Genpact

Genpact

• 1.
  A presentation by: Kasturi Talukdar
• 2.
  1997 and 2007 NV “Tiger”Tyagarajan Revenue : US 3 billion dollar Business Transformati on is the main function
• 3.
  Leadersh ip Strong, Superior and Independent Factoryof producing proficient leaders GOCD Program Leadership is firm in encouraging diversity
• 4.
  • GENPACT followsglobal best practices to ensure that employees are happy by giving them fruitful and rewarding careers. • The underlying philosophy of performance management at GENPACT is to persuade and reward consistent, superior performance. Employees are assessed on the basis of two proportions: a) Performance-achievement of goals/objectives. b) Potential-leadership competencies displayed. • Best in class workforce. • Women at GENPACT: Empowering women with an informable base, support system and training ground to gain professional and personal skills to build successful careers and strikes a fine work-life balance. • Learn while you earn program.
• 5.
  Power of Human Capital Diversecultural backgrounds Management through letter and spirit Women centric initiatives Believes in providing equal opportunities DIVERSIT Y MANAGE MENT
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  Organizational CultureGENPACT believes thatopen, transparent and frequent communication with fosters trust and goes a long way in building employee loyalty A key channel for garnering feedback is the Employee Satisfaction Survey—the results of which are driven with rigor and passion throughout the company Empowering employees to voice their ideas, concerns, and feedback is a key part of keeping them happy They follow a Transparent Culture
• 7.
  Gap between the actualand normal level of employee motivation increases as the employee spends longer time in BPO Industry New employees join the industry with enthusiasm resulting in higher levels of motivation People form a variety of verticals such as logistics, health care, retail, finance, and engineering have come together to work under one roof