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FY15 Q1 Presentation
The FY15 Q1 quarterly stakeholder call provided an overview of ICANN's activities and financial health for the period ending September 30, 2014, highlighting achievements in operational performance, compliance audits, and policy development. Significant updates included the transition of IANA stewardship, enhanced technical capabilities, and a financial report showing revenues slightly above expectations. The call emphasized ICANN's commitment to maintaining internet security, stability, and resilience while coordinating with global stakeholders.
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FY15 Q1 Presentation
- 1. FY15 Q1 QuarterlyStakeholder Call For Quarter ending 30 September, 2014
- 2. Agenda 10 minPresident’s Overview Fadi Chehadé 10 min Policy Update David Olive 15 min Management Update Akram Atallah 10 min Q1 Financials Xavier Calvez 30 min Q&A All FY15 Q1
- 3. FY15 Q1 President’sOverview Fadi Chehadé, President and CEO ICANN
- 4. Overview FY15 Q1 • First Quarterly Stakeholder Call • Goal: Provide a predictable window into ICANN’s activities and financial health • Objective: Factual, detail-based reporting for period of 1 July to 30 September 2014
- 5. Operational Performance Q1ACHIEVEMENTS • Strategic Plan completed over 17 months via 3 public comment periods • Hired Chief Technology Officer • ICANN grew from 290 in 25 countries to 306 staff members in 28 countries • Adopted Strategic Plan as framework for five-year planning and one-year operating plan • Revenues slightly higher than expected; expenses slightly lower • Increased technical strength • Stabilized staff growth More information on Quarterly Report page https://www.icann.org/resources/pages/quarterly-reports-2014-11-13-en FY15 Q1
- 6. Contractual Compliance Q1ACHIEVEMENTS SECOND YEAR AUDIT: • 317 Registrars audited last year • 98% in compliance by end of audit FY15 Q1 • Created new position and appointed Chief Contract Compliance Officer with focus on working with others to help safeguard registrants and global Internet community • Launched 3rd year of Contractual Compliance Audit Program • Completing the first round of the New Registry Agreement on 14 TLDs MORE INFORMATION https://www.icann.org/resources/pages/compliance-2012-02-25-en
- 7. IANA Stewardship Transition& Accountability FY15 Q1 KEY FACTS • Names community proposal led by 100+ people from 41 countries • Numbers community proposal undertaken by 5 Regional Internet Registries • Protocol parameters led by Internet Engineering Task Force • Global community is on track on both transition of stewardship from USG and strengthening of ICANN accountability • This is top priority project; but our number one mission is security, stability and resiliency of Internet Domain Name System • US Secretary of Commerce Penny Pritzker at ICANN 51 reaffirmed support for the transition and multistakeholder governance MORE INFORMATION https://www.icann.org/stewardship-accountability
- 8. Internet Governance FY15Q1 KEY FACTS • Internet Governance Forum 2014, Istanbul, September 2014 • International Telecommunications Union Plenipotentiary 2014, Busan, October–November 2014 • NETmundial Initiative launch, November 2014 • ICANN is committed to maintain its limited remit within the global distributed Internet governance ecosystem as coordinator of technical Internet identifiers, Internet Protocol Parameters, address space and the Domain Name System • ICANN will continue its successful coordination with the technical multistakeholder community on these issues in the global fora • NETmundial Initiative is one way ICANN will work with other global players to strengthen the current distributed global ecosystem and evolve it as necessary to fill any identified gaps MORE INFORMATION www.netmundial.org
- 9. Community FY15 Q1 Q1 ACHIEVEMENTS • 13 public comment periods • 39 advice statements • 37 Board and New gTLD Program Committee resolutions • 2 Security & Stability Advisory Committee Reports • 1 new Country-code Names Supporting Organization member for 152 total • 5 new Governmental Advisory Committee members for 146 total members and 31 observers • Diverse volunteer community from around the world. • Policy is made by: — PROTOCOL PARAMETERS Internet Engineering Task Force — NUMBERS Regional Internet Registries/Number Resource Organization/Address Supporting Organization — NAMES Country Code Names Supporting Organization, Generic Names Supporting Organization MORE INFORMATION https://www.icann.org/policy
- 10. FY15 Q1 PolicyDevelopment Update David Olive, VP Policy Development Support
