Gathering Operational Intelligence in Complex Environments at Splunk
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The document discusses operational intelligence using Splunk, a company founded in 2006 that provides cloud and on-prem software for business applications. It outlines the capabilities of Splunk in managing complex service interactions, offering proactive monitoring and real-time insights for better business decision-making. Key topics include data collection, analysis, and the integration of various applications to enhance operational visibility and system health monitoring.
![Instrumenting Mule Services
1. #[message.Id]
❑ Uniquely tracks a request invocation
❑ Available with most of the flows
1. #[message.correlationId]
❑ Available with most of the flows when applicable
1. Custom properties
❑ Propagate messageId, entityId, trackingId, etc.. as outbound properties
❑ Additional properties like application, service name, flowName](https://image.slidesharecdn.com/gatheringoperationalintelligenceincomplexenvironments-170504220819/85/Gathering-Operational-Intelligence-in-Complex-Environments-at-Splunk-11-320.jpg)
Gathering Operational Intelligence in Complex Environments at Splunk
- 2. Introduction to Splunk Splunk Started in 2006, Splunk is a $1B company offering both cloud and on-prem software with 2,700 employees worldwide Business Applications The BizApps team manages 30+ applications and the integrations between them SplunkZero Splunk’s in house deployment of our product focused on operational intelligence, application development, product improvement, and customer success
- 3. Integration Landscape Anypoint platform Mule (on-prem) COM Quote to Cash Lead to Oppty Cloud Provisioning Employee OnboardingOrder fulfillment
- 4. Establishing Operational Intelligence 4 Search and Investigate Proactive Monitoring Operational Visibility Real-time Business Insights Proactive Reactive IT silo chaos Gain real-time insight from operational data to make better-informed business decisions
- 5. So what's the big deal?
- 6. Microservice CloudhubOn-Prem Complex Service Interactions Service A ` Service B ` Sync Service B1 Service B2 Service B3 Service C Service D Async Sync Request Response
- 7. The Journey…. Define Collect Analyze 2 31
- 8. Define
- 9. Define…. What questions are you asking? What would Sales & Marketing ask? Are we prepared to handle the spike in demands this season? AND… …Questions? Are my services healthy? What happened? (a.k.a. RCA) How do I correlate data in a hybrid services deployment Alert on critical system health and failures What are my KPIs? Did the employee get provisioned in the Netsuite system with the appropriate user role?
- 10. Define ApplicationPlatform o Health metrics o Connectivity o Security & Compliance o Service Level Agreements o Logging standards o Events and their correlation o Transaction traceability
- 11. Instrumenting Mule Services 1. #[message.Id] ❑ Uniquely tracks a request invocation ❑ Available with most of the flows 1. #[message.correlationId] ❑ Available with most of the flows when applicable 1. Custom properties ❑ Propagate messageId, entityId, trackingId, etc.. as outbound properties ❑ Additional properties like application, service name, flowName
- 12. Collect
- 15. Analyze
- 16. Making Sense of it all Sources Message Processing Netsuite Service1 16 trackingId time-series employeeId
- 17. Splunk App for Mulesoft Worker Statistics CPU/Memory/Events/IO Application Logs Visualizations Real-time Alerting Troubleshooting Operational Insights Host Statistics Application Event Triggering
- 18. Splunk App for Mulesoft
- 19. Splunk App for Mulesoft
- 20. Splunk App for Mulesoft
- 21. Thank You Jyoti Balaji - [email protected] Alex Cain - [email protected]
- 22. Answers.. What are the answers we are getting? What would Sales & Marketing ask?