CIC Competition
Transit in Atlanta
cic.gatech.edu
Eric Ayers
Software Engineer
Google Atlanta




 Google confidential
This presentation
communityaffairs-atl@google.com




 Google confidential
Follow us G+
goo.gl/5GsL7
or search for Societal Impact




 Google confidential
Disclaimer
Follow your passion

Societal Impact category entries are not limited to this topic

Google Community Affairs is passionate about
   Atlanta
   Fostering local innovation
   Improving transit in our city
   We think new technologies can transform transit




source: Brenda Pierce


   Google confidential
My Experience
Living, Commuting in Atlanta

Grew up in suburbs
   Came into the city bi-weekly
Went to Georgia Tech
Moved to apartment
Moved to a house in in north suburbs
Commuted across top-end,
   and into city




 Google confidential
Atlanta 101



Google confidential
But for $18K/mile... a 3 mile commute

1792: Indian village "Standing Peachtree"
Peachtree Creek + Chatahoochee
1813: "Fort Peachtree"
1817: Land where my home is built purchased from Cherokee Nation
1831-1838: Forced migration on Native Americans: Trail of Tears
1837: Rail lines slated to end in Norcross re-routed
"Terminus" 3 railroads meet further south at Fort Peachtree
Saves $18K/mile due to terrain, land rights

Population: Trees, cows and chickens




source: Brenda Pierce


   Google confidential
“Terminus will be a good location for one
 tavern, a blacksmith shop, a grocery store,
 and nothing else.”


Chief Engineer, Western & Atlantic Railroad
After declining share in 200 acres of property along
present day Marietta Street



  Google confidential
Rapid Growth of Terminus
Atlanta's history

1843: Renamed "Marthasville" after the governor's daughter
1844: Plan to expand past 7 streets fails vote
1847: Renamed "Atlanta"
1860-1864: War
1864: City systematically burned
1865: Resurgens - a city "rises from the ashes" - rebuilt quickly




source: Brenda Pierce


   Google confidential
Population Growth
1840 -1920




source: Brenda Pierce


   Google confidential
Shared Transit, 1920 style

Streetcars




source: Brenda Pierce


   Google confidential
Transportation Assets



Google confidential
Atlanta Today: Transportation Hub

Freight rail nexus
World's busiest airport:
    89M passengers
    950K takeoffs/landings
Convergence of three interstates
Excellent road conditions
Bus, Heavy rail transit system




source: Airports Council International, Georgia DOT


   Google confidential
Transportation Challenges



Google confidential
Political Boundaries
Other impacts

Not just transporation
Atlanta Regional Commission




source: ARC


   Google confidential
Geographic Boundaries
Challenges

Few natural boundaries to growth in any direction

Chattahoochee River

Introduction of I-75/85 impact on city




  Google confidential
1924

11 mi2


   Google confidential
Population Density Then
1924


1924 Population of 200,000
  City limits included 11 mi2

       = 18,200 per mi2




source: Brenda Pierce, Wolphram Alpha


   Google confidential
Population Density Today
Other cities circa 2010

New York City population 8.1M (five boroughs)
    26,900 per mi2 (Manhattan 71,000 per mi2)
London population 7.7M
    12,800 per mi2
Los Angeles population 14M
    8,100 per mi2 (urban)
Portland population city/urban 583k/1.4M
    4,300 per mi2 (urban)
Atlanta population city/urban 475K/4.7M
    4,020 per mi2 (city)
    2,420 per mi2 (urban)

source: wikipeda city page entries, ARC, oregonmetro.gov
warning: suspect computations by presenter


    Google confidential
132 mi2                        0 1 2
                                    miles
source: gis.atlantaga.gov, author


   Google confidential
Population Density
Regions similar to Atlanta




 Google confidential
Race/Ethnicity/Class
Influence on Transportation Infrastructure

Migration from the city to inner suburbs to outer suburbs.

Years ago, suburban counties opt-out of MARTA,
eventually use federal money to build separate bus
systems

Future allocations for transportation:
   Follow the money?
   Social Justice?




