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Group health checks #MyGPandMe
The document discusses challenges faced by a large group of individuals in receiving adequate health care, primarily due to negative perceptions and lack of direct communication with their GP. A collaborative effort between the GP surgery and support teams resulted in individualized health check appointments, which fostered a person-centered approach to care. This shift in practice has led to more positive experiences for the patients, improving their overall perception of health checks.
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Group health checks #MyGPandMe
- 1.
- 2. The challenge A largegroup of people we support have regular contact with their local GP surgery.
- 3. The challenge However, negativeperceptions, lack of communication and poor treatment all impacted the care they received.
- 4. The challenge Often doctorsrelied on contact with support workers and didn’t engage directly with their patients.
- 5. The challenge The practicegrouped annual health checks together, leaving little time to discuss individual health concerns or needs.
- 6. The challenge The GPsurgery and support team identified this as a problem.
- 7. The solution They workedtogether and now every patient has their own time allocated to them.
- 8. The solution The GPstaff see their patients as individuals and treat them in a person-centred way.
- 9. The solution This simplechange of culture and perceptions has led to better adjustments and flexibility.
- 10. The solution It’s importantto identify areas to improve. The GP staff and support teams were honest and open to change.
- 11. The outcome The peoplewe support feel significantly more positive about their health checks.