.com/photos/jocke66/470466274/
- 37. “Employers tend to confuse training and learning. Training gets done to you. Learning is something an individual does themselves.” - Ian Delaney http://twopointouch.com/2008/business/sit-and-listen/
- 41. Questions? Emily Clasper Suffolk Cooperative Library System [email protected] http://eclasper.com Twitter: @eclasper