- 11. Coordinating Policy Development ICANN SUPPORTING ORGANIZATIONS • Generic Names Supporting Organization (GNSO) • Country Code Names Supporting Organization (ccNSO) • Address Supporting Organization (ASO) MORE INFORMATION https://www.icann.org/policy ICANN ADVISORY COMMITTEES OTHER INTERNET POLICY / TECH ORGS. • At-Large Advisory Committee (ALAC) • Governmental Advisory Committee (GAC) • Security & Stability Advisory Committee (SSAC) • Root Server System Advisory Committees (RSSAC) • Internet Engineering Task Force (IETF) • Regional Internet Registries FY15 Q1
- 12. Generic Names SupportingOrganization (GNSO) • New areas of work in Q1 – Discussion group on new gTLD subsequent procedures – Work on IANA Stewardship Transition Proposal • Completed work in Q1 – Inter-Registrar Transfer Policy Part D recommendations adopted – Uniformity of Reporting Final Issue Report resolved and closed Q1 HIGHLIGHTS 7 Council Resolutions passed 11 Policy Development Processes underway 61 Sessions held at ICANN 51 FY15 Q1 MORE INFORMATION https://www.icann.org/policy
- 13. Coordinating Policy Development FY15 Q1 MORE INFORMATION https://www.icann.org/policy
- 14. Country Code NamesSupporting Organization (ccNSO) Q1 HIGHLIGHTS • Focus on IANA stewardship transition and ICANN accountability • New Working Group- Internet Governance • Interim adoption of work on how to interpret policy for delegation and re-delegation of country-code Top Level Domains (ccTLDs); awaiting Governmental Advisory 152 MEMBERS Committee (GAC) input 13 23 COMMUNITY COUNCIL DECISIONS AND RESOLUTIONS SESSIONS HELD AT ICANN 51 ADDED .IN (INDIA) MORE INFORMATION https://www.icann.org/policy FY15 Q1
- 15. Address Supporting Organization MORE INFORMATION https://www.icann.org/policy FY15 Q1
- 16. Responsibilities & Stakeholders Policy #ICANN50 Stakeholders Registry (gTLD, ccTLD) Registrar Community Registrant End User Global Domains Division Policy Implementation Community Engagement IANA Functions DNS Security, Stability and Resiliency ICANN Corporate Infrastructure FY15 Q1
- 17. FY15 Q1 ManagementUpdate Akram Atallah, President, Global Domains Division
- 18. Executive Summary •Operations report – Technical update – Business operations service tickets – Names & New gTLD Program – ICANN staff and locations • Engagement report – Technical engagement and outreach – Spotlight on Latin America & Caribbean (LAC) region FY15 Q1
- 19. Strengthened ICANN’s TechnicalCapabilities • Chief Technology Officer appointed • 18th Root key signing ceremony • 150+ L-Root location nodes • Four senior new hires in ICANN’s IT Department • Name Collision Occurrence Management Framework published FY15 Q1
- 20. Business Operations ServiceTickets IANA Department Requests 862 Protocol related requests Number related requests 270 Domain related requests 1,410 3 275 General inquiries total requests JULY-SEPTEMBER FY15 Q1 MORE INFORMATION https://www.iana.org/performance
- 21. Business Operations ServiceTickets Contractual Compliance (July - Sep 2014) Summary of Complaint Volume by Region Africa 21,452 3 .014% 8 6 75.0% 4 0 0.0% N. America 104.3M 5,439 .005% 890 410 46.1% 242 162 66.9% Europe 24.3M 919 .004% 176 128 72.7% 158 80 50.6% Asia/A/P 25.8M 2,619 .010% 194 149 76.8% 69 32 46.4% Latin America 1.1M 79 .007% 24 23 95.8% 5 3 60.0% LEGEND Domains Registered through Registrars in Region (as of July 2014) # Complaints % Complaints per Domain Volume # registrars per region # registrars w/ Complaints % registrars with complaints per region # registries per region # registries w/ Complaints % registries with complaints per region FY15 Q1 MORE INFORMATION https://features.icann.org/compliance
- 22. Business Operations ServiceTickets Customer Service Center CASE BACKLOG LAST RESPONSE MONTH END VOLUME TRENDING COMMUNICATION & UPDATES FY15 Q1 56% 48% 14 12 10 8 6 4 2 0 June July August September 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Ave Age Last Response Average In Days 300 250 200 150 100 50 0 June July August September Case Backlog RESOLUTION TIME 42% 38% 47% 74% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 14 12 10 8 6 4 2 0 June July August September Ave Case Age Average In Days CASE AGING
- 23. Names (New gTLDProgram) • Completion of current round of New gTLD Program extended to 2017 • FY15 Q1 Program statistics – 63 top level domains delegated (total: 430 delegated) – 73 Registry Agreements signed (total: 600 agreements signed) • 31 contention sets resolved – Auction proceeds are segregated from ICANN’s budget – Community will be consulted as to how these funds should be used FY15 Q1 MORE INFORMATION http://newgtlds.icann.org/en/
