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Good facilitator
A good facilitator keeps the group focused on their goals and agenda, involves all participants so they feel comfortable contributing, and guides the group to make high-quality, unanimous decisions. They actively listen to understand participants, ask open-ended questions, and provide feedback to clarify discussions and enforce any ground rules. A good facilitator also helps the group develop plans and ensures actions are followed up on.
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Good facilitator
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- 2. Good Facilitator • Understandinggoals • Keeping the group and the agenda moving forward • Involving everyone • Unanimous Decisions • Making everyone feel comfortable and valued • Encouraging participation • Preventing and managing conflict • Listening and observing • Ensuring quality decisions • Ensuring outcome-based meetings
- 3. Good Facilitator • Getto know them • Use body language • Use visual aids • Use open ended questions • Encourage silent participants • Listen actively • Do not make assumption • Check for understanding • Rephrase their responses • Summary • Challenge their assumption • Encourage them to go beyond (creative tension) • Ask about Plan B and even Plan C
- 4. Good Facilitator • Askthem about short term, long term, milestone and continuity plan • Remind the group of decision deadlines. • Review criteria and supporting information. • Review the decision-making process. • Review objectives for each agenda item. • Recorded decisions • Developing an action plan • Ensuring the team leader follow up • Help the group develop ground rules • Set the stage for agreement • Clarify the role of members • Keep the group on task
- 5. Good Facilitator • Assessthe group’s concentration and engagement • Clarify confusing discussions • Provide feedback to the group • Enforce ground rules • Check own personal biases • Be specific in describing what is observed • Describe or probe the impact of what is observed • Ask for and summarize suggestions • Point out consensus • Point out similarities between members’ statements • Use conflict to improve decisions
- 6. Good Facilitator • Cando a group evaluation • Debrief after the meeting • Put yourself in their shoes • Be clear about the objective and intended outcomes • Be well prepared but flexible • Remaining as simple as possible • Be very time conscious • Leads discussion but does not dominate • Knowledgeable enough about a topic to be able to provide guiding questions • Not an answer provider, but rather a tour guide who brings the group to find the answer themselves. • Starts from the knowledge of the group