 Google confidential
Demographic Map 2011
20 county metro region




source: Atlanta Regional Commission State of the Atlanta Region: 2011


   Google confidential
Demographic Shifts: 2000-2010




 Google confidential
Immigrants
New transportation demands

Latino, Korean, other immigrants settle come to ATL in large numbers

Buford Highway, Roswell Road not designed for pedestrian lifestyle of
immigrants

Sub-population that does not understand English

Shadow transportation infrastructure private buses catering to Latino
community

Top reason Latino arrest in Gwinnett County: No driver's license*

*Based on anectodal evidence, scangwinnett.com




   Google confidential
Hot Topics in Atlanta Transportation

MARTA budget
TSPLOST 1% sales tax, 10 years up for vote in Summer 2012
Atlanta Beltline
Congestion priced lanes on Interstates
Air Quality - one month a year of unsafe air




 Google confidential
Automobiles



Google confidential
Atlanta's Car Culture

Suburban living called the "American Dream"

Many of us drive before
   High School graduation
   Voting age
   Legally drinking alcohol

You cannot easily get around the Metro Atlanta area without access to
a car

Parking is free in most places in the city




  Google confidential
Traffic: Why we drive the way we do
Tom Vanderbilt

TLDR; interview with the author on Amazon.com

Counter-intuitive insights on driving
You are the above-average driver; everyone else is an idiot, right?
Drivers get no feedback on their driving
Is having a passenger safer?
When to merge into exit lane?
Roads and cars designed to be safer, but feeling of safety leads to
more dangerous driving
Roads with fewer or no signs, 'natural cues' safer




  Google confidential
The High Cost of Free Parking
Donald Shoup

TLDR; http://www.streetfilms.org/dr-shoup-parking-guru/
Why are free parking spaces are mandated by ordinances?

 ●       Someone is paying for all those free parking spaces around
         businesses, many of which go unused
 ●       Looking for free curb parking adds to traffic downtown
 ●       Use market economics to maximize use of curb parking, use
         money for civic projects
 ●       Remove minimum parking requirements, use market forces to right-
         size parking/usable building ratio.




     Google confidential
Land Dedicated to Cars
Office in Midtown

14 story
office tower




  Google confidential
Vehicle Miles Travelled
1982 - 2009




 Google confidential
Projected Atlanta Population
2010-2040




source: ARC Plan 2040


   Google confidential
No Easy Relief for Highways in Sight

Our roadways are built up in much of our urban area:

On-ramp metering: +9% capacity
Difficult to add lanes, expensive right-of way
Difficult to add new roads in urban area: See Boston Big Dig
Extra lane != linear increase in road capacity
Carpool lane: ~80% same family members
Capital funds needed for maintenance: Bridges getting old
Our best bets for improving road capacity: fine tune, improve
interchanges and intersections




source: Georgia DOT, Wikipedia


    Google confidential
Why Shared Transit?



Google confidential
Societal Benefits of Shared Transit

Congestion reduction
Reduced gasoline consumption
Reduced emissions
Mobility to non-drivers
Compact sustainable communities

        BUT

Asking sacrifices for public good is not enough
Transit must be fast, comfortable and reliable




source: Dr. Kari Edison Watkins


    Google confidential
Controversy

Who pays? Who benefits?
Is it efficient use of taxpayer funds?
Ideological issue?




source: Dr. Kari Edison Watkins


    Google confidential
ARC Plan 2040: Highlights
atlantaregional.com/plan2040

Population growth from 3.4m in 2000 to 6.0 in 2040
scenario: greenfield growth - More people, more trips




source: Regional Transportation Plan 2040, ARC


    Google confidential
Commute Times 2010 vs. 2040
 from Downtown: no change in growth patterns

2010                                              2040




 source: Regional Transportation Plan 2040, ARC


     Google confidential
Commute Times 2010 vs. 2040
 from Perimeter Mall: No change in growth patterns

2010                                              2040




 source: Regional Transportation Plan 2040, ARC


     Google confidential
MARTA



Google confidential
MARTA Stats
Bus and Heavy Rail transit system

91 bus routes
554 buses
38 train stations
48 miles of heavy rail
338 rail cars
450,000 passengers a day
9 restrooms
Directly serves 2 of 10
 counties in ARC region



source: Wikipedia




   Google confidential
MARTA Budget
Breakouts

One-way fare: $2.50
50/50 mandated capital/operational expenditure
75% of current operating expense is labor
$331M revenues from tax + fares
$41M income from federal funds
$0 funding from the State Budget




source: Wikipedia, MARTA Reports


   Google confidential
More MARTA Statistics
Impacts

1/3 attendees to stadium events use MARTA
46% of riders commute to work that have no other commute option
Displaces 185,000 cars/day
Paratransit for disabled citizens
Estimated $2.1B annual impact on economy
Contributes to disposable income per resident
    $70/yr for Fulton & Dekalb
    $104 for other Metro Atlanta
    $113/yr other GA resident




source: MARTA Annual Report


   Google confidential
Who Pays for Transportation?