- 24. Names (continued) InternationalizedDomain Names • Chinese script root zone Label Generation Rules panel seated • Two proposed internationalized country code top-level domains – one for the Republic of Iraq and one for Republic of Belarus – passed string evaluation Key Reports Published • New gTLD Program Reviews and Assessments Draft Work Plan • Implementing Rights Protection Mechanisms in Name Collision Mitigation Framework • Universal Acceptance Draft Work Plan FY15 Q1
- 25. TOKYO, JAPAN TechnicalEngagement & Outreach SEOUL, S. KOREA TOKYO, JAPAN LOS ANGELES, UNITED STATES REGISTRY ROADSHOW REGISTRAR OUTREACH DOMAIN NAME SYSTEM SECURITY EXTENSIONS TRAINING TLDCON ASIA-PACIFIC NETWORK INFORMATION CENTRE 38 FY15 Q1 BRISBANE, AUSTRALIA AMMAN, JORDAN BAKU, AZERBAIJAN YAOUNDÉ, CAMEROON
- 26. Engagement: Latin America& Caribbean (LAC) FY15 Q1 • Key events: – i-Roadshows: Guadalajara, Mexico & São Paulo, Brazil – Technical Workshop for TLD community- São Paulo – CaribNOG8 / Latin American and Caribbean Network Information Centre (LACNIC)- Curaçao • Communications plan • First new gTLDs for the region signed at ICANN 51 – .LAT | .BAR | .REST • Signed cooperation agreements with – Inter-American Telecommunication Commission (CITEL) – Caribbean Telecommunications Union CURAÇAO SAÕ PAULO (Two events) GUADALAJARA
- 27. 306 ICANN Staffin 28 Countries N. AMERICA; LATIN AMERICA & CARIBBEAN 233 staff 242 staff EUROPE; MIDDLE EAST & AFRICA 41 staff 44 staff FY15 Q1 ASIA PACIFIC & OCEANIA 17 staff 20 staff 3% growth 17% growth 7% growth JULY 2014 SEPT. 2014
- 28. Development and PublicResponsibility Dept. Supporting Education the Next Generation Localization and Language Services • Focus group on translation for ICANN.org • 357 Fellowship Program applications for ICANN 51 • 12 participated in NextGen@ICANN Program at ICANN 51 • University outreach • ICANN Learn- current stats: – 50 courses | 1,000 users / month | 10,000 lessons viewed / month FY15 Q1 Participation in Global Internet Cooperation & Development • NETmundial Initiative • Participation with International Organizations & sponsorship matters
- 29. FY15 Q1 Financials Xavier Calvez, CFO MORE INFORMATION https://www.icann.org/resources/pages/financials-2012-02-25-en
- 30. FY15 Q1 Progressvs. Budget – ICANN Ops Revenue and expenses on target for Q1. Support & Revenue Operating Expenses (Baseline) Capital Expenses In millions, USD - unaudited 23 Q1 Actual 22 Q1 Budget $104M FY15 Budget 1.5 Q1 Actual 1.7 Q1 Budget $7.9M FY15 Budget 20 Q1 Actual 22 Q1 Budget $101M FY15 Budget Approved Initiatives (USG Transition Project) 1.5 Q1 Budget 0.9 Q1 Actual $6.9M FY15 Budget FY15 Q1
- 31. FY15 Q1 Support& Revenue – ICANN Ops Revenue overall on target. Monitoring slower new TLD 48% delegations for impacting on fixed fees 10% 38% 3% Actual Budge t Better (+) / Worse (-) Registry Transaction Fees 11.3 10.7 +5% Registry Fixed Fees 2.3 2.5 -7% Registrar Fees 8.9 8.8 +1% Other 0.8 0.4 +119% Total 23.4 22.4 +4% In millions, USD - unaudited $2.6M of Registry and Registrar revenue (included above) in Q1 by 414 new TLDs delegated at the end of Q1 (inception to date). Total Ops Support & Revenue: $23.4M FY15 Q1
- 32. FY15 Q1 OperatingExpenses – ICANN Ops Careful management of expenses and favorable 54% differences of project vs plan 11% 14% 21% In millions, USD - unaudited Actual Budget Better (+) / Worse (-) Personnel 11.6 11.9 +3% Travel & Meetings 2.2 2.2 -1% Prof. Svcs. 2.9 3.8 +23% Admin. 4.4 4.7 +7% Total 21.1 22.6 +7% Total Operating Expenses: $21.1M FY15 Q1
- 33. New gTLD Program– Multi-year Forecast Cumulative costs 61 274 Refunds Application processing costs In millions, USD - unaudited Remaining funds for unexpected expenses (including risks) 19 135 FY12-14 Actual 46 43 14 18 51 223 FY15 Forecast FY16-17 Forecast 87 Full Program Forecast Application fees collected 362 154 60 FY15 Q1
- 34. FY15 Q1 Progressvs. Budget – New gTLD Program Refunds Q1 expenses consistent with budget, with offsetting tim1 ing differences. Application Processing Repayment of Historical Dev. Costs In millions, USD - unaudited Q1 Budget 3 Q1 Actual 5 Q1 Actual 7 Q1 Budget 10 FY15 Budget 32 FY15 Budget .9 .9 1.3 Q1 Budget 5.7 FY15 Budget Q1 Actual FY15 Q1
- 35. Funds Under Management 332 320 311 300 1 79 82 235 215 86 85 209 198 18 23 15 16 350 300 250 200 150 100 50 As of 31 Dec 13 As of 31 Mar 14 As of 30 Jun 14 As of 30-Sep-14 New gTLD Auction Proceeds Operating cash New gTLD Cash Reserve Fund In millions, USD - unaudited FY15 Q1
- 36. Questions? More Information ICANN.org For Journalists Visit the For Visit the Quarterly Reports web page Journalists web page Please join us for the Q2 Stakeholder Call on: 29 January 2015 14:00 UTC FY15 Q1