Google confidential
Fare Recovery Ratio




 Google confidential
Transportation Funding
20 county metro region




                         Gas
                         Tax




source: ARC Plan 2040


   Google confidential
What a difference 20 years makes!




Google confidential
source: MARTA Maps


   Google confidential
Georgia Regional Transit Authority
GRTA

Circa 1998 Atlanta consistently fails federal Air Quality standards
Threat of losing federal funds for roads
GRTA formed by State government
Ability to issue bonds
Aids local governments (bond issues) to implement a regional
transporation plan:
     Mobility
     Air-Quality
     Land Use




source: GRTA website


   Google confidential
source: ARC 2011 Transportation Fact Book


   Google confidential
source: Author


   Google confidential
Proof these systems can work together!




 Google confidential
I-285 Top End

Busiest traffic artery in the 10-county region
Not directly served by public transit
Commuters from Kennesaw to Duluth up to 4 transit systems.




source: GRTA website


   Google confidential
Something is wrong
my GRTA to MARTA commute

One option
for an ~8 hour
workday

Doraville 20 mins
from Midtown

20% of population
lives in Gwinnett




source: GRTA website


   Google confidential
This is Atlanta on Transit



Google confidential
source: Citizens For Progressive Transit


   Google confidential
source: MARTA 2010 Annual Report


   Google confidential
How do we get there?



Google confidential
“ We need to make it so easy that there is no
 other reasonable choice but to take transit...
 it’s not reasonable to expect people to do
 something that they consider a sacrifice, so
 let’s take away the sacrifice. Transit service
 has to improve, but with better information,
 we can make the system already in place
 much more usable.”

Dr. Kari Edison Watkins, CE
co-creator of OneBusAway




 Google confidential
Back to today



Google confidential
Getting Around Atlanta - Sans Auto




                       ?

 Google confidential
Current Alternatives to Car Ownership

MARTA train and bus
Private Bus (Georgia Bus Lines)
County bus Clayton, Cobb, Gwinnett
Regional Bus (GRTA)
Carpools & Vanpools
Public and Private Shuttles
Taxi
Rental car, ZipCar
Bicycle
Walking
Bum a ride




 Google confidential
Proposed Atlanta public transit projects

●       Streetcar
●       Commuter Rail
●       Light Rail
●       Rapid Bus




    Google confidential
Demand Management
Livable Centers Initiative (LCI)

Concentrate investments

Move the people closer to
jobs and transit




source: ARC LIC Implementation Plan 2011


   Google confidential
Psycological Barriers to Transit




 Google confidential
Transportation and Identity




 Google confidential
How to get Atlantans out of their cars?




                                        Fabio Pozzato


Luxury? Speed? Price? Work while you ride? Karma?



source:                                                 พระมหาดร.คมสรณ์ คุตตธมฺโม


    Google confidential
Public Transit in Rural Pakistan




 Google confidential
source: furbus.com


    Google confidential
Concerns of a Suburban Mom

 Hassle with Kids
 Crowds
 Privacy
 Fear
     Unfamiliar
     No control
     Strange People
     Strange Behavior




source: unscientifc poll, sample size: 1, wikimedia commons


    Google confidential
Can an app help a Soccer Mom?




Google confidential
OneBusAway Survey




source: Dr. Kari Edison Watkins


    Google confidential
Behavioral Economics

"Study of the effects of social, cognitive and emotional factors on the
economic decisions of individuals and institutions and the
consequences for market prices, returns and the resource allocation."
    - Wikipedia



Predictably Irrational, Dan Ariely
Explores why people repeatedly make the same kinds of 'mistakes' that
seem to defy logic.
  Why it helps to have a wingman




  Google confidential
Project Brainstorming



Google confidential
Possible Approaches

Information Delivery
Awareness/ Advocacy
Entertainment
Habit Formation
Resource Sharing
Ease of Use
Routing
Target an Audience
Planning
Comfort




 Google confidential
Mobile with a Mission

How can modern convergent technology make public transit more
attractive to a smart phone user?

Real-time route information
Android devices can be WiFi hot spot
QR codes (buses, trains, bus stops)
Smart routing of buses
Payment
Entertainment
Feedback to transit operators
Build networks, sense of community among users




 Google confidential
Finding a Niche
What problems do users have?
   current Transit users
   potential Transit users
   former Transit users

Research them, ask them, study them.

Caution!
   Behavior does not always match survey answers
   Surveys good indicator of user experience
   Users not so good at speculation, "What if?" scenarios.




 Google confidential
A-Train Trip Planner
atltransit.org
Citizens for Progressive
Transit

Atlanta grassroots effort to
make car-free commuting in
Atlanta easier.

Built with Google Maps in
2007

Transit directions are now
integrated into maps.google.
com

source: Citizens for Public Transit


    Google confidential
Seattle Area's OneBusAway
onebusaway.org
Dr. Keri Watkins, CE Georgia Tech




source: onebusaway.org


   Google confidential
Visualizing Policy
clatl.com/freshloaf/archives/wonk

Hot off the press

Uses Fusion Tables
instead of KML




source: Creative Loafing, ARC


    Google confidential
Harness the Power of Commuter's Clicks
apps.facebook.com/cowclicker

Ian Bogost, LCC Georgia Tech

We love to hate these kinds of
social networking games, but...

       Easy adoption
       Casual gameplay
       Appeals to our compulsive
       nature

Plus, the potential to go viral!



source: www.bogost.vom


   Google confidential
Silly Idea?




 Google confidential
Ford didn't think so
Ford Fusion Hybrid Dashboard




source: ford.com


    Google confidential
Grassroots Solutions: Slugging
slug-lines.com




source: Wikimedia commons


   Google confidential
Empowering the Transit Commuter

The Dump Line




source: Wikimedia commons


   Google confidential
Questions?




Google confidential
Select Resources

City of Atlanta Website, entry on Wikipedia
History of Atlanta, site compilation
Citizens for Progressive Transit
Atlanta Regional Commission website
Traffic: Why we drive the way we do, Tom Vanderbilt
The High Cost of Free Parking, Donald Shoup
MARTA website, entry on Wikipedia
Atlanta Bicycle Coalition
Georgia DOT




 Google confidential
This presentation
communityaffairs-atl@google.com




 Google confidential

Google CIC 2012 - Transportation Issues

  • 1.
    CIC Competition Transit inAtlanta cic.gatech.edu Eric Ayers Software Engineer Google Atlanta Google confidential
  • 2.
  • 3.
    Follow us G+ goo.gl/5GsL7 orsearch for Societal Impact Google confidential
  • 4.
    Disclaimer Follow your passion SocietalImpact category entries are not limited to this topic Google Community Affairs is passionate about Atlanta Fostering local innovation Improving transit in our city We think new technologies can transform transit source: Brenda Pierce Google confidential
  • 5.
    My Experience Living, Commutingin Atlanta Grew up in suburbs Came into the city bi-weekly Went to Georgia Tech Moved to apartment Moved to a house in in north suburbs Commuted across top-end, and into city Google confidential
  • 6.
  • 7.
    But for $18K/mile...a 3 mile commute 1792: Indian village "Standing Peachtree" Peachtree Creek + Chatahoochee 1813: "Fort Peachtree" 1817: Land where my home is built purchased from Cherokee Nation 1831-1838: Forced migration on Native Americans: Trail of Tears 1837: Rail lines slated to end in Norcross re-routed "Terminus" 3 railroads meet further south at Fort Peachtree Saves $18K/mile due to terrain, land rights Population: Trees, cows and chickens source: Brenda Pierce Google confidential
  • 8.
    “Terminus will bea good location for one tavern, a blacksmith shop, a grocery store, and nothing else.” Chief Engineer, Western & Atlantic Railroad After declining share in 200 acres of property along present day Marietta Street Google confidential
  • 9.
    Rapid Growth ofTerminus Atlanta's history 1843: Renamed "Marthasville" after the governor's daughter 1844: Plan to expand past 7 streets fails vote 1847: Renamed "Atlanta" 1860-1864: War 1864: City systematically burned 1865: Resurgens - a city "rises from the ashes" - rebuilt quickly source: Brenda Pierce Google confidential
  • 10.
    Population Growth 1840 -1920 source:Brenda Pierce Google confidential
  • 11.
    Shared Transit, 1920style Streetcars source: Brenda Pierce Google confidential
  • 12.
  • 13.
    Atlanta Today: TransportationHub Freight rail nexus World's busiest airport: 89M passengers 950K takeoffs/landings Convergence of three interstates Excellent road conditions Bus, Heavy rail transit system source: Airports Council International, Georgia DOT Google confidential
  • 14.
  • 15.
    Political Boundaries Other impacts Notjust transporation Atlanta Regional Commission source: ARC Google confidential
  • 16.
    Geographic Boundaries Challenges Few naturalboundaries to growth in any direction Chattahoochee River Introduction of I-75/85 impact on city Google confidential
  • 17.
    1924 11 mi2 Google confidential
  • 18.
    Population Density Then 1924 1924Population of 200,000 City limits included 11 mi2 = 18,200 per mi2 source: Brenda Pierce, Wolphram Alpha Google confidential
  • 19.
    Population Density Today Othercities circa 2010 New York City population 8.1M (five boroughs) 26,900 per mi2 (Manhattan 71,000 per mi2) London population 7.7M 12,800 per mi2 Los Angeles population 14M 8,100 per mi2 (urban) Portland population city/urban 583k/1.4M 4,300 per mi2 (urban) Atlanta population city/urban 475K/4.7M 4,020 per mi2 (city) 2,420 per mi2 (urban) source: wikipeda city page entries, ARC, oregonmetro.gov warning: suspect computations by presenter Google confidential
  • 20.
    132 mi2 0 1 2 miles source: gis.atlantaga.gov, author Google confidential
  • 21.
    Population Density Regions similarto Atlanta Google confidential
  • 22.
    Race/Ethnicity/Class Influence on TransportationInfrastructure Migration from the city to inner suburbs to outer suburbs. Years ago, suburban counties opt-out of MARTA, eventually use federal money to build separate bus systems Future allocations for transportation: Follow the money? Social Justice? Google confidential
  • 23.
    Demographic Map 2011 20county metro region source: Atlanta Regional Commission State of the Atlanta Region: 2011 Google confidential
  • 24.
    Demographic Shifts: 2000-2010 Google confidential
  • 25.
    Immigrants New transportation demands Latino,Korean, other immigrants settle come to ATL in large numbers Buford Highway, Roswell Road not designed for pedestrian lifestyle of immigrants Sub-population that does not understand English Shadow transportation infrastructure private buses catering to Latino community Top reason Latino arrest in Gwinnett County: No driver's license* *Based on anectodal evidence, scangwinnett.com Google confidential
  • 26.
    Hot Topics inAtlanta Transportation MARTA budget TSPLOST 1% sales tax, 10 years up for vote in Summer 2012 Atlanta Beltline Congestion priced lanes on Interstates Air Quality - one month a year of unsafe air Google confidential
  • 27.
  • 28.
    Atlanta's Car Culture Suburbanliving called the "American Dream" Many of us drive before High School graduation Voting age Legally drinking alcohol You cannot easily get around the Metro Atlanta area without access to a car Parking is free in most places in the city Google confidential
  • 29.
    Traffic: Why wedrive the way we do Tom Vanderbilt TLDR; interview with the author on Amazon.com Counter-intuitive insights on driving You are the above-average driver; everyone else is an idiot, right? Drivers get no feedback on their driving Is having a passenger safer? When to merge into exit lane? Roads and cars designed to be safer, but feeling of safety leads to more dangerous driving Roads with fewer or no signs, 'natural cues' safer Google confidential
  • 30.
    The High Costof Free Parking Donald Shoup TLDR; http://www.streetfilms.org/dr-shoup-parking-guru/ Why are free parking spaces are mandated by ordinances? ● Someone is paying for all those free parking spaces around businesses, many of which go unused ● Looking for free curb parking adds to traffic downtown ● Use market economics to maximize use of curb parking, use money for civic projects ● Remove minimum parking requirements, use market forces to right- size parking/usable building ratio. Google confidential
  • 31.
    Land Dedicated toCars Office in Midtown 14 story office tower Google confidential
  • 32.
    Vehicle Miles Travelled 1982- 2009 Google confidential
  • 33.
    Projected Atlanta Population 2010-2040 source:ARC Plan 2040 Google confidential
  • 34.
    No Easy Relieffor Highways in Sight Our roadways are built up in much of our urban area: On-ramp metering: +9% capacity Difficult to add lanes, expensive right-of way Difficult to add new roads in urban area: See Boston Big Dig Extra lane != linear increase in road capacity Carpool lane: ~80% same family members Capital funds needed for maintenance: Bridges getting old Our best bets for improving road capacity: fine tune, improve interchanges and intersections source: Georgia DOT, Wikipedia Google confidential
  • 35.
  • 36.
    Societal Benefits ofShared Transit Congestion reduction Reduced gasoline consumption Reduced emissions Mobility to non-drivers Compact sustainable communities BUT Asking sacrifices for public good is not enough Transit must be fast, comfortable and reliable source: Dr. Kari Edison Watkins Google confidential
  • 37.
    Controversy Who pays? Whobenefits? Is it efficient use of taxpayer funds? Ideological issue? source: Dr. Kari Edison Watkins Google confidential
  • 38.
    ARC Plan 2040:Highlights atlantaregional.com/plan2040 Population growth from 3.4m in 2000 to 6.0 in 2040 scenario: greenfield growth - More people, more trips source: Regional Transportation Plan 2040, ARC Google confidential
  • 39.
    Commute Times 2010vs. 2040 from Downtown: no change in growth patterns 2010 2040 source: Regional Transportation Plan 2040, ARC Google confidential
  • 40.
    Commute Times 2010vs. 2040 from Perimeter Mall: No change in growth patterns 2010 2040 source: Regional Transportation Plan 2040, ARC Google confidential
  • 41.
  • 42.
    MARTA Stats Bus andHeavy Rail transit system 91 bus routes 554 buses 38 train stations 48 miles of heavy rail 338 rail cars 450,000 passengers a day 9 restrooms Directly serves 2 of 10 counties in ARC region source: Wikipedia Google confidential
  • 43.
    MARTA Budget Breakouts One-way fare:$2.50 50/50 mandated capital/operational expenditure 75% of current operating expense is labor $331M revenues from tax + fares $41M income from federal funds $0 funding from the State Budget source: Wikipedia, MARTA Reports Google confidential
  • 44.
    More MARTA Statistics Impacts 1/3attendees to stadium events use MARTA 46% of riders commute to work that have no other commute option Displaces 185,000 cars/day Paratransit for disabled citizens Estimated $2.1B annual impact on economy Contributes to disposable income per resident $70/yr for Fulton & Dekalb $104 for other Metro Atlanta $113/yr other GA resident source: MARTA Annual Report Google confidential
  • 45.
    Who Pays forTransportation? Google confidential
  • 46.
    Fare Recovery Ratio Google confidential
  • 47.
    Transportation Funding 20 countymetro region Gas Tax source: ARC Plan 2040 Google confidential
  • 48.
    What a difference20 years makes! Google confidential
  • 49.
    source: MARTA Maps Google confidential
  • 50.
    Georgia Regional TransitAuthority GRTA Circa 1998 Atlanta consistently fails federal Air Quality standards Threat of losing federal funds for roads GRTA formed by State government Ability to issue bonds Aids local governments (bond issues) to implement a regional transporation plan: Mobility Air-Quality Land Use source: GRTA website Google confidential
  • 51.
    source: ARC 2011Transportation Fact Book Google confidential
  • 52.
    source: Author Google confidential
  • 53.
    Proof these systemscan work together! Google confidential
  • 54.
    I-285 Top End Busiesttraffic artery in the 10-county region Not directly served by public transit Commuters from Kennesaw to Duluth up to 4 transit systems. source: GRTA website Google confidential
  • 55.
    Something is wrong myGRTA to MARTA commute One option for an ~8 hour workday Doraville 20 mins from Midtown 20% of population lives in Gwinnett source: GRTA website Google confidential
  • 56.
    This is Atlantaon Transit Google confidential
  • 57.
    source: Citizens ForProgressive Transit Google confidential
  • 58.
    source: MARTA 2010Annual Report Google confidential
  • 59.
    How do weget there? Google confidential
  • 60.
    “ We needto make it so easy that there is no other reasonable choice but to take transit... it’s not reasonable to expect people to do something that they consider a sacrifice, so let’s take away the sacrifice. Transit service has to improve, but with better information, we can make the system already in place much more usable.” Dr. Kari Edison Watkins, CE co-creator of OneBusAway Google confidential
  • 61.
  • 62.
    Getting Around Atlanta- Sans Auto ? Google confidential
  • 63.
    Current Alternatives toCar Ownership MARTA train and bus Private Bus (Georgia Bus Lines) County bus Clayton, Cobb, Gwinnett Regional Bus (GRTA) Carpools & Vanpools Public and Private Shuttles Taxi Rental car, ZipCar Bicycle Walking Bum a ride Google confidential
  • 64.
    Proposed Atlanta publictransit projects ● Streetcar ● Commuter Rail ● Light Rail ● Rapid Bus Google confidential
  • 65.
    Demand Management Livable CentersInitiative (LCI) Concentrate investments Move the people closer to jobs and transit source: ARC LIC Implementation Plan 2011 Google confidential
  • 66.
    Psycological Barriers toTransit Google confidential
  • 67.
    Transportation and Identity Google confidential
  • 68.
    How to getAtlantans out of their cars? Fabio Pozzato Luxury? Speed? Price? Work while you ride? Karma? source: พระมหาดร.คมสรณ์ คุตตธมฺโม Google confidential
  • 69.
    Public Transit inRural Pakistan Google confidential
  • 70.
    source: furbus.com Google confidential
  • 71.
    Concerns of aSuburban Mom Hassle with Kids Crowds Privacy Fear Unfamiliar No control Strange People Strange Behavior source: unscientifc poll, sample size: 1, wikimedia commons Google confidential
  • 72.
    Can an apphelp a Soccer Mom? Google confidential
  • 73.
    OneBusAway Survey source: Dr.Kari Edison Watkins Google confidential
  • 74.
    Behavioral Economics "Study ofthe effects of social, cognitive and emotional factors on the economic decisions of individuals and institutions and the consequences for market prices, returns and the resource allocation." - Wikipedia Predictably Irrational, Dan Ariely Explores why people repeatedly make the same kinds of 'mistakes' that seem to defy logic. Why it helps to have a wingman Google confidential
  • 75.
  • 76.
    Possible Approaches Information Delivery Awareness/Advocacy Entertainment Habit Formation Resource Sharing Ease of Use Routing Target an Audience Planning Comfort Google confidential
  • 77.
    Mobile with aMission How can modern convergent technology make public transit more attractive to a smart phone user? Real-time route information Android devices can be WiFi hot spot QR codes (buses, trains, bus stops) Smart routing of buses Payment Entertainment Feedback to transit operators Build networks, sense of community among users Google confidential
  • 78.
    Finding a Niche Whatproblems do users have? current Transit users potential Transit users former Transit users Research them, ask them, study them. Caution! Behavior does not always match survey answers Surveys good indicator of user experience Users not so good at speculation, "What if?" scenarios. Google confidential
  • 79.
    A-Train Trip Planner atltransit.org Citizensfor Progressive Transit Atlanta grassroots effort to make car-free commuting in Atlanta easier. Built with Google Maps in 2007 Transit directions are now integrated into maps.google. com source: Citizens for Public Transit Google confidential
  • 80.
    Seattle Area's OneBusAway onebusaway.org Dr.Keri Watkins, CE Georgia Tech source: onebusaway.org Google confidential
  • 81.
    Visualizing Policy clatl.com/freshloaf/archives/wonk Hot offthe press Uses Fusion Tables instead of KML source: Creative Loafing, ARC Google confidential
  • 82.
    Harness the Powerof Commuter's Clicks apps.facebook.com/cowclicker Ian Bogost, LCC Georgia Tech We love to hate these kinds of social networking games, but... Easy adoption Casual gameplay Appeals to our compulsive nature Plus, the potential to go viral! source: www.bogost.vom Google confidential
  • 83.
    Silly Idea? Googleconfidential
  • 84.
    Ford didn't thinkso Ford Fusion Hybrid Dashboard source: ford.com Google confidential
  • 85.
    Grassroots Solutions: Slugging slug-lines.com source:Wikimedia commons Google confidential
  • 86.
    Empowering the TransitCommuter The Dump Line source: Wikimedia commons Google confidential
  • 87.
  • 88.
    Select Resources City ofAtlanta Website, entry on Wikipedia History of Atlanta, site compilation Citizens for Progressive Transit Atlanta Regional Commission website Traffic: Why we drive the way we do, Tom Vanderbilt The High Cost of Free Parking, Donald Shoup MARTA website, entry on Wikipedia Atlanta Bicycle Coalition Georgia DOT Google confidential
  • 89.